bought 3 items, a skirt, shorts and leg warmers. literally waited ages to receive them and when received they all fit a little small so tried to return (the order was £150 and desperately wanted the m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It feels like proper clothing meant to last, not just for a photoshoot. The detailing is precise and matches the photos perfectly. Shipping was faster than expected, too. If you want to manifest your... Se mere
I had a few issues with the shipping company, so I contacted the shop's staff for assistance multiple times and they were very nice and understanding all the time, and helped to make sure that the pac... Se mere
I was afraid I wouldn't get my item on time because DHL took a week before getting updated, but it ended up arriving without any delay ! I ordered a dress and the details are insane, it fits me perf... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
PUNK RAVE is the first brand to introduce PUNK, GOTHIC, LOLITA, VISUAL KEI style. Our company has its own Design Team and production supply chain. Punk Rave provides clothing for both women and men (t-shirts, shirts, dresses, skirts, coats, pants, swea...
Kontaktoplysninger
Schweiz
- staff@punkrave.ch
- punkrave.ch
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
⭐⭐⭐⭐⭐
I love the brand and also the customer service makes a great job, if you have a problem. I can totally recommend this store!
Excellent Customer Service
Ordered two items from the store. One of them turned out to be out of stock, so Emanuele sent me an email about this and quickly issued me a refund. The other item arrived really quickly (like 2 days with express delivery), but I wasn't satisfied with the fit so I emailed Emanuele about a refund. She was really helpful, sending me all the papers I needed to print out and even scheduling the return herself. Someone from UPS came to pick it up and after that Emanuele immediately gave me a refund. Really excellent customer service, I would definitely order from here again.
Excellent
Excellent, answer to me so fast and resolve my mistake in the order
Good afternoon Emanuele!!!!
Good afternoon Emanuele!!!!
I have received my replacement order, and all the clothes fit perfectly!!!!
Thank you very much for your help. It was extremely nice to have my order replaced with the updated sizing without having to do any extra work on my end. I have been very busy lately, so this helps a ton.
Thank you again!!!!
Very good quality products
Very good quality products , nice price's and above...
excelent aftersales service.
Great shop and great support
Great shop and great support. Thank you!
Great customer service
Great customer service. Friendly and reliable. All I can say again is: great praise and many thanks from Germany.
Kunden-Support
Sehr guter und zufriedenstellender Kunden-Support, schnelle Antworten und sogar auf meine Bitte /Sonderwunsch wurde zu meiner vollsten Zufriedenheit eingegangen.
Perfetti,come sempre.eccellenti in…
Perfetti,come sempre.eccellenti in qualità e cortesia nonché precisione nella indicazione delle taglie.una menzione particolarissima al sig.Emanuele per a cortesia e disponibilità nel indicarmi ogni aspetto del prodotto da me scelto
I wrote a bad review because my package…
I wrote a bad review because my package had originally delivered to the wrong state for no reason but i received my item finally after the delivery people called me and said they were sending it so i still don’t recommend buying from them because the customer service never responded and it was sketchy. My item was cute though.
Great customer service and fantastic…
Great customer service and fantastic quality of merchandise. I have been looking for men's clothing like this for awhile that still existed as many places are closed or only sell woman's clothing. Emanuele and I sent back and forth over five e-mails and I made a huge order which arrived here in Reykjavik, Iceland just yesterday.
I wish could add pictures and photos for everyone. I am going to be a returning customer to this site for future purchases. Thank you Emanuele!
My package was delivered to the wrong…
My package was delivered to the wrong state my address i gave was correct. Do not order from them it’s a scam. I tried talking to them through many different medias but they never responded.

Besvarelse fra Punkrave
Love the products
Love the products. Very nice quality good and reactive custumer service.
Des vendeur disponible
Des vendeur disponible , des réponse rapide , le service est aussi qualitatif que les articles , c'est un vrai plaisir .😁😁
I am loyal but info could be improved.
I love the clothing and the return process was easy. I just wish the terms and conditions on their promos were clearer but they never have disappointed me.
Several years of confidence
Several years of confidence, we love the style and the quality ! A different feeling when you wear it.. like jumping in a spooky private universe..
Bonjour i have a very good expérience…
Bonjour i have a very good expérience with Emanuele when i have to exchange my « snow coat » because it was not the rigth size, she explain me simply the process And send me how to do
I want to thank a lot her for everything
Everything was perfect with my order
Everything was perfect with my order. Even if I did it during China Vacation, and so the package was not shipped for a few days, in the right the shipment activity started again I received the confirmation email and tracking. I'm an italian customer, and unfortunately customs stopped my package, but the entire process was so fast. Thanks to the help of the site customer service, in particular of Emanuele ( thanks man! ) Ii've always known what to do. Order sent February the 11th received today.. the 16th.. record time. Products also have awesome quality and I'm very happy with them :)
Great service!
Great service! I made an expensive order only to realise later on that a 30% discount promotional offer got lost in my spam folder. I emailed the seller and received an answer only a few hours later. They offered a refund for the value of the 30% discount, which amounted to a significant amount of money. Very pleased.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







