bought 3 items, a skirt, shorts and leg warmers. literally waited ages to receive them and when received they all fit a little small so tried to return (the order was £150 and desperately wanted the m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It feels like proper clothing meant to last, not just for a photoshoot. The detailing is precise and matches the photos perfectly. Shipping was faster than expected, too. If you want to manifest your... Se mere
I had a few issues with the shipping company, so I contacted the shop's staff for assistance multiple times and they were very nice and understanding all the time, and helped to make sure that the pac... Se mere
I was afraid I wouldn't get my item on time because DHL took a week before getting updated, but it ended up arriving without any delay ! I ordered a dress and the details are insane, it fits me perf... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
PUNK RAVE is the first brand to introduce PUNK, GOTHIC, LOLITA, VISUAL KEI style. Our company has its own Design Team and production supply chain. Punk Rave provides clothing for both women and men (t-shirts, shirts, dresses, skirts, coats, pants, swea...
Kontaktoplysninger
Schweiz
- staff@punkrave.ch
- punkrave.ch
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great transaction and communication for…
Great transaction and communication for my purchase of the Isabella waistcoat. Delivery time was as expected following Christmas. About the item, this detailed, feminine waistcoat has been on my wishlist for a year, and I located it here at punkrave.ch. The fit can be tightened with the front and back lacing, which I did with the small to fit my upper torso measurements. I had a savings code at the time, so thank you punkrave.ch.
Really good overall experience and…
Really good overall experience and communication when I ordered the wrong size by mistake. Great quality. Will definitely shop here again!
Unprofessional and childish support
Punkrave had the Halloween sale, so my bestie and I ordered stuff from them for a discount and free shipping. Upon arrival, we discovered that one item was missing. The support told us, that they "forgot" to package the item and refunded us - to which we do not agree. We want the item as per order! Now would have to pay extra for their mistake - for shipping and the price without the discount. I tried to mail Punkrave using their staff and Paypal mails, and opening another ticket, but they simply ignore me. What's wrong with them? So unprofessional.

Besvarelse fra Punkrave
Excellente expérience !
J'ai passée deux commandes chez Punkrave. Les articles sont de très bonne qualité. La livraison se fait dans les délais et le suivi des colis fonctionne très bien ! Contact agréable et professionnel avec le service client qui est très réactif. Vraiment rien à redire on ne peut que recommander !
Not the best, not the worst
I’ve had issues with them. However it has been fixed after several months

Besvarelse fra Punkrave
Absolutely phenomenal customer service…
Absolutely phenomenal customer service here and top notch quality products. Very easy exchanges and they will work with you if you have any questions about any products as well as sizing concerns even after an item arrives. Would definitely buy from this retailer again.
Quick and responsive
First of all, I am a fun of Punk Rave style. :) Quality justifies the price. About the shop itself: swift replies and great customer support. There was a problem with my package on the customs. I just wrote a message to the seller, and it was quickly solved, without any involvement from my side.
Cool stuff and superior service!
I contacted the people at punkrave, since we needed some specific spare buttons for one of their very stylish coats. Within a day I received a very friendly and helpful reply. Although I bought the coat in a local store, they immediately sent out a few buttons - completely free of charge. That is service at its best! Thanks again guys! Regards, André.
Fab coat in record time!
I was after a coat that I saw in a preview email, but when I went to the site, it wasn't there. I wrote and asked about it and they immediately added it to the site for me. I ordered it and 12 days later it was here with me in Australia. With the way postage is now, that's a pretty impressive delivery time. Meanwhile, the coat is fabulous, looks great and fits well. The size charts for each item are very helpful. This is my 2nd time ordering from Punk Rave but it won't be the last. Love their stuff! And the service is friendly and helpful.
How Punk Rave China saved the day from a terrible Fantasmagoria
This is about Punk Rave China and my experience with Fantasmagoria and how Punk Rave China saved the day. Okay so...I bought items from Punk Rave China after clicking an advert. I didn't realise it was the Chinese Punk Rave or that there were others. I needed to return a dress. It was during corona so they said they accept my return but to wait. That's okay. While waiting I looked for their Instagram and I was led to Fantasmagoria. Whenever I type Punk Rave in, that's where I am sent. They stock mostly Punk Rave. Actually, I think all the garments are the label. They told me they are NOT affiliated with Punk Rave China so I was really confused and it seemed odd. They told me that if I'm in the UK that they are the closest seller to me. I later found out this is not true and there's a Punk Rave UK. So it was a blatant lie. Why? I had issues with Fantasmagoria who were rude, accusatory and lied again in a big nasty way so that I could not make my return. Meaning I was out of pocket.
I continued to email Punk Rave China to return my original dress and I initially didn't receive a response so I sent another. Suddenly, I was refunded by them. Not just for the dress...I was refunded my entire order. Just because they didn't respond to my email straight away due to the crisis. I couldn't believe it! It essentially covered my return to them and my dress from fantasmagoria and now I still have two dresses that I can sell. Thank you Punk Rave China. I will rave about you to anyone I can
Great store and very helpful staff
Great store and very helpful staff, will buy again in the future if I see something I like. :)
Great customer service easily replaced the package after it got lost at no extra cost!
Ordered a fancy vampire cloak and a small brooch that surprisingly took a long time to get sent, so I contacted the Punk Rave customer service to inform about the issue.
As it turned out, apparently the delivery service had lost the package and never updated the tracking code, however the customer service was more than willing to help me out with this unfortunate situation.
The brooch unfortunately had gone out of stock in the meantime, but it was refunded to me without me even having to ask, and a brand new cloak was sent to me, using an extra fast delivery service this time, without any additional cost!
I'm amazed at how smooth and easy this experience went. I've received the tracking number and I'm expecting the package to be arriving soon!
Surprised at the absolutely great customer service!
Shoutout to my man Nabil! :)
Hecking good.
Very good, very responsive. The only sad thing is sometimes the stock on their website isn't fully updated which can lead to a touch of disappointment, but they do a good job making it better.
Also the clothes are badass, like 'nuff said. You wanna look and feel awesome?
Oh! For sizing, very accurate to the size chart over all, just keep in mind that dimensions not mentioned might run smaller than your assumptions. For example, i got some leggings that fit accurately in the dimensions listed(hip and waist), but my thighs are a bit thick meaning getting them on is a bit of a careful maneuver.
So as long as you understand your bodyshape and where it deviates proportionately to the models on the website, you'll get a good fit. I'm a size 2-3 in american jeans, and medium on punk rave fit pretty well beyond the legging issue. As for tops, I'm thin with a large bust, and the shirts all fit really well in size medium.
Simply awesome :)
I have been ordering from punk rave for almost three years and have always loved the clothes once I had them.
They are exactly as described and as picture perfect as in the photos on the website :)
I have had only once a problem with a garment and the costumer service is always very kind and quick to answer and act :)
I would totally recommend if you like this kind of style and I have already recommended to some of my friends :)
Do not hesitate punk rave is awesome !
Amazing quality goods and generous /…
Amazing quality goods and generous / helpful staff. Will buy from again if I see something I like in the future. ^w^
My order arrived in 6 days with tracking number!
I get my order after 6 days with a tracking number. Based on my previous experience with Punkrave.ch I had to look attentively to the size chart to make sure it fits me well. Never had any problem with this website. Totally legit!
Great clothing, great support
Really love their clothing. Got a few harnesses and a pair of pants.
I bought those pants in the wrong size (Whoops). Because they were chaning their return desk they asked me to keep the pants for a while before I return them. I did but they forgot about getting their pants back. After a year I messaged them and asked if they forgot about the pants. I got told to keep them and give them to someone in need. Really awesome and nice people. :)
Top Support und Kleidung
Sehr freundlicher support und sehr gute Kleidung bin sehr glücklich damit. Werde immer wieder bestellen.
Very friendly and good customer service
Very friendly and good customer service
Clothes have a very good quality
Good products and timely service
Good products and timely service. I bought two dresses here.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







