Propstore Ltd Anmeldelser 

Good communication, and superbly packaged delivery. Would not hesitate to recommend

The last few times I have bought something over the last few months I have had many problems with Propstore, the shipping times are excessively long (always more than a month) and I always have to insist a thousand times to make the shipment or they forget completely. In addition, they do not always respond to emails and when they do it is to give excuses but without solving the problems.

Great communication with nice and helpful personel!

Your people were very helpful in overcoming some initial communication problems….product was packed and delivered well.

I bought from PS before so I predicted already a good experience with them and I was right.

Props arrived well protected and tracked, smooth transaction without issues.

I will gladly buy from them again 👍 A+

Inquiries regarding further action after the purchase were answered after 2 weeks. After a problem with the item was reported, all friendliness disappeared and they just referred to paragraphs without helping. Very disappointing.

As always packing is superb! From a purchase at your LA shop the same packaging is received, and offering me to make several interest free payments allowed me to purchase more!
Pleased with all the Jurassic Park/Jurassic World props and items that have been added to my collection, which are and will be on display at the new Indiana Dinosaur Museum in South Bend, IN.
Thank you,
Don

Propstore for the most part is a great experience. Everything is authentic with documentation. It would be much better if they offered multiple COA’s for lots with multiple items upon request so that you wouldn’t lose your documentation if you sold only one or two of the items in that lot. The shipping times are very long and communication could use some work however they are very knowledgeable and helpful when you have a question.

Ordered a gift to be in time for Birthday/Christmas on 1 Dec. Got email confirmation and payment taken but silence since. Be careful if ordering to any specific deadlines given time of year.
Edit/update: after emailing their support team in Uk and US again they picked up and used their premium post option to get this to me 48 hours after acknowledging the email. It was still late but once contact established they responded well. The item is in perfect condition.

Stating next day delivery and took over two weeks. Charging 80 pound and not delivering within the timescales. Automated email replies with no real apologies just blaming an increase workload. Disappointed as after spending all that money and expecting it next day and items being two weeks later is unacceptable
No apologies or any ways of making it better

Great service, thank you!

Consistently clear communication throughout the entire process.

Most helpful & knowledgeable, a privilege to see some wonderful items.

Our visit to Propstore's London warehouse was an unforgettable experience and truly the highlight of our trip. The warm welcome and engaging tour led by Jamie made it even more special. Jamie's knowledge and passion for cinematic memorabilia shone through, and his personable nature (and memorable sweater!) left a lasting impression on us and our kids, who couldn't stop talking about the visit. The collection was astonishing, with standout pieces like the Alien Queen and the Mars Attacks puppet sparking endless conversations afterward. The team's dedication to showcasing and preserving movie history is clear. Highly recommend visiting or engaging at Auction or in their vast Buy-now offerings with Propstore—it's an experience no entertainment memorabilia enthusiast should miss!

Recently, I placed an order with Propstore. As always, the way in which it was handled was second to none. The customer service including updates during the process was exceptional. The packaging again, was incredibly well put together with care and attention for the items inside. I would not hesitate to use the services of Propstore again in the future!

We were lucky enough to be on the Propstore Tour this week, and absolutely loved every bit of it.
Graham and Luke, our Guides, were brilliant - informative, enthusiastic and had a great sense of humour. We particularly loved the behind the scenes stories of some of the props and how they were found and authenticated. Inspired to rewatch some classic films now we've seen the props and wardrobe pieces up front. All apart from Forest Gump - sorry Graham, I'm not watching that one again.

Overall a great experience.
Very attentive team with so much knowledge and a real passion for what they all do.
Extremely accommodating of everything I wanted to look at, measure and photograph for reference as part of my own assessment for the value of bids I may place.

Item was delivered internationally and well-packaged. Great communication throughout and script was just as described in listing. Very pleased with this first time Propstore experience

Had a fantastic showroom and warehouse tour with Chris and Jamie today. The guys were amazing as was the amount of iconic movie props, memorabilia and musical instruments. Simply amazing.