We were lucky enough to be on the Propstore Tour this week, and absolutely loved every bit of it. Graham and Luke, our Guides, were brilliant - informative, enthusiastic and had a great sense of humo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As always packing is superb! From a purchase at your LA shop the same packaging is received, and offering me to make several interest free payments allowed me to purchase more! Pleased with all the... Se mere
Virksomheden har svaret
Apart from being very professional and friendly, I want to tell you that they also showed humanity. I once misjudged something at an auction, and Propstore accommodated me even though they didn't have... Se mere
Virksomheden har svaret
Purchased an item via their London auction in November 2024 and received the item January 16th. Satisfied with the process overall. My only word of caution is with using the max absentee bid option be... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Propstore Ltd
Skrevet af virksomheden
In 1998, Propstore founder Stephen Lane’s love for movies led him to hunt for the same props and costumes used to create his favorite films. He found that he could provide collectors with access to their most coveted pieces and establish archival standards for this new, pop-culture hybrid of fine art and memorabilia collecting - prop art.
Since 2014, Propstore has regularly hosted live auctions featuring some of the world’s greatest Entertainment Memorabilia treasures. Propstore specializes in film and television props and costumes, production materials, and artwork, as well as music memorabilia, posters, and collectible toys. Propstore also holds regular online auctions in association with many of the industry’s major production materials and has over 5,000 items available for sale via Buy Now on www.propstore.com.
Kontaktoplysninger
Propstore Ltd, Great House Farm, Chenies, WD3 6EP, Rickmansworth, Storbritannien
- +44 (0)1494 766485
- support@propstore.com
- propstore.com
4,5
Fremragende
231 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sorry , We forgot to list your time !
Sent Propstore a piece of music memorabilia , they advised me that it would be promoted in their October music auction, they had the item for over 6 months and then didn’t list the item, it went until I chased them that they realised the mistake. This maybe human error , but not what I’d expect from a professional auctioneer.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Propstore Ltd
Thanks so much for your kind words! We're thrilled you enjoyed our collection of movie props. Your support means the world to us, and we look forward to welcoming you back soon!
Besvarelse fra Propstore Ltd
Thank you so much for your kind words and for sharing your experience with the Barre Wonka chocolat! We're thrilled to hear that you’re happy with your purchase and our service. Your recommendation means a lot to us, and we hope to welcome you back to Propstore again soon!
Excellent Auction Experience
I'm a first time customer/winning bidder of Propstore. Registering to bid was extremely easy. After I won the item, I received a couple of emails updating me on the shipping status. The item shipped from the UK to the USA, arrived the next day after being shipped and was received in perfect condition. I would not hesitate to purchase another item from Propstore.
13. august 2025
Besvarelse fra Propstore Ltd
Thank you for taking the time to share your experience! We’re so glad to hear that registering and bidding was seamless for you, and that your item arrived so quickly and in perfect condition. It’s wonderful to know your first experience with Propstore was a positive one. We truly appreciate your trust and look forward to welcoming you back for future auctions!
Do not trust Propstore's listings
Do not trust Propstore's listings on Liveauctioneers - they misrepresented the quality of a vintage movie poster in their listing photo and description on Liveauctioneers and when confronted blamed Liveauctioneers for the lower resolution photo of their Liveauctioneers listing page - leaving me to have to pay to have the poster properly restored.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Propstore Ltd
Thank you for sharing your feedback. We’d like to clarify that all of our items are photographed and described with care on our own platform, where the full-resolution images and detailed condition reports are always available. Unfortunately, third-party platforms such as LiveAuctioneers compress images, which can affect how details appear. We encourage all bidders to review listings directly through Propstore for the most accurate representation. That said, we regret any frustration this caused and appreciate the opportunity to address the concern.
Their support staff went above and…
Their support staff went above and beyond to assist me in procuring the item’s payment. After my banking establishment was being difficult releasing the funds. I can’t over state the patient nature they have to navigate the payment processing with ease.
After the payment went through there was just a slight delay in getting my item shipped, it was diverted to the back of the queue as my bank caused the snarl. Once it was sorted, it was shipped an delivered in a timely manner and was wonderfully packaged to prevent any damage to it.
3. august 2025
Besvarelse fra Propstore Ltd
Thank you so much for sharing your experience! We’re delighted to hear that our support team was able to assist you through the payment process and provide the patience and guidance you needed. We truly appreciate your understanding regarding the slight delay, and we’re glad everything was resolved smoothly. It’s wonderful to know your item arrived safely and well-packaged. Your kind words mean a lot to us, and we look forward to serving you again in the future!
Super rude customer service for a lost…
Super rude customer service for a lost package they labeled wrong. Still hasn’t show up. If I could upload photos I would denying it was labeled wrong denying it was lost and trying to blame a return customers who has spent 10’s of thousands of dollars through the propstore.
16. juli 2025
Besvarelse fra Propstore Ltd
Hi Hugh,
We are aware of the issue with your shipment and continue to investigate with our shipping company as a matter of urgency. We will continue to keep you informed with any information as soon as we have it.
Kind Regards
Propstore Team
Excellent service and friendly staff
Excellent service and friendly staff! They packaged and shipped my prop very prompt. Would recommend to anyone!
9. juni 2025
Besvarelse fra Propstore Ltd
Thank you so much for your lovely message! We're absolutely delighted you had a great time exploring our movie prop collection. Your encouragement means everything to us, and we can't wait to welcome you back again soon!
Besvarelse fra Propstore Ltd
Thanks so much for your kind words! We're thrilled you enjoyed our collection of movie props. Your support means the world to us, and we look forward to welcoming you back soon!
Wow!
Massive thanks to Graham for a special tour of the Propstore on Friday. Treats and surprises around every corner from all over time and space - what an incredible collection of props! Loved it all.
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Propstore Ltd
Thank you so much for your wonderful feedback! We're delighted to hear you had such a great time on the tour — Graham will be thrilled to know he made it extra special for you. It’s always a pleasure to share the magic of our collection, and we're so glad you enjoyed the journey through time and space! Hope to welcome you back again soon!
Besvarelse fra Propstore Ltd
Thank you for the kind words! We’re so glad you enjoyed our selection of movie props. We truly appreciate your support and hope to see you again soon!
Absolute joy to deal with!
Having both sold and purchased memorabilia from them, Prop store have always been an absolute pleasure to deal with.
They have the best customer service out there. Ryan has been great to deal with on my most recent purchase and the lovely people in the UK office who helped organise some sales for me were excellent.
Everyone here is an absolute joy to deal with.
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Propstore Ltd
Thank you so much for your kind words! We're absolutely thrilled to hear that you've had such positive experiences with us, both as a buyer and a seller. It means a lot to know that both teams were able to support you so well.
We're incredibly grateful for your continued trust and support, and we look forward to helping you with many more pieces of memorabilia in the future.
Review
Great auction. There is just one thing I will criticize; some damage on the props was not seen in the pictures.
28. maj 2025
Everything was shipped safely and well…
Everything was shipped safely and well packaged... communication was as always on top
3. juni 2025
Besvarelse fra Propstore Ltd
Thank you! We're glad to hear everything arrived safely and that communication met your expectations. We really appreciate your continued support!
Besvarelse fra Propstore Ltd
Thank you! We're glad you were pleased and appreciate your feedback!
Simply the best!
An amazing company that delivers an incredible service! Not only have I had the pleasure of taking part in a number of Propstore's wonderful auctions of movie memorabilia but, upon purchasing various items, I've always received top-class post sale assistance from everyone in the team. I'd like to give a special shout out and thanks to Mark Hochman too for his kind assistance (and sharing his wealth of knowledge) when it comes to vintage movie posters!
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra Propstore Ltd
Thank you so much for your amazing feedback! We're delighted you've had such great experiences with our auctions and post-sale service. A big thank you from all of us—and especially from Mark—for your kind words and continued support!
The customer service is what will keep…
The customer service is what will keep me coming back. It truly was unlike any other company I've delt with. Their packing of lots were top tier.
16. maj 2025
Besvarelse fra Propstore Ltd
Thank you so much! We're thrilled to hear our customer service and packing stood out to you. We truly appreciate your support and look forward to having you back!
Propstore tour
Visited the propstore for a tour, Very nice welcome from Jamie and was shown around by Graham and Matt who were very friendly and knowledgeable. Well worth a visit and would highly recommend it.
Mark Robbins
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Propstore Ltd
Thank you so much for your kind words! We're thrilled to hear you enjoyed your visit to the Propstore and that Jamie, Graham, and Matt helped make your experience a memorable one. We’ll be sure to pass along your lovely feedback to them. We really appreciate the recommendation and hope to welcome you back again soon!
Excellent experience
My item was very well packaged and arrived on time and in excellent shape. Questions were promptly answered. All in all a very pleasant shopping experience that is tailored to the rarity of the items.
28. februar 2025
Besvarelse fra Propstore Ltd
Thank you so much for your kind words! We're delighted to hear that your item arrived safely and on time. Our top priority is providing excellent service and ensuring a smooth shopping experience—especially for rare items. We truly appreciate your support and look forward to serving you again in the future!
Besvarelse fra Propstore Ltd
Thank you for your review; we always appreciate your feedback :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.