Overall, I'm happy with the console covers. It's definitely an improvement from the original (not sure what Tesla were thinking of when they came up with that). One of my pieces arrived defect... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After 10 Months the product was getting worse. First Contact with AI Customer Support was ok. My case was Handed over to the warranty Team 4 weeks ago. No response .. no nothing
Centre console Matt black cover Tesla model 3 Gen 1, although could have been a nicer fit if made a millimetre wider but a what a well made product; looks fantastic. Great customer service.
The most important thing is that every once in a while, an awesome product might have a random defect. As soon as I let them know, the Proleep team jumped at the chance to help me out and sent out a n... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Proleep is a European brand that creates thoughtfully designed accessories that seamlessly fit into the Tesla experience. Our products are made to be simple to install, practical in use, and aligned with Tesla’s minimalist aesthetic.
Kontaktoplysninger
Rua da Bela Vista 110 3A, 2825-007, Caparica, Portugal
- support@proleep.com
- proleep.com
3,7
Middel
128 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and easy resolution of my issue
Quick and easy resolution of my issue. Very customer service oriented.
27. maj 2023
Uopfordret anmeldelse
Great products, great customer service!
Great quality product! 10/10 after sales customer support! Extremely evident that customer satisfaction is the main priority.
24. marts 2023
Uopfordret anmeldelse
David Assist me with all my needs
David Assist me with all my needs, he’s very understanding , very knowledgeable and definitely is all about customer satisfaction. Thanks David for all of your help
20. marts 2023
Uopfordret anmeldelse
Video Install Instructions
You guys got right back to me with an answer to my request for instructive help and the video is excellent!
I'm super pleased with my purchase and how easy it was to install myself!
11. marts 2023
Uopfordret anmeldelse
Customer Support no response
Ordering and delivery were fast and easy.
But I sent an email to your support dept regarding the terrible smell with the jack pucks and any advice to get rid of it. I have not received a response back and it has been almost a week and no response.
6. september 2022
Uopfordret anmeldelse
Looks good with white interior
After getting a replacement it looks really good with the white interior. Highly recommended
31. maj 2022
Besvarelse fra Proleep
Hi Fernando,
We’re sorry you had a bad experience shopping with us. We put all our efforts to develop solutions to tackle this issue within our reach.
Please reach out to us at support@proleep.com, and provide pictures so we can take a closer look at your situation and come up with the best solution possible.
Once again, we’re sorry to hear our product did not met your expectations.
Best regards,
David
Proleep Community Manager
Very easy to install
Very easy to install, was as easy as the video made it. Looks great and excited I bought his.
28. maj 2022
I had a warranty replacement and this…
I had a warranty replacement and this fixed the problem. Very happy with this company.
27. maj 2022
Nelson is the best!
I worked with Nelson and he absolutely gave me the best customer service humanly possible. He approached the situation with care, empathy, and positivity. Fantastic customer service!!
12. maj 2022
The customer service was impeccable
The customer service was impeccable! My concern was addressed immediately and professionally.
11. maj 2022
Uopfordret anmeldelse
The console covers that I purchased…
The console covers that I purchased look great on my 1st gen model 3. They fit perfectly and were very easy to install.
6. maj 2022
Great products will recommend
10. april 2022
Besvarelse fra Proleep
Hi Ian,
We’re sorry you had a bad experience shopping with us.
Inconsistent panel sizing is something that Tesla is, unfortunately, well known for and it impacts our product development in a major way. What perfectly fits one car might be milimeters short in another. We put all our efforts to develop solutions to tackle this issue within our reach.
Please reach out to us at support@proleep.com, and provide pictures so we can take a closer look at your situation and come up with the best solution possible.
Once again, we’re sorry to hear our product did not met your expectations.
Best regards,
David
Proleep Community Manager
Exactly what I was hoping for
Exactly what I was hoping for! Perfect fit! Best of all, there's no longer a HUGE fingerprint magnet in my car!!! 😍
29. marts 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.