Project Solar Anmeldelser 6.621

From the initial survey by Adam to the completion of the works carried out by Dan Harry, Dale Thomas and the team we have been extremely impressed.
Everyone was highly professional, clearly knowledgeable and competent in carrying out the work, but also friendly, polite and helpful throughout.
They are all a credit to this company and we would not hesitate to recommend them! Thank you boys, we truly appreciate you having made everything straightforward and easy.
Leighton and Teresa Michael.

We were wanting to start from scratch to find out about solar panels and found Ben Dylan most helpful in deciding what to do. He gave us clear information and likely costs and the time taken to recoup an investment like this. So, great customer service with no 'hard sell' - listening to our situation and giving appropriate advice and comments.

Had solar set up installed today and so far everyone at project solar has been super friendly and helpful! They’ve been very attentive so far.
Vince Young was the specialist that helped talk us through everything, installation team were Matt A and Kieran S who were also fab!

Told they would arrive between 8 and 10am. Panels arrived at 8.30 and fitted by 10. Electricians arrived 09.45, job completed by 12.30.
Absolutely no problems, clean efficient and polite workforce.
Highly recommend.

Everything was handled very smoothly no hiccups sales people and instalers were on time and every step of the process was explained just waiting for the sales team to come back and guide me through the transfer over to octopus energy.

Excellent and friendly advisor Rickie Meade.
Explained everything in detail and reassured.

I would like to highlight the high pressure sale tactic! Initially they quoted for 12 panels with a 12kwh battery would cost £17k, but if I sign up the day - they can grant me an extra £2.5k discount - which comes up to £14k for the system.

I signed up on the day itself but luckily do my due diligence and quickly cancel my contract the next day (within 14 days cooling period). They called me back next day and said they have some unused stocks and was able to install it for me at £11k!!!!!!!!! That’s £6k off the original price - and then I find out similar system from elsewhere is like £8k ish! So beware of them!!!!!!

Bogdan and Razvan
were efficient, clearly understood the install process, were pleasant, cleaned up after themselves, and worked hard and cheerfully despite the inclement weather. I would wholeheartedly recommend this team

Consultation was very informative no pressure. Order and installation was quick and professional .

I read the less than five star reviews. I was 80 percent convinced to give Project Solar our order despite the red flags more aligned with pressure sales from the sales pitch. Now, however, I’ve got to start again… thankyou all the reviewers, you’ve just saved me several £thousand 🙄

The installers were great, kept us informed and were done quickly. Would recommend.

Excellent installation now just getting ready to do the big switch over

I chose Project Solar as a trusted, well established, experienced, organisation that is accredited and regulated with trusted ambassadors ... How dissapointed i have been!

The contract (signed and agreed) was pulled 3 days before instilation stating 'not valid' due to the tafiff provided by Octopus was now no longer available. Questionable weather this is lawful but at best is poor form. Scaffolders then failed to turn up on the agreed day so i wasted a day off and nearly didnt get the instal completed on the agreed date. This was due to an error on the survey resulting in the wrong panel fixings being sent. They did manage to locally source these but was more luck than judgement. Communication was poor throughout and i had to make numerous calls to find out what was going on. This is one of the worst customer experiences i have had. Kevin McCloud (ambassador) suggests “Project Solar has the experience – and a reputation for trust and clarity.”... Sorry Kev... not my experience im afraid!

On a positive.... The system comes with better guarentees than comparible providers and was the main reason for not going with cheaper options, however this is yet to be tested, lets hope Project Solar honour these!!

The instilation team were great and the only reason the install was completed as planned! They were professional throughout despite not having the right parts and the system itself looks great and appears to be working well. Initial monitoring suggests i might need additional battery storage to cover periods where the system isnt generating.

Would i recommend Project Solar based on my experience... probably not due to the lack of moral integrity with the contract and poor aministration and communuication throughout.

It took two attempts to install the solar panels as the first team were unable to fit the panels to my tiles without breaking them. The subsequent team was able to fit the panels without a problem and the system is now up and running

All staff who attended our property (scaffolders and installation technicians were friendly, professional and respected our property. Couldn't fault them in any way. 5/5 Thank you Dan, Harry and Harrison

Mr Helal Ali was very good at what he was doing to get me my solar panels savings,he explained everything in detail which I could understand , I really appreciate that a very nice gentleman

I recently had an issue with my solar setup, but the team at Project Solar were fantastic from start to finish. Darren in the office resolved everything quickly and without any hassle. Great communication and really helpful throughout. When Fin and Steve came out to site, they were brilliant too. Friendly, professional, and clearly knew their stuff. Couldn’t be happier with the service. Highly recommend Project Solar!

Brad was here early and let me know everything that was going on as it was happening. Very good solar system install, very thankful for their professionalism 👍

Very informative & explained brilliantly.

The engineers turned up on time, we left them to it as we had to go to work, they left the house tidy and let us know when they had finished