Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Having bought the kit we had no idea what to do with it. There needs to be full instruction in the box!! However we rang pronetics who talked us through the whole process beginning to end. Then we wer... Se mere
Virksomheden har svaret
Our observed LFT's were arranged 2 weeks previously. Despite reservations and concerns the customer service was extremly helpful each time I called. On the day Vincent guided us through, he was punc... Se mere
Virksomheden har svaret
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experi... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 2, Orpington Business Park, Faraday Way, BR5 3AA, Orpington, Storbritannien
Excellent service!! Our test results wouldnt upload so a bit stressful but Siseko was amazing and uploaded them for us. The certificate came through within 30 mins. Would definitely use again

Besvarelse fra Project Screen by Prenetics
Nurse Gianne was very clear and very patient. We are 70+ and a little stressed. We carried out the tests under instruction without a problem.

Besvarelse fra Project Screen by Prenetics
Vincent went over and above his duties when our zoom call went wrong, he sorted us both to save losing our slot

Besvarelse fra Project Screen by Prenetics
First class COVID test experience with result confirmation received very promptly indeed. Would strongly recommend Prenetics to anyone else requiring a supervised test.

Besvarelse fra Project Screen by Prenetics
Gianne was very professional, patient, informative and communicative.
Service was easy to complete and very quick turnaround.

Besvarelse fra Project Screen by Prenetics
Beware about passport numbers in the profile. Indian passport number not accepted. They will ask to add an additional zero at the end, which is actually changing your passport number!!!
For their bug in the system, you have to change your passport number!!! ridiculous

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Brilliant service from ordering to receiving to helping with the process and receiving the results. Absolutely couldn't fault them

Besvarelse fra Project Screen by Prenetics
Excellent service throughout, staff member very helpful and assisted us with the complicated process to complete the testing and uploading profiles.

Besvarelse fra Project Screen by Prenetics
Simple, easy to follow process with amazingly quick results. Whilst an added cost on the holiday we have the comfort of knowing that we complied with all the cruise line's requirements.

Besvarelse fra Project Screen by Prenetics
The process was fairly smooth but for those with limited 'tech-ability' it might be a little daunting.

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Excellent prompt and efficient service ! Answered all my endless stupid questions without moaning ha ha ! Video call worked perfect and on time !

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Everything from website, ordering and delivery was first class. Even the help at Customer Service Chavani Mhinga excellent.
But............ opening account in preparation of test was not clear when to do it. All around the words "do not activate before your ready for test"
Ok, I eventually realised with help to open account.
Then the test. You follow instructions then you complete and get result. You are ready to activate etc and Connection says wait 15 minutes before activate to get actual result.
All this I did, activate and THEN it shows "timer" to wait 15 Minutes.......... well I had already done this so I had to override and submit. About two hours for result.
All is well........ but slightly stressful following a very detailed guideline.

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Quick and efficient. Nurse Wendy was polite and explained the process well.

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Would highly recommend so easy to do very professional and Calli was so nice and explained everything really well very impressed

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.