Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Having bought the kit we had no idea what to do with it. There needs to be full instruction in the box!! However we rang pronetics who talked us through the whole process beginning to end. Then we wer... Se mere
Virksomheden har svaret
Our observed LFT's were arranged 2 weeks previously. Despite reservations and concerns the customer service was extremly helpful each time I called. On the day Vincent guided us through, he was punc... Se mere
Virksomheden har svaret
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experi... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 2, Orpington Business Park, Faraday Way, BR5 3AA, Orpington, Storbritannien

Besvarelse fra Project Screen by Prenetics
You can not understand how to do it I don’t know how old people do this

Besvarelse fra Project Screen by Prenetics

Besvarelse fra Project Screen by Prenetics
Lovely polite lady. Talked through the whole process. Her accent was quite strong and she was wearing a mask therefore communication was a struggle I kept having to ask her to repeat. Received results within an hour.

Besvarelse fra Project Screen by Prenetics
It's wasn't as bad as I thought for a online service. Customer repesentive forget to tell me to write on test card. Fit to fly certificate came back within 1/2 hour not bad.

Besvarelse fra Project Screen by Prenetics
Nurse Wendy talked us through the whole process very clearly. We didn’t feel at all rushed and we were able to ask questions. All in all a very good experience

Besvarelse fra Project Screen by Prenetics
Great staff. Very professional and helpful. Responds quickly to queries. Spoke to a man called Tshego. He was fantastic. After panicking, he reassured me that my test result means negative and sent me an email as he said he would. He made me feel so much better. He called me when I was on hold and was very polite

Besvarelse fra Project Screen by Prenetics

Besvarelse fra Project Screen by Prenetics
Was really nervous about an observed lateral flow but needn't have worried the nurse Amour was lovely. She explained everything and was so patient and nothing was rushed. Was so quick and easy and got results through no problem. Would definitely use again if we had to

Besvarelse fra Project Screen by Prenetics
The whole procedure was really easy and all of the people we spoke to were really helpful

Besvarelse fra Project Screen by Prenetics
Much easier than I thought it would be but this is thanks to the patience and help given by the clinician

Besvarelse fra Project Screen by Prenetics
The Nurse Wendy was very good professional but friendly disposition once I connected with her via zoom all straightforward and well explained.
Before the test I was sent a confusing amount of emails some containing irrelevant information and the video showing how to complete the test seemed to be for an unobserved test and was narrated too fast. If I had followed the advice on that video I may well have activated my test too early causing all sorts of stress and issues.

Besvarelse fra Project Screen by Prenetics
Nurse Xandor talked us through the process even when we weren't able to use the phone to access the call.
Very easy to use and the certificate arrived within the expected time frame.

Besvarelse fra Project Screen by Prenetics
very helpful when we got sound took 3 attempts

Besvarelse fra Project Screen by Prenetics
Helpful nurse Amour helped us do our virtual lateral flow test

Besvarelse fra Project Screen by Prenetics
Although it seemed daunting it was actually quite straightforward. All communications with staff were excellent and very professional

Besvarelse fra Project Screen by Prenetics
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.