Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having bought the kit we had no idea what to do with it. There needs to be full instruction in the box!! However we rang pronetics who talked us through the whole process beginning to end. Then we wer... Se mere
Virksomheden har svaret
Our observed LFT's were arranged 2 weeks previously. Despite reservations and concerns the customer service was extremly helpful each time I called. On the day Vincent guided us through, he was punc... Se mere
Virksomheden har svaret
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Project Screen by Prenetics
Skrevet af virksomheden
Project Screen by Prenetics is a world leader in COVID-19 testing. Each day we help Britain get a step closer to normal, everyday life. We offer a range of gold-standard, UK Government approved Covid-19 tests and services, including the UK's mandatory Green Day 2 Arrivals PCR Tests, Amber Days 2 & 8 Arrivals PCR Tests, Test to Release PCR Tests, Fit to Fly PCR Tests, General PCR Tests, and Lateral Flow Antigen Test Kits.
Choose between ordering one of our home Covid-19 test kits or visiting one of our innovative Test Pods at 20 locations in the UK.
Home Covid-19 Test Kits are shipped via Royal Mail Special Guarantee and include a free Royal Mail Tracked 24 return envelope. Please note: Royal Mail's business days are Monday to Friday - please consider this when placing your order or returning your sample to the laboratory. Tests taken at our Test Pods in England are couriered daily to our laboratory at 4pm. Learn more about our delivery & return details here: https://www.projectscreen.co.uk/delivery-returns/
Once we have received samples at our laboratory, results will be delivered online within 24 hours. You will be notified by email when your results are ready.
Choose between ordering one of our home Covid-19 test kits or visiting one of our innovative Test Pods at 20 locations in the UK.
Home Covid-19 Test Kits are shipped via Royal Mail Special Guarantee and include a free Royal Mail Tracked 24 return envelope. Please note: Royal Mail's business days are Monday to Friday - please consider this when placing your order or returning your sample to the laboratory. Tests taken at our Test Pods in England are couriered daily to our laboratory at 4pm. Learn more about our delivery & return details here: https://www.projectscreen.co.uk/delivery-returns/
Once we have received samples at our laboratory, results will be delivered online within 24 hours. You will be notified by email when your results are ready.
Kontaktoplysninger
Unit 2, Orpington Business Park, Faraday Way, BR5 3AA, Orpington, Storbritannien
- care@projectscreen.co.uk
- projectscreen.co.uk
4,4
Fremragende
19 t anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was not familiar with Zoom
I was not familiar with Zoom, so found it a struggle to connect to your nurse. However, we got there in the end.
30. oktober 2022
Besvarelse fra Project Screen by Prenetics
Good day,
Thank you for your feedback, it is very much appreciated as it will aid us greatly in improving our customer experience in regards to interacting with our system.
Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Extremely efficient and helpful
29. oktober 2022
Besvarelse fra Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Easy to use and fast results
Easy to use and results fit to travel certificate in less than an hour. Completely hassle free. Vincent explained everything clearly. Great all round.
29. oktober 2022
Besvarelse fra Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
So much easier than you would expect!
We were quite in awe of doing this test especially we are in Rome. But thanks to your systems and Jessica (who was excellent) it went so much better then expected. So when required we will using it again especially as we now have an account.
28. oktober 2022
Besvarelse fra Project Screen by Prenetics
Hi Brian,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Good efficient and friendly service
27. oktober 2022
Besvarelse fra Project Screen by Prenetics
Hi Mick,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Greetings,
I would like to firstly apologize for the inconvenience and frustration this has all put you through. This is not what we as Prenetics stand for and we wish to deliver satisfactory service to each and every customer of ours.
We will ensure that we improve our customer experience in regards to interacting with our system.
Take care
An easy and comfortable experience
An easy and comfortable experience. Immediate results and confirmed by email within 3 hours,
23. oktober 2022
Besvarelse fra Project Screen by Prenetics
Hi Pat,
We are thrilled to hear that you have had an excellent experience with us. Thank you for taking your time to share your positive feedback.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Excellent service
Fantastic service. The appointment was the test was on time and very efficient
1. oktober 2022
Besvarelse fra Project Screen by Prenetics
Good day,
Thank you for your feedback, it is very much appreciated.
We try our best to ensure that we make the testing process very convenient for every customer.
Please feel free to reach out should you require any assistance.
Stay safe.
No need to worry
Nervous waiting for the start. Began on time. Easy to follow process. Nurse was very knowledgable and patient. The results were available within the three hour window advised.
Would thoroughly recommend.
19. oktober 2022
Besvarelse fra Project Screen by Prenetics
Hi Steve,
We are delighted to hear that you have had an easy and straightforward testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly appreciate you for trusting us to fulfill your testing needs.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Hi Mr Magni,
We are happy that you received a wonderful service from our team. We try our best to ensure that we make the testing process very convenient for every customer.
With health
Project Screen by Prenetics.
Besvarelse fra Project Screen by Prenetics
Hi Mr Edgerley,
Thank you for your feedback.
We are delighted to know that we were able to create a very easy and fluent customer experience for you.
Our customer centricity is centered on customer service excellence and providing the best possible resolutions.
We wish to hear from you again in the near and distant future.
Please feel free to reach out to us, should you need a Covid test.
Stay safe!
Excellent step by step instructions.
22. oktober 2022
Besvarelse fra Project Screen by Prenetics
Greetings Mr Sivaraman,
We are delighted to hear that you have had an easy and straightforward testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly appreciate you for trusting us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
Besvarelse fra Project Screen by Prenetics
Hi Mr Barton,
We are happy that you received a wonderful service from our team. We try our best to ensure that we make the testing process very convenient for every customer.
With health
Project Screen by Prenetics.
Besvarelse fra Project Screen by Prenetics
Greetings,
We are thrilled to hear that you have had an easy and straightforward testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly appreciate you for trusting us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
Fast service and friendly staff
22. oktober 2022
Besvarelse fra Project Screen by Prenetics
Dear Linsey,
We are delighted to hear that you have had an easy and straightforward testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly appreciate you for trusting us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
Very pleasant nurse
Very pleasant nurse, explained well. But the system for observed test is flawed and a bit of a rocky box thing.
20. oktober 2022
Besvarelse fra Project Screen by Prenetics
Hi Mark,
Thank you for your feedback, it is very much appreciated as it will aid us greatly in improving our customer experience in regards to interacting with our system.
We really hope that you enjoyed your holiday.
We look forward to working with you again for any future testing requirements that you may need.
With health
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.