Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Se mere
Virksomheden har svaret
Having bought the kit we had no idea what to do with it. There needs to be full instruction in the box!! However we rang pronetics who talked us through the whole process beginning to end. Then we wer... Se mere
Virksomheden har svaret
Our observed LFT's were arranged 2 weeks previously. Despite reservations and concerns the customer service was extremly helpful each time I called. On the day Vincent guided us through, he was punc... Se mere
Virksomheden har svaret
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experi... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Unit 2, Orpington Business Park, Faraday Way, BR5 3AA, Orpington, Storbritannien
Nurse Vincent was so polite and helpful as this was a new experience for both of us.
He talked us through the process in a very calm and professional manner

Besvarelse fra Project Screen by Prenetics
Our observed LFT's were arranged 2 weeks previously.
Despite reservations and concerns the customer service was extremly helpful each time I called.
On the day Vincent guided us through, he was punctual, friendly, informative, not rushed and patient. The whole thing went well, despite never having had to do such a thing on line before. The results were also communicated well.

Besvarelse fra Project Screen by Prenetics
Helpful nurse who explained everything in great detail. Was anxious about doing test over Zoom but worked out well. Thanks

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Besvarelse fra Project Screen by Prenetics
Excellent safe and reliable service with a friendly face !
Thank you Zara

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Besvarelse fra Project Screen by Prenetics
The whole process was very friendly, slick and professional. I was a bit stressed before hand but I was soon made to feel at ease.

Besvarelse fra Project Screen by Prenetics
Kristen, was delightful, knowledgeable and skilled. She made the experience as easy as possible.
Thanks!

Besvarelse fra Project Screen by Prenetics
very confusing with so many options. All I wanted is what Celebrity required.
I followed the instructions that were in the kit but they did not direct me to the observed site.

Besvarelse fra Project Screen by Prenetics

Besvarelse fra Project Screen by Prenetics
We had great difficulty at first as it was our first time using zoom but the lady dealing with us was so kind and patient we managed to get everything sorted out. Thank you.

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Besvarelse fra Project Screen by Prenetics
I've used Prenetics for my Covid testing since 2021. They have always delivered the kits on time and been easy to deal with. The latest test was an observed one and it was a first. Everything was explained step by step and thank goodness the results came back promptly and negative. Make sure you have everything you need to hand and that the photo of the test you submit is really clear, then the whole thing is really straight forward.

Besvarelse fra Project Screen by Prenetics

Besvarelse fra Project Screen by Prenetics
I found Joseph to be helpful and friendly. You do not have to wait to long before the phone is answered, if you do they take the time to ring you back. Joseph also made some enquiries for me and emailed them to me, which I appreciated. I would be happy, to recommend this company.

Besvarelse fra Project Screen by Prenetics
Very organised and helpful at guiding you through the procedures.

Besvarelse fra Project Screen by Prenetics
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.