Eco Print Euro Limited Anmeldelser 115

Great communication and understanding and advice about my artwork. Heavy duty Heras banners looked great!

Really disappointed to have to write a negative review. My charity had used this company before and had a great experience, this time they really let us down. We'd ordered a fabric logo wall for an awards event and communicated the deadline for delivery but it never arrived. When I called the customer service team on the day of the event to find out what had happened, the woman who answered was rude and unempathetic, especially as I was audibly upset about the situation. We're a micro-charity run by volunteers, holding a big event with many stakeholders on a tiny budget.

Having chased down the right member of staff I was told there had been a mark on the banner, they printed it 3 times, but threw all of them away. They hadn't communicated any of this to me and were unable to reprint and ship the banner across in time for the evening's event. The company did, of course, promise to refund the charity.

I appreciate that mistakes can be made, but this error has cost the charity an additional £350 because we had to go back to our event decorator to pull together, at the very last minute, a solution so our award winners could have their pictures taken against a suitable backdrop.

All in all it made for a difficult, upsetting and stressful situation with a financial consequence we were not expecting.

Great service, excellent product and competitively priced

Fantastic service!
Friendly agent!
I recommend it to everyone!
Liam Aldred is a very helpful and professional person. He was able to solve all the problems.
Thank you
Regards,
Balazs Bizderi

Straightforward to order, arrived quick enough. Only knocking a star off because there wasn't an ETA given, so it was a bit of an unknown when they were going to arrive

Thank you! The order was delivered in time.

Always deliver on the goods!
Recommend.

Good colour and quality, prompt delivery.

Somewhere along the line, the bag had been caught under something heavy and dragged, so it was torn, as was the polythene inside. Fortunately the flag was in perfect condition.

Worst customer service ever didn't deliver the product, very rude staff, didn't refund, and didn't bother to reply my multiple emails

Excellent service and great product.

We wanted a banner for our Repair Cafe that could be used outside. The purchasing process was very easy and we were able to provide our own bespoke artwork and custom sizing. The range of eco-friendly options is very good, and we are extremely happy with the one that we chose. Communication was good and the banner arrived in good time. Overall, we are very pleased and would definitely use Eco Print Euro Limited again.

Excellent service

Great product at then end, easy submission process, quick turn around!

Excellent communication.
Brilliant quality work. And the cheapest prices compared to all other companies on Google.
Will definitely use again

Always great service and the work produced is out standing ,

Nicely done, obust and well packaged thanks

Great support from the team at Eco Print for our community group with our banners and feather flag.Product is really good and the flag comes with pole and carry bag. Perfect for our needs and by far the cheapest we could find online. Would recommend to others.

Brilliant company, very good communication and quick delivery.

The company were very easy to work with, very good at communication and the product was excellent. We really needed a very tight turn-around for the product and they did this with time to spare. Great customer service. We will definitely use them again.