Eco Print Euro Limited Anmeldelser 115

Very good and easy to deal with

Excellent service and delivered the flags quickly. The flags are high quality and look really good

The workmanship was out of this world and they went above and beyond to help me out

Very helpful with checking sizing and any questions we had
Good quality, quick service and importantly, eco friendly

Local, friendly and did exactly as promised. Even found a better version to improve the final product. 5 starts well earned.

Service from Eco Print was good until delivery with DPD did not arrive as advised. Cost of additional delivery I had expected overnight. Status of delivery changed after date and time it was promised. Finally arrived with base missing, so had to resolve last minute with client in London. Delaying event and costing more in the end. I got refund on base but delivery charge was not refunded. Service from Eco Print was reasonable but I had to chase. I would use again as product is good, but would ensure I have at least 1 full week for delivery.

excellent, thank you

Response and delivery were prompt. However, letter print on the right side of the banner was cut out, an updated artwork was requested which was sent.

Quick, efficient, decent price and good quality

Great Service, quality goods.

We were very disappointed with the service received regarding our order of teardrop flags for a recent event in London. We were advised that the flags would be delivered on Friday, the day prior to our main event, which would have allowed sufficient time for setup for a smaller event that Friday evening followed by the main event on Saturday.

Unfortunately, the delivery did not arrive until 11am on Saturday, one hour after our main event had already commenced.

Of the three flags ordered, only one was able to be displayed. Due to the late delivery and our staff already being fully engaged with running the event of 1400 guests, we were unable to set up the remaining two. This was later miscommunicated, as it was assumed that all flags had not been used, when in fact only one was displayed.

Initially, we were informed that a refund would be arranged. However, when raising the issue directly with the sales manager, Ms. Lucy Hall, our concerns were not handled professionally. Rather than listening to the full details of the complaint, she repeatedly interrupted and ultimately stated that, as a small family-owned business, the company would not be issuing any refund.

While we appreciate the challenges small businesses face, it is our view that accountability and customer service are essential, regardless of company size. Unfortunately, both the pre-event and post-event service fell considerably below expectations. Based on this experience, we would not recommend this company for event-related supplies.

Professional, helpful and, as always, meeting a tight deadline.

Speed of delivery and quality of product

Easy to use website. Ordering simple. Good feedback and proof to approve. Delivery very good.

Great service and help especially from Liam in the graphics team.

Great quality banner and a quick turnaround
Great price too

The designer was really helpful and recreated the design I submitted using professional software to make it perfect

Took 2 weeks to get back to me after chasing them ..just to say my art work was very small ..useless company used to be good now worst ..their quality has gone down aswell

Excellent product and prices. Sent another enquiry to hi@eco-flags. but no reply however

The process was very quick, simple and the products are of really good quality