First class for the ordering. Sadly FedEx the carrier failed to deliver the item as promised on Friday. We were in the house all day,but despite FedEx claiming to have called, we informed them that th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Used this company on several occasions and If the items you require are in stock they are dispatched very quickly. It’s worth taking time at the point of ordering to check current stock as if one part... Se mere
Virksomheden har svaret
After asking the company by email for which part I needed I received a email back stating which parts and numbers I need and once ordered they were sent out within 24 hours
Virksomheden har svaret
Took nearly 7 weeks to get some replacement wheel bolts for my Bailey caravan. I wouldn’t have thought this was a particularly specialised item to obtain and would have thought you would keep them in... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2016 to deliver exceptional service and delivery of parts and accessories for caravans and motorhomes, PRIMA Leisure provides a comprehensive aftercare service for Bailey customers and retailer network.
Kontaktoplysninger
Bristol, Storbritannien
- 0344 326 4000
- info@primaleisure.com
- primaleisure.com
4,3
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrendous price but great service
Horrendous price but great service, £100 for 2 led lights, however they fitted well and suit the van
4. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Very helpful.
27. juli 2026
Besvarelse fra PRIMA Leisure
Hi Marilyn,
We're pleased to hear that you found our team helpful. We appreciate you taking the time to leave us feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Paul,
We understand your frustration regarding the extended delivery time for a wheel nut. We are actively working to improve our shipping efficiency for all orders.
Kindest regards
PRIMA Leisure Customer Service Team
The parts ordered arrived promptly and…
The parts ordered arrived promptly and on schedule as per the delivery communication and all items were exactly as described and required. Happy with service provided.
3. august 2026
Besvarelse fra PRIMA Leisure
Hi Roy,
We're so pleased to hear that your order arrived promptly and on schedule, and that all items were exactly as you expected. Thank you for your positive feedback on our service!
Kindest regards
PRIMA Leisure Customer Service Team
After asking the company by email for…
After asking the company by email for which part I needed I received a email back stating which parts and numbers I need and once ordered they were sent out within 24 hours
3. august 2026
Besvarelse fra PRIMA Leisure
Hi Ian,
We're so glad to hear our team provided you with the correct part information and that your order was processed so quickly. We appreciate you sharing your feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Ray,
Thank you for your feedback! We are so pleased to hear that your ordering process was easy and that you experienced no issues with your delivery. We appreciate you taking the time to review us.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi,
We're glad to hear that your order was dispatched and delivered so quickly. We appreciate your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Fantastic service delivered to camp…
Fantastic service delivered to camp site in two days 😉
3. august 2026
Besvarelse fra PRIMA Leisure
Hi,
We're so happy to hear our service delivered to your campsite quickly. Thank you for your feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi,
We appreciate your feedback! We are so happy the ordering process was easy and delivery was quick.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Joseph,
We are delighted to hear you received your genuine parts quickly and at a great price. Thank you for your feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi,
We appreciate you taking the time to leave a review! We aim to keep our deliveries prompt.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Andy,
Thank you for taking the time to share your feedback. Consistency is very important to us, and we are pleased to hear that we met your expectations once again.
Kindest regards
PRIMA Leisure Customer Service Team
Easy ordering
Easy ordering, prompt delivery of well packaged packet. Just as it should be!
31. juli 2026
Besvarelse fra PRIMA Leisure
Hi Edward,
We're so glad to hear that your ordering experience was easy and that your delivery arrived promptly and well-packaged. Thank you for your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Great customer service.
Great customer service.
A fantastic range of parts and accessories
And if you can't find it on their website they usually can supply if you ring them.
21. juli 2026
Besvarelse fra PRIMA Leisure
Hi Steve,
We are so pleased to hear that you experienced great customer service and found our range of parts and accessories to be fantastic. Thank you for your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Ken,
Thank you for your feedback! We are so pleased to hear that you found our pricing good, the ordering process simple, and that your delivery arrived on time. We truly appreciate you taking the time to share your positive experience.
Kindest regards
PRIMA Leisure Customer Service Team
Besvarelse fra PRIMA Leisure
Hi Steve,
We appreciate your positive feedback! We are so pleased you were happy with your item and the quick delivery service.
Kindest regards
PRIMA Leisure Customer Service Team
Sink chopping board and cover
Had what I wanted in stock. Easy to order and delivery excellent
24. juli 2026
Besvarelse fra PRIMA Leisure
Hi Sue,
We appreciate your positive feedback! We're glad to hear that we had what you wanted in stock, that ordering was easy, and delivery was excellent.
Kindest regards
PRIMA Leisure Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.