Laiba from customer service was so helpful when I contacted them. She sorted out a small issue due to me no realising I had given an unused email address! Once I paid my extra delivery charge my bed w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is what all delivery companies should aspire to be like. A telephone number that is answered quickly by a competent human. Emails sent with delivery date/time. Able to narrow down the del... Se mere
Ali was very helpful and took the time to give me the information that I required in order for my issue to be resolved!
How refreshing to deal with this company! The communication was prompt, professional and human! We were given a call evening before delivery was due, and it arrived exactly when told by extremely po... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Expert 2 Man Logistics Delivering throughout the UK
Kontaktoplysninger
Storbritannien
- premierdeliveries.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AVOID
AVOID. I had paid for them to deliver and build my bed. After doing a million point turn to park they dumped the boxes in the room and drove off. I tried the chat bot. What a waste of time. I phoned. The lady spoke a thousand miles per hour and was extremely rude. They said that there was one team to deliver, one to assemble and one to remove the old bed, another £100. This was an utter lie. Lazy, liars and extremely poor English. Bensons for Beds should seriously rethink their options.
Ali was very helpful and took the time…
Ali was very helpful and took the time to give me the information that I required in order for my issue to be resolved!
I’m really happy with the support
I’m really happy with the support I received from REHMAN Customer Service throughout my delivery process. Thank you so much for your excellent assistance! Your response was very quick, and I truly appreciate your help. Keep up the great work!
Great delivery service
Great delivery service, i asked them to call before arrival and they did exactly this with great communication.
Very helpful service from Laiba
Very helpful service from Laiba. Thank you
I have been very pleased with how well…
I have been very pleased with how well the communication between the company has been, Laiba has been very helpful with my requests and questions. I 100% recommend.
Abdul had great customer service and…
Abdul had great customer service and very understanding.
Abdul was very helpful
Excellent Customer Services Thanks to Abdul!
Had a minor disaster when I entered the wrong delivery address on an order, but Abdul saved the day.
He dealt with the issue quickly, efficiently, and made updating the address completely hassle-free.
Fantastic customer service, huge thanks to Abdul for sorting it out so smoothly!
Laiba is really kind
Laiba is really kind, she helped reschedule my delivery so that it was booked for a more suitable time for me. Thank you very much!
Excellent customer service
I can't express enough that the customer service was second to none, whether it was LAIBA or her colleague's, they addressed any issues we had promptly and efficiently. I would definitely recommend this carrier.
Absolutely terrible experience with…
Absolutely terrible experience with Premier Delivery. They simply left my deliveries outside and drove off without helping.
I was left to struggle with the deliveries and had to rely on passers-by to assist me. This was completely unacceptable and not the level of service I expected. I have never experienced such poor delivery service. Very disappointing!
Changed delivery date twice
Changed delivery date twice, would only deliver on one day of the week to my address.
mediocrity
I found the customer service extremely rude and unhelpful. I was passed on to a supervisor, but the supervisor had no understanding of the conversation or the issue I was trying to resolve. She then suggested that I was confused, which I found very dismissive and unprofessional.
They also made the process of arranging a delivery slot unnecessarily difficult. Overall, the experience was very frustrating, and I would expect much better communication and customer service.
I made an order yesterday and spoke to…
I made an order yesterday and spoke to a man called Abdul who has been very polite friendly and helpful I couldn’t ask for better service and would recommend this company to anyone, thank you for all of your help and keeping me updated with the delivery i will be buying again from you in the future thank you
Very speedy and efficient…
Very speedy and efficient replys/communication and setting up delivery.
Abdul was very helpful and reassured me…
Abdul was very helpful and reassured me regarding my queries and personally resolved my concerns.
Thanks
First class service
Laiba from customer service was so helpful when I contacted them. She sorted out a small issue due to me no realising I had given an unused email address! Once I paid my extra delivery charge my bed was delivered a few days later. Excellent, friendly service and the delivery driver was very helpful and nice. Won't hesitate to use this service in the future.
Thank you so much
Thank you so much! Bought a bed and mattress and Jafar Ali made the delivery process extremely easy and quick. Recommend this company. Thank you again
Absolutely brilliant delivery service
Absolutely brilliant delivery service. Communication brilliant. Very professional company and the delivery guys were amazing. I was their last delivery in Lanark before their trip back to Birmingham and they still were smiling and were more than helpful. So.... a huge thank you to Premier Deliveries xx
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