Long queue on departures as all electronic gates turned off and one person doing it manually. Long queue for security. Then it’s just awful commercial stuff and it seems they have reduced seats if you... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dreadful service this morning. One of the queues for security was barely moving. I got to the ticket scanners after 30 minutes, whereas the other queue was moving quickly. I alerted the security membe... Se mere
If I could do zero I would. 2 hours to get through security. People having to run for flights everywhere. The file manning the lifts had no clue made everyone queue will one or two people from express... Se mere
Airport links now are fab Security on Monday feb 9th at 7am very good lines moving all the time bags arriving quickly. BUT The toilets by the language claim belts 4 we’re disgusting Having... Se mere
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105 anmeldelser
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Horrendous- extremely poor…
Horrendous- extremely poor organisation. Absolutely so disorganised that you hope you can board your flight on time even if your arrive 3 hours in advance.
Some miss their flights because of their phiolsophy of herding you through like cattle.
So so different from what it once was.
They obviously can’t handle volume of people.
23. oktober 2023
Uopfordret anmeldelse
A joke of an airport
The only airport in the world where planes landing seems to surprise the airport. Frequently have to wait for someone to help guide the plane to the air bridge. Often when not using a bridge the doors are locked and staff have to come and open them. Ridiculous wait times to retrieve luggage from carousels. Roof leaking in multiple places. They’d be better off shutting it down.
19. oktober 2023
Uopfordret anmeldelse
Appalling Service For a Uk Airport
Absolutely unbelievable that a uk airport is this appalling.
Arrived from Heraklion and spent nearly an hour waiting to go through security. I and many other UK passport holders were herded like cattle by surly aggressive staff who seem to get their kicks from frustrating tired passengers who want to get home.
The customer service is non existent. Why is this allowed to continue.
I heard this airport is owned by the local authority who should use the opportunity to demonstrate what can be done. Unfortunately staff get away with terrible service because they know they can
20. september 2023
Uopfordret anmeldelse
Absolutely shocking service
Absolutely shocking service. Waited in a queue for over 2 hours to get through security. No real reason other than they are just totally incompetent.
11. september 2023
Uopfordret anmeldelse
At the Aspire lounge (south) Birmingham…
At the Aspire lounge (south) Birmingham Airport and it is a shambles. Wasn’t open when we were first directed to the south lounge. Only a small selection of cold food was first on offer before after over half an hour they brought out some hot food. Over heard a member of staff on the phone asking for help as they couldn’t cope. Certainly not worth the money I paid. Awful!!!!
7. september 2023
Uopfordret anmeldelse
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