Prebeat Anmeldelser 459

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

shipping was fast no delays , but it arrived scratched and the top plastic hat was not in the box . I have used prebeat before and they were brilliant and their customer service was on point . very d... Se mere

Bedømt til 5 ud af 5 stjerner

Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Se mere

Bedømt til 5 ud af 5 stjerner

Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Se mere

Virksomhedsoplysninger

  1. Leverandør af AV-udstyr
  2. Butik med DJ-udstyr
  3. Elektronikbutik
  4. Leverandør af scenelys
  5. Butik med stereoanlæg

Skrevet af virksomheden

Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

459 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I’ve know Prebeat and Darren for a lots…

I’ve know Prebeat and Darren for a lots of years, for anyone visiting their website or shop be assured you will get the best possible service, advice and quality of products. All of the staff have always been very helpful to me, give them a try, you won’t be disappointed.

8. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New Speakers

I received my new speakers last friday (21st)
and i'm very happy with them. The sound quality is perfect. They are also easy to handle and to attach to the stands. Great service from Prebeat with quick delivery and great value for money.

26. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

You can really tell how good a company is when a problem arises! I ordered a DJ mixer from them - but on the day of delivery, I was in all day but got a message to say it had been delivered just after lunchtime - I checked outside, but nothing. The company reaponded very quickly to my message to help - they in turn contacted the courier and sent me a picture of where the package was - which was behind my next-door neighbours bin! This sorted it all out really quickly, so thank you so much! I'd also say that the piece of equipment is fantastic, at a great price and I would wholeheartedly recommend the company!

11. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really poor service all round

Really poor service all round, I purchased an item from prebeat, when the item didn’t arrive on the date they promised, I called and they blamed me saying my phone number was incorrect even though I’d called them prior, acting like they didn’t give a s@it, when the item did arrive it was faulty, when I returned the item, I called to ask if they had received it, again the guy acted like he didn’t give a S@it, and stated “well your not the only person that returns things you’ll have to wait”, I then called again days later, again, the guy was sarcastic, saying that the item was now being sent to me from the manufacturer, even though their return policy states they will replace any faulty item within 30 days of purchase, they treated the return as if it was a warranty fault, they didn’t provide any tracking for the replacement and now they’re closed for nearly 2 weeks and I’m still yet to receive the replacement item nearly a month after original purchase, I would avoid buying from prebeat , their customer service is appalling and the attitude of the guy I spoke to was sarcastic , uncaring and passive aggressive, I will not buy from these people again, disgraceful service, avoid at all costs

28. januar 2025
Bedømt til 5 ud af 5 stjerner

Great price

Great price, quick delivery and very good customer support when there was a small problem which was resolved very quickly

23. januar 2025
Bedømt til 2 ud af 5 stjerner

Usually a decent service but…

Usually a decent service but unfortunately not on this occasion. After price matching a product and issuing a part refund they proceeded to remove my purchase points blaming “that’s how their online system works and they have no control over it “. Sounds more like sour grapes and clearly throwing ones toys out of the pram. Based on recent events I’ll take my business elsewhere. Plenty of other suppliers out there who would appreciate the custom.

27. januar 2025
Uopfordret anmeldelse
Prebeat-logo

Besvarelse fra Prebeat

Hey Alan -thanks for taking the time to do the review, it helps our team know how we can improve the service.

I can see we did a price match after the purchase - normally this is done before making the order. Sadly the points system runs in the background on the website software and it does remove all the points for an order when doing a part refund. To be honest less than 1% of our customers use the points so we are looking at maybe removing it.

Sorry this meant you lost out of the points for around £3.50 I believe - I'm sure we could have just done that as a discount on a future order.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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