I had been concerned about my order and I reached out by email. I was then contacted by Nina who apologized for the delay. Explained that they have become very busy and are working very hard to get th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order had been delayed but I reached out to customer service and within minutes Nina was already solving the issue. I really appreciate her prompt response and willingness to get me a resolution fa... Se mere
I ordered two of their mystery boxes… The first one was no even half full, and all packages had already been opened and re-taped and they were trash… I got a towel holder with no hardware, a cutting... Se mere
Virksomheden har svaret
Still waiting on my order. However! I asked for an update with customer support (wasn’t sure if there was a computer error or delays with the storms). I got a quick reply from Heidi who was very kind... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 10 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pirates porch, my box first
I was anticipating the arrival, and it was shipped with care. I did get a Michael Kors bag, but I’ll keep waiting. There was a giveaway to my friend who has kids. They would’ve gone and needed stuff, but I enjoyed it. There are some really cool things in here. I love the fun stuff that came in the box.
Great stuff!
Hubby and I liked the boxes so much we ordered more!
The last time was better.
Not bad this go around. Thanks, it was fun while it lasted, but due to porch pirates not understanding that when you have a company, you are legally supposed to put every single detail somewhere for the customer to read. No point in blasting anyone on here about what happened. I hope they fix this situation in the future.
Knowing it's good stuff just not the most valuable though can be found in porch pirate boxes
Package was acceptable nothing damaged, mixed quality,quantity,and value.
Did get golden ticket dont know how to submit photo
Use things not but... many I could
Currently waiting on my 3rd box delivery as I write this!. I absolutely love your company and the goodie boxes they make.. I love being able to “I have that” if my friends need or want something. Great selection of goodies! Due to my hair type and skin tone, some of the things didn’t work out for me, but the people I was able to give them to were so excited. The correct size knee brace (I’m not a small fry) was a surprise and has made my gym time a lot less painful.
I ordered three boxes first one came…
I ordered three boxes first one came within a month. It was the beauty box. Every single product was dirty filthy and used. I mean every single one I have pictures. I sent an email and I never received the other two boxes. They apologized and said they would take care of it and it would be mailed shipped out within 48 hours. It was never shipped out another month went by. I emailed again and again they apologized and make sure they would ship out three new Boxes Within 48 hours. Now it’s another two months and still nothing. They create a label and that’s it. It doesn’t go any further than them creating a label. I’ve asked for a refund and still nothing. So frustrating. I’m so tired of being ripped off.
TERRIBLE CUSTOMER SERVICE!!!
TERRIBLE CUSTOMER SERVICE!!!! DO NOT BUY FROM THEM - SCAM!!!!! I bought a 1/2 pallet and never received it. I called 28 times before I got an answer, they said they would refund me but have yet to do so. I have emailed multiple times and have called at least an additional 20 times, and they have yet to return an email, answer a call or return a call. IF I COULD LEAVE A NEGATIVE STAR I WOULD!!!!
Terrible, terrible company!
Like other reviews here, if I could give zero stars, I would. I placed an order on August 18, 2025 for a Beauty box and a Classic w/subscription. In mid September I received only the Beauty Box which contained mostly garbage (broken, used, & empty items). At that point I emailed and they said the Classic boxes were backordered, so I canceled my subscription, but the box I paid for was still pending (label created, but never left the warehouse). I was told on more than one occasion that my box would go out "by the end of the week" or "the next day". I asked for a refund because it became clear they had no intention of shipping the rest of my order. On Oct 22nd I received an email that they were working on my refund. That was almost a month ago, and still nothing! This is the absolute worst online shopping experience I've ever had. They really should be shut down.
No boxes!! No refund!!!
You need the option for zero stars!!! I signed up in May or June, took months to receive 1st set of boxes. Which both boxes had the same items in them. All trash!! Nothing I could even use, well, except for a bunch of freaking balloons!!! During this waiting period, I was charged for the next boxes. By the time I received my box, I was charged for the next boxes. I sit here today, mid November, still no boxes. This company owes me money! I have requested refunds several times. 1st response given was they had sent out my boxes. It’s been a month since that response and still no shipping movement from printed label. This company needs to be shut down!!!!
Terrible
The first boxes I ordered took awhile to arrive, but I was happy with the product. I ordered another box 8/30/25 and bought a subscription for monthly boxes. I was charged 9/30/2025. I still have not received either of those purchases. Emailed support and was told they were out of stock. Emailed support again and they offered me 2 smaller boxes. They changed the prices on their website. I paid $89.95 and smaller boxes were $29.95, so I should receive 3 smaller boxes to equal my bigger box. I emailed them back and didn’t get a response back and still haven’t received anything. They’ve turned comments off on their Facebook site, too.
Porch 1st box pirate
I bought various name-brand items, including a portable tire pump for myself and an eyebrow and lash lift kit for my wife. I would highly recommend them.
Box was 2nd awesome!
I loved my second box! It was worth three times what I paid for it, and I loved everything in it!
Box mystery fun
Mine had a lot of cool stuff in it! I get one every time I go to the peddler’s mall!
I purchased 2 MK boxes and 1 classic…
I purchased 2 MK boxes and 1 classic box in July and it is October now and I haven’t received any boxes. I get notifications that they created labels but that’s it. And the lady I talked to on the phone always has an excuse and she will create me labels and they are never picked up by the carrier. I have asked for a refund and I haven’t received it. This is a 100% scam.
Everything I got was something I or…
Everything I got was something I or someone else could use. I got a good box. It was fun getting to open these.
I paid for two shipments and received…
I paid for two shipments and received none. I cannot reach anyone anymore but initially I was told their shipment ran out and were in process of getting more. Over a month later and still nothing. Don’t waste your money!!
It was a risk and I accept that
So I ordered two mystery boxes in August. The first one was canceled because of some new system they had. I ordered the Beauty Box and then the mystery box. I reached out many times when I had never gotten a box. A month later I got two Beauty boxes instead of one mystery and one beauty. Both Beauty boxes had very little in them and they each had something inside that had opened up in shipping and had ruined other items in the Box. I knew it was a long shot so I don't have any regrets about trying but I would never do it again with this company.
Delivery took a month
Delivery took a month, the items were ridiculous. A bag of screws, bag of tiny pink bows, bits with half missing, a shower curtain, rubber caps for the end of wire shelves, Galaxy phone screen protector, dollar store party decorations and a silver pillow. You can’t give a review or comment on their page, it will disappear. I had high hopes but received nothing useful.
Incredibly disappointed!
I received one of two boxes that I ordered. When I opened it, several of the items had leaked into the box. Not one item was new. One was only 1/3 full ( and it was not one that leaked everywhere.) It looked like someone went into their home bathroom and dumped all their toiletries that they are currently using into a box and shipped it. I am beyond disappointed. I waited 8 weeks to receive this order, only got one of two boxes and I had to throw the entire thing away. If I could award negative stars, I would. Whoever packed this box should be embarrassed and whoever runs the company should be doubly embarrassed that they sent out this box to a first time customer.
Dette er Trustpilot
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