I was supposed to receive my order June 29th, but here it was July 15th and nothing and no shipping information. I reached out to Customer Service and Nina was right back to me within an hour. Due to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had been concerned about my order and I reached out by email. I was then contacted by Nina who apologized for the delay. Explained that they have become very busy and are working very hard to get th... Se mere
I ordered two of their mystery boxes… The first one was no even half full, and all packages had already been opened and re-taped and they were trash… I got a towel holder with no hardware, a cutting... Se mere
Virksomheden har svaret
My order had been delayed but I reached out to customer service and within minutes Nina was already solving the issue. I really appreciate her prompt response and willingness to get me a resolution fa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 10 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was a risk and I accept that
So I ordered two mystery boxes in August. The first one was canceled because of some new system they had. I ordered the Beauty Box and then the mystery box. I reached out many times when I had never gotten a box. A month later I got two Beauty boxes instead of one mystery and one beauty. Both Beauty boxes had very little in them and they each had something inside that had opened up in shipping and had ruined other items in the Box. I knew it was a long shot so I don't have any regrets about trying but I would never do it again with this company.
Delivery took a month
Delivery took a month, the items were ridiculous. A bag of screws, bag of tiny pink bows, bits with half missing, a shower curtain, rubber caps for the end of wire shelves, Galaxy phone screen protector, dollar store party decorations and a silver pillow. You can’t give a review or comment on their page, it will disappear. I had high hopes but received nothing useful.
Incredibly disappointed!
I received one of two boxes that I ordered. When I opened it, several of the items had leaked into the box. Not one item was new. One was only 1/3 full ( and it was not one that leaked everywhere.) It looked like someone went into their home bathroom and dumped all their toiletries that they are currently using into a box and shipped it. I am beyond disappointed. I waited 8 weeks to receive this order, only got one of two boxes and I had to throw the entire thing away. If I could award negative stars, I would. Whoever packed this box should be embarrassed and whoever runs the company should be doubly embarrassed that they sent out this box to a first time customer.
Total Scam
Total Scam - do not order. They keep your money, they do not refund, they will not email or call you back. DO NOT ORDER.
Mystery on when it will be shipped!
Ordered August 18th and received an estimated delivery of August 25. Emailed them and they implied it would sent out the following Monday. Well that Monday and the following Monday passed with no update. Requested a refund and to cancel my order with no response or refund.
The first box I bought was terrible everything was wetor broken I was sent a free box it was a whole lot better nothing really worth anything in this box nothing high in price like the advertised
The first box was terrible but received a free box it was better nothing like they advertised but ill buy again thanks
First box took 3 weeks to arrive
First box took 3 weeks to arrive, but I felt it was worth the price, so I ordered a second box( both not the MK advertised) and a beauty box on 29 July. As of 26 August, nothing so I emailed. Got a phone call promising the large box to go out the next day and the beauty box the day after Labor Day.
Finally received the large box on 11 September. It was 2/3 empty and all junk..like a single Mylar balloon, a single window cling of a ghost, and two of some random affirmation dust collector. None of the accessories ( phone protectors for a Galaxy, cases for a smart watch brand I never heard of and don’t fit the one I own, etc) are of any use to me.
Still no sign of the beauty box.
Never again
Scam
I placed an order on August 22nd, 2025 for 3 boxes. They are:
1 – MK Beauty and Wellness Mystery Box
1 – Michael Kors Edition Classic Liquidation Mystery Box
1 – Classic Liquidation Box
The total cost was $106.13 which was immediately charged to my credit card.
The expected delivery date was Aug 29th on their receipt. It is now September 9th and I still have not received the 3 boxes I ordered. I have checked USPS, FedEx, and UPS tracking systems and there are no labels yet produced Inbound for my address. The Shop app they advise customers to use to track orders also has not been updated to indicate my 3 boxes have been shipped. I have attempted to reach out requesting a status using email (3 times), Facebook Messenger (twice), text (once), and even replying to one of their Facebook posts (my message was deleted). I have gotten only generic responses that promise a tracking number for my shipment in 72 hours (which has passed).
Never received
I placed an order with PorchPirates August 12, 25 and still have not received it. On top of that they have not responded to my customer service inquires.
Impressed With Customer Service
I want to leave a review because I wanted to say I just had a very positive experience with Customer Service for Porch Pirates. I sent an email yesterday and they responded via a telephone call today. Excellent customer service explained their process and that they are small business and are very busy right now. So kindness, patience and grace I think are called for at this time. I wish them the best of luck and I look forward to seeing what I get in my mystery boxes.
I enjoy getting my mystery boxes
I enjoy getting my mystery boxes! You never know what to expect and then it is just as exciting to see if you get a golden ticket to register for bigger prizes!!! Highly recommend ⭐️⭐️⭐️⭐️⭐️
I get a box or two every month love the idea of a monthly subscription
I had a great experience with Porch…
I had a great experience with Porch Pirate! I had questions and customer service was quick to get back to me on FB messenger, not as quick through email, they answered all my questions! I ordered two boxes and they even upgraded my shipping which was extremely nice of them! My kids and I had so much fun opening them! We can’t wait to order more.
This i love,"
I love the entire idea of these boxes. Opening the box is like Christmas Day. It’s always a hit or miss whether or not you’ll get something useful, but it is entertaining. You don’t know what you’ll find.",5,Stephanie Brown
Box classic,"I received a candle, sheets two Small side wear purses, and a tray for a Chevy Silverado.. Once the package arrived I was excited to see what was shipped this box",
I definitely recommend!
This was a fun experience! I ordered 4 different kinds of mystery boxes and got some really cool things! I don’t think there was an item i didn’t like. There may be a bit of a wait because theyre a small business and are receiving a lot of orders, but don’t let the wait stop you! I definitely recommend that you order and experience the fun of these mystery boxes
Honest and Great Company
Received product on time. While some items in the box are not useful for me , others are. It’s called a mystery box for a reason. Great customer service. There are a lot of scam company’s promoting the same items , this is not one of them.
I received my box and SUPRISE a MK bag
I received my box and SUPRISE a MK bag. It was so cute...the other items were a little cheap except I did appreciate the aluminum foil,, I had just run out!
BUYER BEWARE!
Ordered 3 different boxes. One box was completely destroyed and had broken items. Retail for items were less than $20 for each box. I wish I would have read the REAL reviews instead of the ones from their website and also the ones on Facebook.
Everything that came in the box is now in the trash.
Also ordered items a month ago, had to send a few emails for them to send my boxes.
NEVER GOT A PACKAGE!!!
NEVER GOT A PACKAGE!!!! TRACKING SAID OTHERWISE!
I ordered a Michael Kors mystery box back in late May/early June and waited....and waited....and waited....I emailed the company and asked for a tracking number, which I never got. After doing some research I was able to obtain a tracking number (without the company's response), only to find that the package was in Kentucky or Tennessee somewhere sitting in a sorting center, emailed the company again with no response. A few days later, on checking the tracking number, it said it had been delivered to my residence 2 weeks ago. WRONG!!!!! TRY AGAIN!!!! All I wanted was to indulge in a little bit of fun, and this company did NOT make good on sending me ANYTHING and no correspondence, no resolve - I am out money now, and I can see why they are NOT backed by the BBB!
Research before committing - lesson learned! :(
I sent more emails looking for a beauty…
I sent more emails looking for a beauty box I ordered a month ago. No one has responded to me yet. They promise your box will arrive 3-5 days. I believe this is a money making scam. Please read reviews before buying from anyone!!! I have learned this the hard way unfortunately. Buyer Beware!!!
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