Still waiting on my order. However! I asked for an update with customer support (wasn’t sure if there was a computer error or delays with the storms). I got a quick reply from Heidi who was very kind... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When they initially came out, I bought one for my son, and it soon became one of his favorite playthings. He kept returning to it since he was having so much fun with it. It also works well as a party... Se mere
Virksomheden har svaret
ordered two boxes on june 5th, I realized they weren't delivered. I reached out to customer service who told me they would be ship the next day. That did not happen. A few weeks went by, and I rea... Se mere
Virksomheden har svaret
Heidi went above and beyond on a weekend to assure me my order would be high priority and shipped out to me as soon as possible. Great people will be ordering again.
Virksomhedsoplysninger
Skrevet af virksomheden
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nina was very quick to respond and very…
Nina was very quick to respond and very professional
I ordered a beauty and wellness mystery…
I ordered a beauty and wellness mystery box and thats not what I recieved. Instead I got a bunch of useless temu garbage. Some of the items even appeared used. Lesson learned.

Besvarelse fra Porch Pirates Mystery Boxes
Waste of money
Waste of money! Received cheap temu items and other crap that wasn’t worth anything! I spent $135 and was very disappointed! DO NOT WASTE YOUR MONEY!!!!
Heidi is awesome and so helpful
Heidi is awesome and so helpful! Kind quick responses!
Absolutely awesome people!
Absolutely awesome people!Thank you Heidi
Great customer service …
Great customer service provided by Heidi!! I am super excited to receiving my packages.
ordered two boxes june 5th
ordered two boxes on june 5th, I realized they weren't delivered. I reached out to customer service who told me they would be ship the next day. That did not happen. A few weeks went by, and I reached back out to them. They told me that the boxes would be delivered in a few days. Every email started with how they gained such notoriety due to going viral. Then they quietly canceled my order a week later without saying anything.
Order number #10542
Update. want to clarify i deleted the email by accident. But was able to log onto my account and find the order number and information.

Besvarelse fra Porch Pirates Mystery Boxes
Heidi reached out to me in regards to…
Heidi reached out to me in regards to my order that I had placed. She is extremely helpful and was able to help me. Great small business communication. Thanks Heidi!!
Heidi took care of me very quickly and…
Heidi took care of me very quickly and politely. Very good customer service skills.
Still waiting… however!
Still waiting on my order. However! I asked for an update with customer support (wasn’t sure if there was a computer error or delays with the storms). I got a quick reply from Heidi who was very kind and helpful. Looking forward to package tracking soon and then a nice surprise at my door!
Order Tracking
Heidi went above and beyond on a weekend to assure me my order would be high priority and shipped out to me as soon as possible. Great people will be ordering again.
Heidi was very helpful with getting my…
Heidi was very helpful with getting my questions answered and responded really quick and made sure it was done thank you so much
Delivery took a while but box was good…
Delivery took a while but box was good when arrived
Heidi made the experience painless and…
Heidi made the experience painless and easy. Now the bachelorette party will go off without a hitch!!!!!
Repeat Customer!!!
I purchased 2 mystery boxes—one pink taped and one classic liquidation box. Everything in the boxes was high quality and fun products.
I work in health care and took the products to our CNAs for CNA week and let them pick out their goodies. They were thrilled. I’ve ordered another box and can’t wait to see what I get!!
Katie was great!!" She handled any…
Katie was great!!" She handled any issues i had to my satisfaction. Will shop with them again
Katie was amazing quick to address my…
Katie was amazing quick to address my problem and offer a fix and she was very kind
Katie was great she really made me feel…
Katie was great she really made me feel heard and was so kind
I have had nothing but issues with my…
I have had nothing but issues with my orders as well as getting my refund because they couldn’t fill it. Not very happy at all. I put a second order in ordered 3 boxes 2 I received the other still hasn’t shipped. Very disappointed in the whole ordeal!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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