Still waiting on my order. However! I asked for an update with customer support (wasn’t sure if there was a computer error or delays with the storms). I got a quick reply from Heidi who was very kind... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When they initially came out, I bought one for my son, and it soon became one of his favorite playthings. He kept returning to it since he was having so much fun with it. It also works well as a party... Se mere
Virksomheden har svaret
I ordered two of their mystery boxes… The first one was no even half full, and all packages had already been opened and re-taped and they were trash… I got a towel holder with no hardware, a cutting... Se mere
Heidi went above and beyond on a weekend to assure me my order would be high priority and shipped out to me as soon as possible. Great people will be ordering again.
Virksomhedsoplysninger
Skrevet af virksomheden
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Katie was amazing quick to address my…
Katie was amazing quick to address my problem and offer a fix and she was very kind
Katie was great she really made me feel…
Katie was great she really made me feel heard and was so kind
I have had nothing but issues with my…
I have had nothing but issues with my orders as well as getting my refund because they couldn’t fill it. Not very happy at all. I put a second order in ordered 3 boxes 2 I received the other still hasn’t shipped. Very disappointed in the whole ordeal!
Items were a 10 but the delivery time a…
Items were a 10 but the delivery time a 1.
The last order of 2 boxes one box was a 10 the 2nd box was a dud. 6 items of trash. Paper sombreros, a thin bath towel a waist trainer a part for a air conditioner, I can't remember the other two items.. All for 60.00 so Id love to be compensated. Im not a complainer, I just want what I pay for. Thank you.
Not worth it!
Took forever for my box to arrive. Then all that was in it was a broken printer, an open box of breastfeeding pads, a shower chair with parts missing, a rubber ball, a door lock, a journal book and a cheap sling bag purse. Definitely one of the worst Mystery boxes I've ever received. Disappointed 😞
I am extremely happy with the product…
I am extremely happy with the product that porch pirates provide. I have ordered 3 times.
When they initially came out
When they initially came out, I bought one for my son, and it soon became one of his favorite playthings. He kept returning to it since he was having so much fun with it. It also works well as a party favor or birthday present. For children who like engaging, hands-on activities, I would unquestionably suggest it.

Besvarelse fra Porch Pirates Mystery Boxes
Love it. Just got our second box
Just got our second box, love the variety. Didn’t get a high ticket item but just got a $300 toaster in our wildcard box. Shipping was much faster the second time around, support was excellent. Best mystery box company we’ve dealt with.
Issues has been solved
Taking so long to give me my money back after they canceled my order and now won’t even email me back. This was only my first order and my last. I’m sure there’s better companies to spend your money on. Update: owner called me and the issue has been solved. Thank you for calling me.

Besvarelse fra Porch Pirates Mystery Boxes
Shipping was not as promised
Shipping was not as promised, but we got that straightened out
I ordered the rainbow box
I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were overwhelmed however I was not being scammed. A few days later much to my delight the box arrived. It was so much fun opening it. All the items were useful, clean, and intact. I used the items for my family reunion silent auction. I was very pleased. I posted everything on Facebook and had several people say they were going to order now that they saw it was the real deal. The only suggestion I have is when you do recieved an order that you could give an expected delivery due date. I was so happy with my first box I ordered another on June 11 and am still patiently waiting.
The communication was wonderful!
The communication was wonderful!! And the box itself a lot of fun!
I loved everything only thing I can say…
I loved everything only thing I can say was not the best is that it took longer then I expected.
I will be ordering again
Great customer service
Great customer service. They let me know quick if there was a delay in delivery.
I have ordered my package and was told…
I have ordered my package and was told it would be the next Friday that I would get it. Never received it message them about it told me that they would be several days behind as I got popular on social media and have lots of people ordering so I say okay and I waited and waited got a tracking number and I'm waiting and still haven't got my package and it's been almost a month. I have message them on Facebook Messenger through email and on their site and haven't really got anything for them I'm about to get a hold of them and ask for a refund as this is bullcrap and it shouldn't take this long after you've already billed me and took my money and still haven't gave me my item.
Was just very nice to get a little…
Was just very nice to get a little surprise and it just so happened to have come on my birthday!! So it was just a very nice little something unexpected. Thank you Porch Pirates
Scam!
Received a bunch of small plastic goody bag toys for kids. Maybe $20 worth. Paid $80 to sign up for a subscription. Such a scam. Not to mention it took 2 weeks to fill my order. Do not waste your money.
What went wrong should be what went…
What went wrong should be what went right. How about used shoe's, used cup with some kind of red/pinkish residue in it. Open packages with nothing inside, late delivery and in my luxury box i got a deflated tire! Seriously... beauty/ luxury my behind.
Pretty good overall
Pretty good overall. Shipping was slow, but finally got here. It's a fun box. As a reseller I should be able to at least make my money back. Not a winner, but worth it.
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