Not trustworthy, changing the price after purchase
I placed an order and paid. I received a confirmation plus the statement I needed to pay extra shipping costs.
I did not agree because shipping costs were a fixed costs/set price (quite high actually).
They said we cannot ship this order for this price, and my reply was 'you cannot change the shipping conditions after I made the purchase and paid'.
They sent me a link that supposedly confirmed their policy. However, I had a screenshot of the original page that proved they changed the page afterwards so they could charge me more money.
They confirmed the change, it was made 'to make things more clear for our customers'.
My POV remained the same: A shop cannot adjust their shipping costs after the order has been placed and completed.
This proves to me this shop is not trustworthy and you'd be better off looking for an alternative.








