If I could give 0 stars, I absolutely would. I have ordered from Poke Gallery three different times, and all three orders arrived damaged. Not once. Not twice. Three times out of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I Always get no refund. I buy and the statue arrive broke almostr 3 years and no refund,i buy from Pokémon sw later and pokegalerie contact me,why? pokegalerie now i ready you're answer i buy Alway... Se mere
PERFECT POSE, DESIGN, QUALITY, SCALE, BASE AND DETAILS. BEST ARTICUNO SO FAR. PACKAGING IS VERY RIGID, THOUGH IT ARRIVED BROKEN, BUT WASN'T SEVERE, AND I'M STILL WAITING FOR PG TO RESPOND TO MY EMAIL... Se mere
Outstanding service and incredible artwork This was the first time I had ever ordered a figure from overseas, and I was so impressed. I received frequent updates on shipping, and the packaging was so... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Une site pour les collecteurs de figurines Pokémon
Kontaktoplysninger
33000, Bordeaux, Frankrig
- contact@pokegalerie.com
- pokegalerie.com
3,8
God
349 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything shipped quickly and the…
Everything shipped quickly and the product is beautiful
28. maj 2023
Slow shipping and communication is horroble
Slow shipping and communication is horrible. Takes 3 days for them to reply 1 message.
I forgot to add 1 of their promo item (extra figure for $1) into one of my pre order and asked them if I could add it now, they ignored my request. It's big money to buy item on their website and service is terrible
3. juli 2023
Uopfordret anmeldelse
Besvarelse fra POKÉ GALERIE
Hello, Due to the high volume of messages and emails we receive on a daily basis, it may take us a minimum of 2-4 business days to respond to your email, which was sent one day ago.
Regarding the delivery time for in-stock items, our shipping policy states a minimum processing time of 6 business days. As a result, your order for an in-stock item, which was placed two days ago, is currently in preparation.
Lastly, we are unable to modify an order placed a month ago to apply a promotion code.
I have two orders that my boxes arrive…
I have two orders that my boxes arrive in very poor condition and my figures are all broken...
31. maj 2023
Besvarelse fra POKÉ GALERIE
Thank you for your feedback. For customers who have received a product that arrived damaged due to shipping, we highly recommend reaching out to us as soon as possible for assistance in resolving the issue.
The figure itself is very high quality…
The figure itself is very high quality and extremely worth the price. The shipping was slow, but close to as advertised. The packaging was very secure and careful to preserve the figure. Mine did however ship with a piece broken off, but I don't see anyway the packaging could have been made better - just an unfortunate side effect of shipping such a large figure, I guess.
27. juni 2023
I love my Galarian Slowking.
10. maj 2023
The product was shipped in a timely…
The product was shipped in a timely manner, I really thought it would take longer. It’s a great quality, and my husband adores it.
8. maj 2023
trofeo de ash
es la segunda vez que compro con ellos y todo bien y la calidad de las figuras es genial
4. maj 2023
The statue I ordered arrived faster…
The statue I ordered arrived faster than I expected.
But it arrived damaged.
I sent Poke-Galerie 2 different e-mails, With photo's of the damaged statue.
And asking for help.
I received no replies.
Leaving me feeling ignored, and with a broken item.
26. marts 2023
Besvarelse fra POKÉ GALERIE
Hello, thank you for taking the time to share your feedback with us. We apologize for the delay in our response, as we receive a high volume of emails/messages every day. Please know that we strive to respond to all inquiries within 2-4 business days. We appreciate your patience and understanding, and we have since responded to your email.
Can order with confidence
You can most definitely order from this site knowing full well you will get what you ordered
22. marts 2023
Excellent communication and delivery.
Excellent communication with email, and excellent delivery, everything was packed in a save and secure manner. It could not have been done better. The King Studio Shiny Mega Rayquaza figure is amazing! I adore it. Thank you so much Pokegalerie.
19. marts 2023
Amazing quality
Amazing quality! Delivery took a bit longer than I expected, BUT it was worth it. It's such a fantastic piece, and it makes me wanna seek all pokemon
11. marts 2023
i did buy figure from your shop but i…
i did buy figure from your shop but i send email for you and i want to buy one more but you know i am waiting everyday i Cannot get mail from your shop
i don't know why give me the reason
16. april 2023
Uopfordret anmeldelse
Besvarelse fra POKÉ GALERIE
Hello, we have replied to you via email on April 20th. It's possible that our email may have been filtered into your spam folder, so please be sure to check there as well.
Great custom kits at affordable price!
3. marts 2023
Great sculpting and packaged well!
14. marts 2023
Very well communicated throught out the…
Very well communicated throught out the order with tracking. Package was a little damaged but they were very quick to address it and offer compensation.
14. februar 2023
I arrive in less time than I expected
I arrive in less time than I expected, all very well protected and wrapped. Their products are great.
2. marts 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.