If I could give 0 stars, I absolutely would. I have ordered from Poke Gallery three different times, and all three orders arrived damaged. Not once. Not twice. Three times out of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
If I could give 0 stars, I absolutely would. I have ordered from Poke Gallery three different times, and all three orders arrived damaged. Not once. Not twice. Three times out of... Se mere
Virksomheden har svaret
I Always get no refund. I buy and the statue arrive broke almostr 3 years and no refund,i buy from Pokémon sw later and pokegalerie contact me,why? pokegalerie now i ready you're answer i buy Alway... Se mere
PERFECT POSE, DESIGN, QUALITY, SCALE, BASE AND DETAILS. BEST ARTICUNO SO FAR. PACKAGING IS VERY RIGID, THOUGH IT ARRIVED BROKEN, BUT WASN'T SEVERE, AND I'M STILL WAITING FOR PG TO RESPOND TO MY EMAIL... Se mere
Outstanding service and incredible artwork This was the first time I had ever ordered a figure from overseas, and I was so impressed. I received frequent updates on shipping, and the packaging was so... Se mere
Une site pour les collecteurs de figurines Pokémon
33000, Bordeaux, Frankrig
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
was skeptical at first when ordering, but the figures did end up arriving, and it was of great quality. My only complaint was that the figures were very fragile. A thin part of one ended up breaking in shipping, but it was an easy fix with super glue
Professional and friendly communication I had with the owner.
Despite it's small size, the figure I ordered was super high quality! I continue to be impressed with how detailed such a small thing can be! He showed up in incredibly safe packaging, and he arrived in pristine condition! He's an absolutely wonderful addition to my Guzma shelf! Would definitely buy from again! :D
The figures are very high quality, but some of them have trouble with balance
Shipping is often less expensive than is marked on the listing
Great quality products, although they're more on the expensive side. Delivery times can be long, but packaging is extremely secure and high quality. The details on the figurines are amazing.
My Beedrill came broken and proceeded to break very easily

Besvarelse fra POKÉ GALERIE
My only complaint is I wish I would get an email when an order from this site gets shipped out. Fantastic products otherwise.

Besvarelse fra POKÉ GALERIE
My personal experience on the website so far has been very satisfactory. Perhaps one thing I need to keep in mind every time I want to make a purchase is that sometimes it's common for the shipping cost to increase compared to the initial estimate. I understand that this is due to factors external to the store, and also that the added protections to the items contribute to the higher shipping cost. However, even so, I prefer that over receiving items that are broken or damaged. Another external factor to the store is sometimes the delay in China Post processing and shipping orders. Apart from that, all purchases with them have been satisfactory.

Besvarelse fra POKÉ GALERIE
Great condition great details love them thank you so much
the packaging was amazing and the quality of the product was so much more polished than i imagined and it cam with a cool card with the figure on it!
Bought a Milotic, when i opened it it had a broken tail, paint was chipped on its face, and one of the whiskers was also broken. Must have been from the styrofoam pushing together. I asked for a refund and sent pics of the damage and this is what i received
“We regret to inform you that despite our attempts to secure the maximum compensation from the logistics company, their policy for this shipping method restricts the initiation of an insurance claim due to the absence of visible damage on the outer packaging. We sincerely apologize for any inconvenience this may have caused. However, we highly value you as an important customer. In an effort to address this situation, we would like to offer a 60% refund of the total figure price, amounting to 57 euros [95 * 60% = 57 euros”
Very expensive item. Unacceptable .
.

Besvarelse fra POKÉ GALERIE
figura incompleta y rota y no paran de darme excusas.

Besvarelse fra POKÉ GALERIE
My order came sooner than expected and was packaged very well so that the figure was not damaged in transit. Really happy with the quality of the model/figure and customer support was both helpful and quick to reply to any questions I had.
I truly appreciated your service. Very fast with reply to my emails and my answers. Beside, items are very beautiful and high quality. Very great experience!!
Overall the customer service was great and very responsive!
I am a little disappointed that one of the items (a Flareon statue) was broken during the shipping process but the package was wrapped well, and unfortunately I don't think there was anything that could have been improved here.
I would definitely use Poke Gallerie again!
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