Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with. If you're reading thi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have found using pocket receptionist for the last few years essential for our business to be able to continue to grow. We are able to focus on other areas within our business and get back to custo... Se mere
Virksomheden har svaret
My business partner and I have been using pocket receptionist for a few months now , since switching from Moneypenny. Our only regret is not doing this sooner as they're hundreds cheaper per mont... Se mere
Virksomheden har svaret
Pocket Receptionist is an essential service for our company because they can handle the initial enquiry for us so we can continue to handle the previous enquiries we have received without distraction... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Pocket Receptionist
Skrevet af virksomheden
Pocket Receptionist: Your Reliable Ally in Seamless Communication.
Pocket Receptionist answers your calls with precision, professionalism, and a personal touch. Suited for businesses of all sizes, our service ensures every caller gets the attention they deserve.
From message taking to appointment bookings and payment processing, our receptionists maintain your reputation for excellence. Whether you' re a startup or an established enterprise, our tailored solutions and state-of-the-art software ensure no opportunity is missed.
Call Quality Guarantee
We’re committed to delivering you the highest service level and guarantee every call we take for you.
If you’re not happy with the way a call was handled, we will refund you for that call immediately.
Kontaktoplysninger
Sea Lake Road, NR32 3LQ, Lowestoft, Storbritannien
- pocketreceptionist.co.uk
4,4
Fremragende
102 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great idea at first but added…
Great idea at first but added additional charges and no ability to learn the basics of my business based on data collection requested left many customers confused and lost me potential customers. Great sales pitch from whoever is was who signed me up, but quickly went down hill.
7. maj 2022
Good service and price
13. april 2022
I used this company for a while now and…
I used this company for a while now and I can honestly say I would be lost with them. The team are amazing no matter who you speak with and they always follow your requests perfectly. Nothing is ever too small for them.
7. april 2022
Uopfordret anmeldelse
Great ambassadors for our business
I've worked with other virtual receptionist services in the past, but the friendly, professional and highly responsive Pocket Receptionist team makes it feel like they're part of the team. In fact we've had clients mention Pocket staff by name, as if regular colleagues.
Great ambassadors for our business, really good value for money and highly recommended.
28. marts 2022
Very very professional Service
21. marts 2022
Brilliant service and very…
Brilliant service and very professional. Thanks we are very satisfied with PR compared to our previous call handling service. 100% better.
21. marts 2022
Awful service
The accounts team billed us for a month when our account was closed. Refused to refund despite presenting them with clear evidence of a closed account. I will never ever use this awful company again. Avoid like the plague !!
4. marts 2022
Besvarelse fra Pocket Receptionist
Hi Sam,
Could you provide details of your company name and the date you signed up and I'll investigate this immediately.
Part of the Team
We've been using Pocket Receptionist for many years and have always found them very friendly, professional and helpful. They have become an integral part of our business, and would highly recommend.
1. marts 2022
What can I say id be lost without this…
What can I say id be lost without this team on my side. The are professional and friendly and carry out how I wish to run my office perfectly. Having PR on side allows me to spend more time making money and growing the business. Good job guys
2. december 2020
Uopfordret anmeldelse
Professional and responsive service
Professional and responsive service; you can even have a free trial if you want to 'try before you buy'!
15. november 2020
Uopfordret anmeldelse
Great service
29. juli 2020
Uopfordret anmeldelse
The best around
Very efficient,they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommended them without hesitation.
24. juli 2020
Uopfordret anmeldelse
Very efficient
Very efficient, they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommend them without hesitation.
23. juli 2020
Uopfordret anmeldelse
Great people offering a professional…
Great people offering a professional service, fantastic value for money!
22. juli 2020
Uopfordret anmeldelse
Faultless throughout
I have been with Pocket Receptionist for a number of years and the service has been faultless throughout. Highly recommended to any business large or small.
21. juli 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.