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Pocket Receptionist Anmeldelser 

102
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with. If you're reading thi... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

We have found using pocket receptionist for the last few years essential for our business to be able to continue to grow. We are able to focus on other areas within our business and get back to custo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My business partner and I have been using pocket receptionist for a few months now , since switching from Moneypenny. Our only regret is not doing this sooner as they're hundreds cheaper per mont... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Pocket Receptionist is an essential service for our company because they can handle the initial enquiry for us so we can continue to handle the previous enquiries we have received without distraction... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Telefonservice

Om Pocket Receptionist

Skrevet af virksomheden

Pocket Receptionist: Your Reliable Ally in Seamless Communication.

Pocket Receptionist answers your calls with precision, professionalism, and a personal touch. Suited for businesses of all sizes, our service ensures every caller gets the attention they deserve.

From message taking to appointment bookings and payment processing, our receptionists maintain your reputation for excellence. Whether you' re a startup or an established enterprise, our tailored solutions and state-of-the-art software ensure no opportunity is missed.

Services Why Us Free Trial

Call Quality Guarantee

We’re committed to delivering you the highest service level and guarantee every call we take for you.

If you’re not happy with the way a call was handled, we will refund you for that call immediately.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(102)

15 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Always provided an excellent service

Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with.

If you're reading this review and considering using their services, do yourself a favour and get in touch with them. You will be glad you did.

31. marts 2026
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Thank you so much for your kind words. We’re really pleased to hear how happy you’ve been with the service, and we’ll be sure to share your feedback with everyone involved. It’s always great for the team to know the impact they’re having.

We truly appreciate your recommendation and continued support :)

Bedømt til 5 ud af 5 stjerner

We have used Pocket Receptionist for…

We have used Pocket Receptionist for years. They are very flexible there is no pattern to when we transfer the calls we just transfer them without warning. Always complemented on the professionalism of the call handler.

23. oktober 2025
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Its been a pleasure working with you over the years, thank you for your lovely review :)

Bedømt til 5 ud af 5 stjerner

Highly Recommend

I approached Pocket Receptionist to help support our marketing campaign, and now are a permanent fixture. They handle calls professionally, and takes the pressure off us. Highly recommend.

13. oktober 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Thank you for your review :)

Bedømt til 5 ud af 5 stjerner

A Game-Changer for My Business

Pocket Receptionist has been a huge help for my business. The service is reliable, calls are answered promptly and professionally, and messages are delivered straight away. It gives me peace of mind knowing that no enquiry is missed, even when I’m busy with clients. I would definitely recommend them to other small businesses who need a cost-effective and professional call handling solution

3. oktober 2025
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Besvarelse fra Pocket Receptionist

Thank you so much for your lovely review :)

Bedømt til 5 ud af 5 stjerner

Thank you for handling my calls whilst…

Thank you for handling my calls whilst I am on site. I dont do reviews usually but I cannot ignore the fact my life its so much easier with you guys. The ROI is absolutely worth it. Thanks again team.

12. september 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Thank you for your review Elliot :)

Bedømt til 1 ud af 5 stjerner

Endless Spammers.

Endless Spammers.

I get emails from them bi-weekly, and every single time, it's a variant on a domain name.

pocketreceiptionist-email.co.uk
pocketreceiptionist-updates.co.uk
pocketreceiptionist-news.co.uk

Every week, a new domain. We keep blocking them, but as they keep changing, it's like playing whack-a-mole.

I never signed up for this.

3. oktober 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Thank you for bringing this to our attention, and we sincerely apologise for the frustration this has caused.

Once you Opt-Out we will not send you emails again, it sounds like your opt out request possibly didn't work, this may happen if there is temporary problem at your end. Once an opt-out is successful, a confirmation is sent. It might be worth checking this next time you unsubscribe....

Our marketing team is actively working to ensure your details are fully removed from our database, and you will not receive further emails.

Kind regards,

Natalie

Bedømt til 5 ud af 5 stjerner

They were great

They were great, very professional and couldn’t do enough to help. Highly recommend pocket receptionist

5. august 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Thank you for your review! We really enjoy getting to understand your needs and customising our service to fit :)

Bedømt til 5 ud af 5 stjerner

Working with proffesionals

Being working with these guys for a few years now they have absolutely nailed it stopped those nuisance calls, deal with prospective clients giving us a great proffesional image and whats really exciting is that they have grown and understand our business model, giving further reauurances to our clients when asking questions they dealing with a credible company

15. august 2025
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Besvarelse fra Pocket Receptionist

Thank you for your lovely review. It’s been a pleasure working and growing together over the years, and we look forward to many more to come! :)

Bedømt til 4 ud af 5 stjerner

We have found using pocket receptionist…Really easy and helpful

We have found using pocket receptionist for the last few years essential for our business to be able to continue to grow. We are able to focus on other areas within our business and get back to customers later in the day.
We have now moved on to other to greater things, but thank you for all your help PR.

12. august 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

You’re very welcome! We’re glad we could provide the support your business needed during its growth, and that it helped you go on to bigger and better things, that’s what it’s all about. :)

Bedømt til 1 ud af 5 stjerner

Spammers. Avoid

Spammers.

Keep changing their email address to get round being blocked.

I've been emailed by addresses with the following suffixes: pocketreceptionist-mail, pocketreceptionist-email, pocketreceptionist-news & pocketreceptionist-updates. So despite unsubscribing and blocking, I keep getting spammed by them.

The only reason you would keep creating new email suffixes is the get around blocking so you can continue spamming. Would hope that this kind of behaviour is outlawed under GDPR regulations

6. august 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Thank you for bringing this to our attention, and we sincerely apologise for the frustration this has caused.

Once you Opt-Out we will not send you emails again, it sounds like your opt out request possibly didn't work, this may happen if there is temporary problem at your end. Once an opt-out is successful, a confirmation is sent. It might be worth checking this next time you unsubscribe....

Our marketing team is actively working to ensure your details are fully removed from our database, and you will not receive further emails.

Kind regards,

Natalie

Bedømt til 5 ud af 5 stjerner

Answering calls

I have used these guys to help out with answering calls when i can't so I don't miss anything important

1. juni 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

We are always happy to help :)

Bedømt til 5 ud af 5 stjerner

Cheap but still brilliant

My business partner and I have been using pocket receptionist for a few months now , since switching from Moneypenny.

Our only regret is not doing this sooner as they're hundreds cheaper per month for the package we're on. I have to upgrade a couple of times but that's only because I trust them enough to handled all of the calls rather than just missed.

Thanks to Denise for setting it all so swiftly. I'll be sending my dad's company referral over for.my £100

26. juli 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Martin, thank you so much for the kind words. We're glad you made the switch! ✨

Bedømt til 1 ud af 5 stjerner

Caught out

We used pocket receptionist to answer phones about term while we found a new receptionist, all was ok service and was as advertised unfortunately when you want to cancel your contract they make you stay till the next billing cycle and then charge you another month for a service you clearly are no longer going to use. Always check the small print is what I've learned And believe that you can cancel anytime as long as you pay an additional month!

30. juni 2025
Uopfordret anmeldelse
Pocket Receptionist-logo

Besvarelse fra Pocket Receptionist

Hi Jenny. Thank you for taking the time to share your feedback, though I’m truly sorry to hear you’ve had a disappointing experience when it came to cancelling your account. We’re always upfront about our cancellation terms, after the initial 3-month minimum period, we require a month’s notice to close an account. This is clearly outlined in our Terms and Conditions at sign-up, and it’s in place because we staff our team based on active client needs to ensure a high level of service. I completely understand your frustration, especially if you no longer needed the service. We never want anyone to feel misled, so we’ll take your comments on board. If there’s anything further, we can do to help or clarify, please don’t hesitate to get in touch.

Bedømt til 5 ud af 5 stjerner

An Amazing Service!

Running a business on your own from home is tough, but having Pocket Receptionist take care of my incoming calls has enabled me to free up time and not worry about being disturbed. It allows me to go to trade shows and meet suppliers without the fear of missing potential customers - and the support I have received when I need anything has been second to none. They also allowed me to increase my opening hours from a customer point of view, which has increased revenue. Cannot recommend them highly enough.

26. juni 2025
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Besvarelse fra Pocket Receptionist

Good afternoon, and thank you for your lovely review and kind words. I've shared your feedback with the team, and it truly made their day!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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