Posh Virtual Receptionists UK Anmeldelser 

41
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very professional and responsive - exactly what I need as a small business owner. They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had c... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Telefonservice
  2. Callcenter

Om Posh Virtual Receptionists UK

Skrevet af virksomheden

Posh is a 24/7/365 virtual receptionist business that aims to please clients with a professional call answering service.

We are here to help your business succeed. Whatever your area of expertise; whether you’re a lawyer growing your firm, a small business looking to expand, or a startup dreaming big, a Posh Virtual Receptionist service can help take your company to the next level.

Our clients save on average 10 hours per month by letting Posh Virtual Receptionists handle their calls; allowing them to get back to what they love; running their business. Our Posh receptionists are trained to handle calls as if they were a part of your business.

At Posh there are no long-term agreements. We work on a rolling month-to-month contract. And we are so confident you will love our service; we offer a 7-day free trial. No card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

We are often more than 50% cheaper than some of our competitors with no compromise on our service offering or professionalism. All Posh clients receive 24/7 live answering, call transfers, and access to our mobile App and portal at no additional cost.

Services

Prices

FREE TRIAL

Skrevet af virksomheden

Free Trial

Use our services for 7 days on us

Use our services for 7 days on us
We are so confident you will love our service, we offer a 7-day free trial…no card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

41 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(41)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Terrible phone handles lost me lots of money

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and at best a refund

8. april 2026
Uopfordret anmeldelse
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Good morning, Rakeem,

We're sorry to see you've been left feeling this way, although we're disappointed that your review contains a number of statements that don't accurately reflect what happened.

You mention that we billed you for "doing absolutely nothing". As no calls were ever forwarded to us, our agents never had the opportunity to answer a single call on your behalf, so the comments regarding the quality of our call handlers are not based on any experience of our service. However, Posh UK is a subscription based service, and when you signed up you accepted and agreed to our Terms of Service.

Before an account goes live, a considerable amount of work takes place behind the scenes, including building and configuring your account, creating your bespoke call flows, and ensuring our agents are fully trained and ready to answer calls on your behalf. These preparations are completed regardless of whether calls are ultimately forwarded to us.

We also reached out to offer assistance with forwarding your number so that you could start using the service, but unfortunately we didn't receive a response until you contacted us requesting a refund. We explained why, in line with the agreed terms, we were unable to process that request.

Although we weren't able to reach the outcome you were hoping for, your account remains fully configured and ready to use should you decide to activate the service in the future. If you'd like any assistance getting everything up and running, we'd still be happy to help.

Natalie
General Manager,
Posh UK

Bedømt til 5 ud af 5 stjerner

Great Service

Expectational service and very professional. Would recommend Posh Virtual.

15. juni 2026
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your kind words :)

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Always bright smart people directing the calls.

22. maj 2026
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for the kind words, David. The team is delighted to hear it!

Bedømt til 5 ud af 5 stjerner

Great service

I received a prompt response to my query and everything was resolved really quickly.

9. december 2025
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your lovely feedback! I’m really glad we could resolve your query quickly. If you need anything else, we’re always here to help.

Bedømt til 5 ud af 5 stjerner

My POSH Experience

My POSH Experience. If you are needing a reception team for your business then please give POSH a call. They literally stand head and shoulders above their competitors. They get to know your business expectations and learn your booking system perfectly before going live. They communicate with you through every step and you get to know all the transactions that have taken place by access to the app. There is no tie in with a contract and they will even look after your bookings while you are on holiday. I contacted a large amount of virtual reception companies and POSH was the one that stood out. Pricing for the service was not ridiculous either which was a relief being a sole trader. They also offer a free trial period so you can find out how compatible you are with them. POSH... do not stop or change what you are doing because your service works perfectly and you knock the socks of all other virtual reception companies. My booking system is Goldie Appointfix and POSH navigated their way around it with complete ease. So if you are looking to ease your workload with a reception team just give POSH a call and speak to the team - you will not regret it.

19. november 2025
Uopfordret anmeldelse
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re genuinely delighted to hear how positive your experience has been with Posh.

Our team take great pride in getting to know each business we work with, learning systems, and making sure everything feels seamless before we go live so it means a lot to hear that reflected back. We’re also really pleased that the Posh App and transparent communication have made things easier for you! :)

Bedømt til 5 ud af 5 stjerner

Professional, Personable, and Proactive

We’ve recently started working with POSH Virtual Receptionists UK and have been thoroughly impressed from day one. The service itself is excellent - responsive, professional, and tailored to our needs - but what really sets POSH apart is their outstanding customer support.

Every query has been met with speedy, detailed replies, and their team consistently goes the extra mile to ensure everything runs smoothly. A special mention to Peter, their Business Development Manager, whose friendly and proactive approach made onboarding seamless and enjoyable.

We’re looking forward to a long and successful working relationship with POSH, and wouldn’t hesitate to recommend them to others seeking a reliable, personable virtual receptionist service.

24. oktober 2025
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your brilliant review, I have passed your comments onto the team and Peter who was very pleased. We are looking forward to a long and successful partnership too :)

Bedømt til 5 ud af 5 stjerner

super polite and well spoken staff.

super polite and well spoken staff.

allows me to get on with work daily instead of taking needless calls from customers or sales

23. oktober 2025
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for you review and kind words, I've passed them onto the team :)

Bedømt til 5 ud af 5 stjerner

Best in the business....

Posh by name, Posh by nature - Top-notch service from these guys. I have used 4 different receptionist services in the past and finally settled on these. I didn't make it easy for them, as I wanted to ensure they could handle difficulty, and they passed the test. WELL DONE!

20. september 2025
Uopfordret anmeldelse
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your review :)

Bedømt til 5 ud af 5 stjerner

Highly professional

Immediate positive responses and superbly efficient and friendly staff.

12. september 2025
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you Rosie - It's a pleasure to be working with you :)

Bedømt til 5 ud af 5 stjerner

Always a pleasure

Always a pleasure to deal with Tamsin and the Support team - they are always very responsive to requests

27. august 2025
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your lovely review, its a pleasure to work with you, I've passed your comments on and its made the teams day :)

Bedømt til 5 ud af 5 stjerner

Positive



So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company but these guys put our mind and rest and already feel like part of the team, highly recommend.

26. august 2025
Uopfordret anmeldelse
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your lovely review :)

Bedømt til 5 ud af 5 stjerner

Thank you for the quick and easy set…

Thank you for the quick and easy set up, and for speaking directly with my phone provider to help set up the service. Already very impressed.

19. august 2025
Uopfordret anmeldelse
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

You are very welcome, we are always happy to help! Thank you for your review :)

Bedømt til 5 ud af 5 stjerner

I'd highly recommend POSH for…

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

20. juli 2025
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you, Douglas, for the kind words. Both our Call Handlers and Customer Service team are delighted to be working with you, and we’re looking forward to continuing our partnership moving forward. 😊

Bedømt til 5 ud af 5 stjerner

Very professional and responsive

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

12. maj 2025
Uopfordret anmeldelse
Posh Virtual Receptionists UK-logo

Besvarelse fra Posh Virtual Receptionists UK

Thank you for your review! I’ve shared your feedback with the relevant teams, and it truly made their day. Our customers are at the heart of everything we do, and I’m so glad that came through in your experience with us. :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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