Plug In Stations Anmeldelser 1.114

Kind and helpful staff.
Work carried out to a very good standard.
System was fully explained and demonstrated.

The survey and installation went smoothly, but then I received communication from Scottish and Southern Electricity that a load test was required as a result of Plug in Stations application, even though it was a simple like for like EV charger replacement. They had also informed SSE that they did not know if it was a shared or loop circuit. I could have told them if they had asked. Plug In Stations customer services were less than helpful and just told me to call SSE. Not impressed over this issue, especially as SSE told me the equipment should not be commissioned until the load test requested by Plug In is completed! In some weeks time!

Really good from start to finish. Installer Sam was great and didn’t cut corners and put the wiring in which was most convenient for the customer. Top guy.

Very professional installation, with the neatest cable run I’ve seen . Jason had it up and running in 4 hours and there was no mess for the 12 m cable run. The Ohme home pro charger functionality was explained, along with how to use the mobile app. Pleased I chose the 8m cable as it means I can reach the port no matter which way I park. The tethered cable does not take up much space and looks neat. Better than having to keep getting a cable out of the boot and putting it back damp.
Would highly recommend the company.

Job was booked quickly and smoothly. The installation was carried out professionally by Andy, with great attention to detail. Everything was clearly explained, and the whole process was hassle-free. Very happy overall and highly recommended.

Initial contact with Andy was great but I got the impression when I had the survey video call, my questions I then had were annoying him. I nearly cancelled my order but the company has a good reputation and price.

Liam P and Jack installed the charger, Liam arrived early but I was home so no issue and then Jack took over the job. Liam was great at running through location of EV unit and although Jack was soaked through with rain he waited until I had connected the unit to the WiFi.

Very efficient and friendly service. All work was very professionally done and neat.

From 1st online entry to completion the company showed it wanted my business. Early contact with a keen pursuit of developing their sale led to a professional supply and fit at our house. We weren't a "standard" fit with more work involved. Our fitter Chris was tidy, skilled, knowledgeable and completed the job as a neat and professional looking installation. Would highly recommend the company.

Brandon arrived promptly for the installation. He was courteous, friendly and very knowledgeable. I have no hesitation in recommending Plug-in Stations if all their employees are like Brandon.

Ordering my charger was very easy. It was installed within 10 days of my order being placed. On the day of installation, Andy my technician realised that what I had ordered wasn’t going to fit where I wanted the charger to go. He had an alternative on board which met my needs perfectly and fitted that instead. He contacted the office who offered me a refund on the difference in models the same afternoon. Very, very happy. Superb customer service.

Very happy with the service from the office admin to the installers . Great communication great install

Highly Recommend !

Fixing an old charger turned into a new charger installation, which was my choice and completely ok. Booked the installation, paid for it, it is done, and it works fine. But the electric cable running from the box to the charger was not replaced with a new one(with a data cable) to match the new regulations. I have asked the sales team about it, because it was included in my quote and I paid for it, no reply. A team which was answering questions immediately before the installation never replied to my inquiry about this. Charger works perfectly, and I am happy with it, but I did not get what I was told and paid for. Such a shame.

Fabulous service - quick, efficient and professional. Installer was polite and professional, no fuss, no nonsense and really helpful. They made the whole process really easy.

Haven’t contacted this company yet I’m being bombarded with text messages and phone calls. The last rep to call me said who he was, I said I hadn’t called them and he hung up. Great service skills! Seems they pester anyone they can for sales.

I have blocked but they call from multiple mobile phone numbers.

Engineer surinder very good he explain me everything how to install ohme app and how to use it thanks

Great job by the guys that came. Extremely professional, great attention to detail and plenty of explanations of tech. And cheerful and up-beat.

Brandon arrived early and on time and introduced himself. Very pleasant and knowledgeable person to speak to. Carried out installation of electric car charger, all work neat and tidy. Highly recommend Brandon and the company thank you

First class Sam was very good took lots of time learning me and my husband how the charger works nothing stops him not even rain I would like to add all material used where top quality and thanks for a great job done

Excellent, prompt service,

The installation side was good, I explained to the fitter where the wiring was going from and to, and where the plug in box needed to be positioned.
However the explanation regarding the app and how to use the equipment was very quickly brushed over. I would suggest that this side of the installation needs to be explained better to the customer who bearing in mind could be having this type of equipment fitted for the first time (as I was) and not familiar with how the app/equipment works, which made me feel that the fitter didn't take this into consideration! and just wanted to get away onto the next job.