Maryam Fahmy was incredibly helpful in addressing my concerns. She was exceptionally quick and efficient, and she stayed with me throughout the conversation until my request was fully resolved. She tr... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First I was angry because in the last moment before payment some extra services were added to the bill without asking me. Also it took some time before the customer service responded to me, but once t... Se mere
Virksomheden har svaret
I had purchase a ticket as a gift and accidentally I put my name instead of the attendee. It was an expensive ticket and I started to panic, however, upon contacting the customer support on what app a... Se mere
Virksomheden har svaret
المكان كترتيب ممتاز والتصاميم جذابة للصغار والفعاليات معقولة لكن اتمنى ان تخصص تذاكر منفصلة بفئات لحفلات طارق العربي أو رشا رزق حيث أنني رغبت بالحضور ولكن فتح المسرح للعموم والانتظار مع أطفال في الز... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Platinumlist.net is an online event guide and innovative ticketing solutions provider that has been operating in the Gulf region for over a decade. We’ve grown to be the largest provider in the UAE, as well as servicing events in Saudi Arabia, Oman, Bahrain, Qatar and Kuwait. We provide ticketing solutions for Entertainment events, large and small, Business events, Sport events, Tourism attractions, Box Office solutions for venue ticketing, including stadiums, theatres, and cinema as well as Marketing solutions for events.
Kontaktoplysninger
Office 801, The Onyx Tower 2, Dubai, UAE, Dubai, Forenede Arabiske Emirater
- helpcenter@platinumlist.net
- platinumlist.net
4,3
Fremragende
625 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
easy & straightforward
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Quickly and efficiently
Buying the tickets was quick and easy. After making the payment, I received a confirmation of my purchase within a few minutes. I’m very pleased.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Prices is a scam
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Hello Michael
We sincerely appreciate your communication with us and your valuable feedback.
Kindly provide the event name and let us know how we can assist you with the price, please.
Appreciate your cooperation.
DELAYED REFUND AND NO UPDATES
I requested a refund due to the current situation, knowing the event would be cancelled, and they confirmed the cancellation of the concert. However, I have received no updates regarding the refund. When I followed up, I was told that a confirmation is still required to process it, and my money is being held. despite the refund already being overdue by more than 21 days. Very disappointing service.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Hello Mohamed,
We understand how frustrating it is to wait for a refund after a concert cancellation has been confirmed, especially when the process is already overdue by more than 21 days. We sincerely apologize for the disappointment and the lack of updates you have received.
Because we cannot locate an order with the current details, we need a bit more information to assist you further. Please check your email for a message from us; once you provide those details, we will be able to track your request and work toward a resolution.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Very easy to buy tickets
Very easy to buy tickets - delivered quickly and in a handy electronic format.
A couple of small suggestions - could you please put the Thames River Sightseeing schedule on the website? It would make it a bit easier to plan if we wanted to get a later return.
Also, the e-ticket shows Butler's Wharf as the pier to get the boat from, but the map on the email shows it as the Tower Millenium Pier, which is quite confusing!
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Easy to book tickets
Easy to book tickets. Email response with attachments. Various options.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Wonderful and precise responses.
Wonderful and precise responses.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Very bad experience
Very bad experience
platinumlist advertized ziad burji and mumahmed khairy on the 13th feb 20206 at the conrad dubai hotel.
We bought 3 tickets on their app got the tickets
for this concert we bought also 3 flight tickets to dubai and 3 night accomodation ,on the event show on the 13/2 we arrived to the conrad hotel dubai and was told that there is no concert - it was cancelled .
we contact the platinumlist by whatsapp of course They apologized for the inconvenience and we will refund you the money payed......i contact them 6 times
the refund is in process ...... guess what we are on the 6/3/26 ... nothing received only promisses
Beware of unreliable company
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Hello there,
We understand how incredibly disappointing this situation has been for you, especially considering the additional travel and accommodation arrangements you made to attend the event. We sincerely apologize for the lack of communication and the delay in your refund following the cancellation.
We are pleased to inform you that your order has been refunded, and the RRN (Retrieval Reference Number) has been shared with you via email. You can provide this number to your bank to help them track the transaction and ensure the funds are credited to your account.
Since we have successfully resolved this and provided the necessary tracking details, we would appreciate it if you would consider updating your review to reflect the assistance provided.
My experience with platinum list…
My experience with platinum list support was great, they have ensured maximum support in resolving all my queries with promptness
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
The checkout was so slow
The checkout was so slow I almost didn't complete it in the 15 minutes. Even the links for reviewing the checkout process were broken or confusing.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Hello Alex
We sincerely appreciate your communication with us and your valuable feedback.
Please know that we take all customer feedback with the utmost seriousness and view it as a chance to update the team with the customer's feedback for future bookings.
Regards.
My tickets to kids park were not…
My tickets to kids park were not refundable but I’ve asked to change the date and my request was satisfied.
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
It was remarkable experience
It was remarkable experience; the ambience was great, the food was good, and service was good.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Eaay-to-use app and payment options.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
So smooth and easy
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Very responsive team
Very responsive team on both platforms, WhatsApp and email. They gave me all details needed and were very friendly, Well done 👏🏻
Thank you team
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your valuable feedback! We are always delighted to assist you in any way we can.
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
Great site
Great site, I bought it quickly and received confirmation. Thanks for your help.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Platinumlist Tickets
Thank you for your feedback, much appreciated.
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