Beautifully made, stunning piece. I have purchased the same item in green so I knew this colour would not disappoint - so pleased.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
they haven't responded for 3 days to 3 emails about needing to return the item as it's too small. They require you to email them and meanwhile set a 7 day time limit.
I have recently discovered the most amazing shop ! There are three boutiques in London and I have visited them all . The sales assistants are extremely helpful and attentive especially Sonya , Alina... Se mere
I just love this brands product, absolutely perfect blend of modern, classic style. Prices are high for some items I wish there were other coat options than 100% cashmere. Otherwise I’m a huge fan!
Virksomhedsoplysninger
Skrevet af virksomheden
Blending tradition with innovation, Piazza Castello was born from the desire to create pure cashmere garments, designed for longevity while evoking style and sophistication – to create an exquisite fashion collection for those with a conscious lifestyle. The cashmere collections are designed and produced in Italy, combining 100% pure organic cashmere fibres with the latest trends, to offer contemporary and refined looks for women, men and children. The brand proudly takes care of the entire production process, from the selection of the raw materials to the realisation of the final product. As a result Piazza Castello was recently certified by the Global Organic Textile Standard (GOTS) for its production of organic cashmere. Constant research in fabric development, experimenting with different yarns and innovative production techniques combined with continuous quality checks ensures that Piazza Castello cashmere achieves the highest quality standards. By working closely with selected artisan farmers and adopting their exceptional expertise, knowledge and unquestionable skills, the noble yarns of cashmere are transformed into beautifully finished garments. Piazza Castello truly embodies Italian style, fashion and philosophy and the collections epitomise the delicate elegance, sophistication and luxury which can only be found in garments which have been produced with a genuine passion and respect for cashmere.
Kontaktoplysninger
207 King's Rd, SW3 5ED, London, Storbritannien
- 020 7351 4444
- clientsupport@piazzacastello.com
- piazzacastello.com
4,4
Fremragende
64 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stunning dresses, great customer service !
I have recently discovered the most amazing shop ! There are three boutiques in London and I have visited them all . The sales assistants are extremely helpful and attentive especially Sonya , Alina , Layla and Alyona . The clothes are fabulous especially the silk dresses !
9. juli 2025
the staff in store is patient
the staff in store is patient, warm and friendly. they helped me make my purchase
27. juni 2025
The ladies were very helpful and…
The ladies were very helpful and friendly, thanks them to find what I want
20. juni 2025
Beautiful high quality clothes and very…
Beautiful high quality clothes and very helpful staff
23. maj 2025
High quality and modern classic…
High quality and modern classic high-end models are what distinguish your company.
I used to visit Marylebone branch where the treatment is excellent and characterized by high professionalism, kindness and friendliness. Since that day, I have not gone to any other branch. I wish you all continued success.
26. maj 2025
Staff was helpful and the clothes are…
Staff was helpful and the clothes are good quality..
18. maj 2025
Vero good atención and liked te store
3. maj 2025
Poor order handling
Poor order handling, password reset email didn’t arrive for 24 hours, had to spend half an hour in the store talking to customer support online to process a return, staff in store couldn’t help, although in the end made phone call to their customer support and issued a refund.
24. april 2025
Besvarelse fra Piazza Castello
Dear Simona,
Thank you for sharing your feedback, and we sincerely apologise for the inconvenience you experienced.
Regarding the password reset, our website is powered by Shopify, and all account-related emails are handled directly through their system. While delays are rare, they can occasionally occur. If this happens again, we would be happy to assist you with a manual reset or alternative sign-in method.
As for your return, since the purchase was made online, returns are currently processed through our online returns portal rather than in-store. This is why the boutique team needed to contact Client Services to assist you. Each order includes a returns slip with full instructions and our contact details in case you wish to make a return.
We are glad to know that your refund was successfully processed and once again apologise for the inconvenience caused. We truly appreciate your patience and hope to provide you with a smoother experience next time.
Kind regards,
Client Services
Piazza Castello
Thanks
The sellers are incredibly friendly and enthusiastic, always ready to lend a helping hand! Their amazing support makes the experience truly delightful! Thanks to them I found the most elegant dress!
22. april 2025
There new manager at Marylebone is very…
There new manager at Marylebone is very professional and supportive
29. november 2024
I just love this brands product
I just love this brands product, absolutely perfect blend of modern, classic style. Prices are high for some items I wish there were other coat options than 100% cashmere. Otherwise I’m a huge fan!
29. november 2024
Staff was fantastic
8. november 2024
Lovely quality cashmere.
Lovely quality cashmere.. beautiful colours design with a modern shapes . Elegant and chic .
14. oktober 2024
Responsive to my questions
17. oktober 2024
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