Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Se mere
Virksomheden har svaret
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
Virksomheden har svaret
Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Kontaktoplysninger
Holland
- physiocheck.co.uk
4,2
God
554 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service. Just be careful of the ongoing subscription if you do not require it. I was charged, but they refunded back, which tells me they are a company of high integrity.
28. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Mark,
Thank you for your review, we really appreciate it. We're glad we found a solution together.
Cancellation was swiftly enacted.
Cancellation was swiftly enacted.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Natalie,
Thank you for your review, we really appreciate it. You can always easily cancel your subscription by sending us a message or canceling it in your profile :)
Subscription Trap
I signed up to what I thought was a one off check and unknowingly have been paying £9.99 a month for 18 months. There was never an email or notification saying that I had subscribed or indeed any reminder about what was apparently a one month trail or even anything encouraging me to use the service. The first email was today as my card has been locked so the email was asking me to pay. I have never used the service. I might have done if I knew I was paying for it.
Update: they have offered to refund one month if I remove this review! This company make money from "subscription traps" or unwanted subscriptions. A decent company will always send timely reminders and other information about subscriptions. I never even got an email telling me I had subscribed in the first place; only one that I had registered an account. This is probably illegal practice. There is a new law in Uk that will make all of the above illegal so such companies will not be able to get away with such terrible way of doing business. They need to do much better to restore for me any trust in this company than refunding me one month when they have taken about £170 from me without me knowing it.
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi,
We've contacted you personally and unfortunately weren't able to reach a resolution. We're sorry to read your review, even after we've refunded you.
I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
We've also sent you several screenshots, which are indicated during the self-checkout process.
I found this company excellent.
I liked the information from this company and they successfully diagnosed my problem. The exercises are good.
However I did not want to pay every month but they quickly replied to me and cancelled.
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Valerie,
Thank you for your review. Canceling your subscription is of course no problem and can be done at any time.
I was able to figure out what was wrong…
I was able to figure out what was wrong and stated getting help to correct the problem right away. I started feeling better within hours!
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Heather,
It's great to hear you're feeling so much better so quickly. Thank you for your review; we really appreciate it.
Thanks your response and prompt refund…
Thanks your response and prompt refund was very much appreciated. It has restored my faith in your service.
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Sylvia,
That's great to hear! Our customer service is available 7 days a week and we always respond within one day. We're glad we were able to resolve this together.
Besvarelse fra Physiocheck.co.uk
Hi Bhanodhay,
You're welcome, thank you for your review.
No hassle and easy.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Derek,
Thank you for your review.
Besvarelse fra Physiocheck.co.uk
Hi Emmanuel,
Thank you for your review, we really appreciate it!
Grateful for the clear conversation.
Grateful for the clear conversation.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Jeannie,
Thank you for your review, we really appreciate it.
I got a response within hours resolving…
I got a response within hours resolving my issue completely
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Mandy,
We're glad we found a solution together. Thank you for your review; we really appreciate it.
I did not expect any reply and even…
I did not expect any reply and even less a positive response. I greatly appreciate your quick response and I'm very thankful for this! Have a great day!
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Marta,
Thank you for your review. Our customer service is available 7 days a week, and we always respond within one day :)
Your reply and professionalism.
Your reply and professionalism.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi, thank you for your review!
Great physio programme
Great diagnose and exercises that were spot on for relieving my pain. Easy to cancel when I needed to.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Gerard, thank you for your compliments and your review. We really appreciate it.
Prompt reply.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Robin, thank you for your review.
Offers a free trial and you cancel your…
Offers a free trial and you cancel your subscription and they continue to charge you! No response from customer service. Scam.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Kristy,
We have had personal contact.
In your case, it turned out you had created two accounts, with two different email addresses. One account was canceled, but the other wasn't. You were charged for the active account. Once an account is canceled, no more payments are debited from your account.
In addition, you indicate that we are scammers because customer service is not responding. There is a 2-hour difference between your message to us and the review on Trustpilot. Our customer service is available 7 days a week, and we always respond within 1 day. This is of course quite unique.
We have also cancelled the subscription for your other account, so no further payments will be made.
Great customer service…
Website does what it's supposed to but it's just not for me. Had issues on my end cancelling my subscription. Was helped generously by the physio team. If I were in need of their services I would definitely sign up for it.
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Zvjezdan,
Thank you for your review, we really appreciate it. We're glad we found a solution together :)
Great assesment
Great assesment, reminders and recommendations. Would like the exercises to change more to keep it interesting.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi,
Thank you for your review and feedback. I'll discuss this with our team.
The promptness of your reply
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi, thank you for your review. We really appreciate it!
I didn’t realise at trial stage
I didn’t realise at trial stage, that I had unknowingly subscribed to make monthly payments. It was not my intention to do so. I am thankful for the refund. I need now to unsubscribe.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Physiocheck.co.uk
Hi Anne,
Thank you for your review. We've already been in touch personally.
We're very open and transparent about our pricing. We have a separate pricing page, and I've shown you that during the self-checkout process, we also mention that you agree to a 7-day trial period. If the subscription isn't canceled within the trial period, it will be upgraded to a monthly subscription.
I'm glad we were able to find a solution together.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.