Physiocheck.co.uk Anmeldelser 

554
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Se mere

Bedømt til 4 ud af 5 stjerner

The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm s... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Fysioterapeut

Skrevet af virksomheden

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

554 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(554)

155 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

They'll try to rinse you. Stay away if you dont want to get rinsed

You'll pay for the check and then they'll try to take your money every month. Sneaky buggers

12. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Steven, we’re sorry you feel this way. After payment for the trial period, the subscription continues monthly, which is clearly explained on our pricing page:

https://www.physiocheck.co.uk/pricing

You can cancel the subscription easily from your account at any time.

I can’t find an account in our customer database with your name. Please contact us if you have not already done so, so we can look into your situation.

Bedømt til 5 ud af 5 stjerner

Quick

Quick, Honest, Understanding and Polite--ThanksPhysiocheck

13. juni 2026
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Besvarelse fra Physiocheck.co.uk

Hi Terry,

We really appreciate your kind words. You’re very welcome :)

Bedømt til 4 ud af 5 stjerner

OK Good

OK I followed allteh way thro

4. juni 2026
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Besvarelse fra Physiocheck.co.uk

Hi Katie, Thanks, we really appreciate it :)

Bedømt til 1 ud af 5 stjerner

Beware they are scaming you into a…

Beware they are scaming you into a subscription by relying on you not seeing the fine print when you ask for a one-off diagnosis!!!

4. juni 2026
Uopfordret anmeldelse
Physiocheck.co.uk-logo

Besvarelse fra Physiocheck.co.uk

Hi George,

We’re sorry to hear that you feel this way. The subscription and pricing information is clearly shown on our pricing page, so it should never feel hidden or unclear.

https://www.physiocheck.co.uk/pricing

We have contacted you about this, but have not received a response yet. Please reply to our message so we can look into your situation and help clarify this for you.

Bedømt til 5 ud af 5 stjerner

I found the exercises very good but my…

I found the exercises very good but my shoulder pain was so intense I needed to be more sympathetic with my body!
I found the website a wee bit confusing for me as I am not particularly tech savvy. The responses I got were very positive and I would certainly rate this as a very good self help programme.

3. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Anne,

Thank you for your kind and honest review. We’re glad the exercises and responses felt helpful, and we appreciate your feedback about the website being a bit confusing. We hope your shoulder feels better soon.

Bedømt til 1 ud af 5 stjerner

Awful experience

Payed once and it’s put me into subscription which i paid for about 2 months. Gave me no definitive answer on my condition either. Waste of money absolute scammers.

2. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Jakub,

We’re sorry to hear that you feel this way. After the paid trial, the subscription continues as a monthly subscription, and this is explained on our pricing page:
https://www.physiocheck.co.uk/pricing

We tried to get in touch with you, but you did not respond to this.

Please contact us so we can look into what happened with your account:
https://www.physiocheck.co.uk/contact

Bedømt til 5 ud af 5 stjerner

Thank you for your quick response

Thank you for your quick response. I have had trouble cancelling subscriptions on other sites. I appreciate that your desire to be of help to people supersedes your desire to keep charging those who've signed up in a time of need. Good business practices!

27. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Owen,

We really appreciate your kind words and your trust in us. It’s great to hear that the cancellation process felt clear and straightforward for you :)

Bedømt til 3 ud af 5 stjerner

Great for ongoing problems

The site is well displayed, fairly easy to navigate. I believe the information given is accurate. The advice given is sound and researched. The service gives what it advertises and would be a valuable tool for those needing physical therapy advice routinely. The service actually deserves a 5 star rating for quality, however:
I was in pain and wanted an answer quickly about what it could be causing it. I was desperate to know what to do to get out of the pain, so I filled in the questionnaire and found out what might be doing it. I then subscribed as I had to do, intending to cancel within a week. I then went about getting better and didn't think of it until I got notification that I'd been charged for the following month. I don't dispute the charge, but would have appreciated a notification that it was about to come due so I could have had the opportunity to cancel. I won't be needing physical therapy advice in an ongoing, continual way.
Nothing against the service, just the billing practice.

22. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Laura,

Thank you for your thoughtful and fair review. We’re glad the quality of the check and advice was helpful, and we understand your frustration about missing the moment to cancel before the monthly renewal. Please contact us so we can look into your situation personally:

https://www.physiocheck.co.uk/contact

Bedømt til 3 ud af 5 stjerner

Convoluted and tricky to get out of.

The assessment quiz was 100 questions: nice a thorough. But you find out at the end that you need to pay to access the results. That's okay. I got the exercises but it is too painful to actually do them. So I will go see someone in person.
Once you are signed up it is tricky to cancel your subscription. Hint: you need to save the code that you get when you create the account! Then you have to email your code and year of birth to find out which organisation your subscription is through, then email them to cancel it.

18. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Rachel,

Thank you for your feedback. I’m sorry that you had problems canceling. I think this is due to a misunderstanding; the exercise environment and your Physiocheck account are two different environments. In your Physiocheck.co.uk account (where you registered), you can easily cancel your subscription yourself via the menu My account > Subscription.

And maybe it’s good to know: we mention the costs at the start of the check. It’s right above the NEXT button ;)

https://www.physiocheck.co.uk/check/start

Best regards,
Physiocheck

Bedømt til 1 ud af 5 stjerner

SUBSCRIPTION SCAM

Signed in for a £1.99 result and never knew it had been lined to a subscription. It’s really not clear in the website. 9 months later I noticed it on my statement and quickly cancelled and emailed to say there had obviously been a mistake. I didn’t log into it for 9 months got no emails confirming a subscription and they refused to provide a refund for more than £12.99 given they had taken over £100 out of my account it’s nothing. It’s obviously a scam and set up to be unclear and milk you without knowing it, had it not been they would have offered a full refund, especially as they can see over never logged in and didn’t use the service. DO NOT USE THEM

21. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi there,

We’re sorry to read that you experienced the subscription and costs as unclear. The trial and subscription are explained before payment and on our pricing page, and a confirmation email is sent after creating an account. You can also cancel the subscription at any time from within your account. Unfortunately, we can't find an account based on your name. Please contact us so we can investigate your situation carefully and help clarify what happened.

https://www.physiocheck.co.uk/pricing

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service. Great resource that can used anywhere, anytime.

22. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Chloe, Thank you for your kind words. We’re happy you’re enjoying Physiocheck :)

Bedømt til 5 ud af 5 stjerner

I appreciated a prompt

I appreciated a prompt, helpful and understanding response with a subscription issue.

20. maj 2026
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Besvarelse fra Physiocheck.co.uk

Hi Boni,

Thank you for your kind words. We’re really glad to hear that you felt helped and understood while resolving the issue :)

Bedømt til 5 ud af 5 stjerner

Thank you for your help

Thank you for your help. I didn't realise their was a subscription as I didn't create an account. But thanks for sorting this for me.

16. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Jon,

You’re very welcome, and thank you for your understanding. We’re glad we could sort this out for you quickly :)

Bedømt til 4 ud af 5 stjerner

I was put on a paid subscription in…

I was put on a paid subscription in error having just wanted to purchase an initial report, however this was rectified very quickly

8. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Chris,

Thank you for sharing this. We understand the confusion regarding the subscription and appreciate that you gave us the opportunity to resolve it quickly. We’re glad the issue was sorted out promptly and appreciate your feedback.

Bedømt til 1 ud af 5 stjerner

Beware of getting trapped unwittingly into subscription!

It is not clear that you are signing up for a subscription. I found the initial questionnaire/check that cost £1.99 unhelpful and would not have chosen to subscribe. Only discovered I had been charged when I saw the debit from my bank account. Like others have said it is not transparent and I was never sent an email or any other communication to say they were going to take further money. My understanding is that the UK law is changing imminently so that companies have to be more transparent and send reminder notifications before taking money following an introductory period. Most companies have already adopted these new practices in the interest of consumer fairness so it is a disappointing that this company has chosen not to. For information, Physiocheck have since refunded me the money for the subscription.

8. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Catherine,

Thank you for taking the time to share this detailed feedback.

I indeed see that the issue was resolved and refunded after contacting our support team.

The subscription terms and pricing information are shown on the checkout page and can also be viewed here:

https://www.physiocheck.co.uk/pricing

Bedømt til 1 ud af 5 stjerner

SCAMMERS!! BEWARE!!

You go on the site to get an assessment. 9 months later I realized the assessment that cost £2.49 that didn't even say what was wrong was costing me £12.99 a month. So they managed to get £127 out of me for NOTHING!!! This company as a scam. Don't go anywhere near them

4. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Joanna,

I’m really sorry to hear how frustrating and upsetting this experience has been for you. When you start the assessment, it begins with a low-cost trial that automatically continues into a monthly subscription after 7 days unless it’s cancelled, which is shown during checkout and on our pricing page:
https://www.physiocheck.co.uk/pricing

We understand this may have been missed. I can confirm your subscription has now been cancelled and our team has already taken steps to resolve this for you.

Bedømt til 5 ud af 5 stjerner

Great customer support folks!

Great customer support folks!! The respond and the solution for my issue was done in record time. Thank you again!

27. april 2026
Uopfordret anmeldelse
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Besvarelse fra Physiocheck.co.uk

Hi Cristi,

We really appreciate your kind words and are glad we could resolve everything so quickly for you. It’s great to hear our support made a difference. Thanks again! 😊

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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