Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Se mere
Virksomheden har svaret
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
Virksomheden har svaret
Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Kontaktoplysninger
Holland
- physiocheck.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very straightforward and courteous
Very straightforward and courteous

Besvarelse fra Physiocheck.co.uk
Very poor customer service whay i…
Very poor customer service whay i pointed out on Trustpilot that the monthly subsciption was not obvious. i am not the only one to point this fault out on their reviews...
Shameful behaviour

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I don't like that in order to get your…
I don't like that in order to get your results, which are cheap to be fair, although you have to give permission for your card to be accessed and charged at anytime. This scares me. Also, was only told that there is bruising, no mention of dislocation or breaking. Would have been nice to read that and put the mind at ease. We are travelling in a foreign country and thought this would assist. I will say though, support was quick when contacted about cancelling the forced membership. All in all, it may work for you but not for us unfortunately.

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The exercises were fine
The exercises were fine, but I was too far gone and needed soft tissue work and a cortisone shot. They very courteously refunded my money when I accidently renewed.

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Something I disliked happened
Something I disliked happened, but Physiocheck reacted absolutely respectful and handled the misunderstanding very respectfully indeed.

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I requested a refund for the subscription
I requested a refund for the subscription which I didn't realise I had authorised. It was refunded in 2 hours.

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Excellent service and associated app
Excellent service and associated app. Diagnosed my injury and gave an incredible, incremental plan of rehab exercises. I managed o heal an injury I had been struggling with for over a year before finding Physiocheck.

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I hadn't read something correctly…
I hadn't read something correctly inadvertently started a subscription I didn't require, have been contacted and offered a full refund. Prior to that the information I gained was good.

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They really listened to me and I…
They really listened to me and I appreciate their assistance.

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Unauthorised payment.
As some reviewers have also said, this company takes a monthly payment after the initial £1.99 was taken. The company claims it’s in the fine print but when I went in as a new patient I can safely say this is not the case!
I did not set up an account and I did not authorise the monthly payments. NEITHER of the two emails you sent said anything about a monthly payment.
I will be disputing this with my bank and suggest that others are wary of this company.

Besvarelse fra Physiocheck.co.uk
Overall great experience
I could not find the correct diagnosis when I went to a physical therapist where I live, after three months of going to her we still couldn't figure out the root of the problem, so the therapy was of course not successful. Using the physiocheck questionnaire I got to two diagnosis (for my ankle and for my neck/arm/shoulder) that seem to be correct simply because these exercises now really work and the intensity of the pain is greatly diminished. But that is not the only reason for 5 stars: I could not follow the program for more than a month (busy life at the end of a school year), so I asked for a reset of the exercise program and it was no problem.
I was certainly faced with more…
I was certainly faced with more questions than I would get from my doctor, and seemed to be an all round comprehensive examination.

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Insightful and clear explanations
Insightful and clear explanations

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The answer was quick and satisfactory.

Besvarelse fra Physiocheck.co.uk
Your understanding of the situation.

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I was satisfied with my experience and…
I was satisfied with my experience and cancellation was easy

Besvarelse fra Physiocheck.co.uk
I was surprised I was subscribed
I was surprised I was subscribed , but otherwise even one consultation helped a lot. Thank you .

Besvarelse fra Physiocheck.co.uk
It was brilliant
It was brilliant. Zoom is a good idea i think. Even if we kept trying to talk at the same time; I think this way to go does make sense.

Besvarelse fra Physiocheck.co.uk
EXCELLENT SERVICE
I really appreciate your fast response! Excellent customer service I will recommend you to my friends and family.

Besvarelse fra Physiocheck.co.uk
They'll try to rinse you. Stay away if you dont want to get rinsed
You'll pay for the check and then they'll try to take your money every month. Sneaky buggers

Besvarelse fra Physiocheck.co.uk
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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