Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Se mere
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Se, hvad kunderne siger
My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Se mere
Virksomheden har svaret
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Se mere
Virksomheden har svaret
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktoplysninger
40 Jomac Place, 1026, Auckland, New Zealand
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Fremragende
2 t anmeldelser
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Best service ever
OMG
I live rurally and my order was processed, shipped and delivered in less than 24 hours.
Can.t get better service than that and best price of any supplier too!!!
24. september 2026
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Kia ora Alice,
What an amazing review, thank you so much! We're thrilled that your rural delivery was so speedy and that you're loving our fantastic prices. Your kind words truly make our day, and we can't wait to see you again soon!
Warm regards,
Ngā Mihi The Petdirect Team
🐾
Excellent communications and super…
Excellent communications and super prompt payment and delivery!
17. september 2026
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Kia ora Tau,
Aroha nui for taking the time to share your wonderful feedback! We're thrilled to hear you had such a fantastic experience with our speedy delivery and clear communication. Your kind words really brighten our day, and we look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team 🐾
Besvarelse fra Petdirect
Kia ora Er,
Thank you so much for the fantastic review! We're thrilled you're impressed with our excellent range, competitive pricing, and speedy delivery. Your kind words truly mean the world to us, and we can't wait to see you again soon! 🐾
Warm regards,
The Petdirect Team
Very easy to deal with and fast…
Very easy to deal with and fast delivery.
21. september 2026
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Kia ora John,
What fantastic feedback, ngā mihi for taking the time to share your kind words! We're absolutely thrilled that your experience with us was smooth and speedy – that's exactly what we're aiming for when seeing you and your furry friends. 🐾
Warm regards,
Ngā Mihi The Petdirect Team
I purchase dog biscuits as it it easy…
I purchase dog biscuits as it it easy to purchase on line, they are cheaper than what I can purchase locally. The service is outstanding and always discounts available.
The courier is on the door step the next day with my order from previous day. The order is nicely packed.
I recommend Pet Direct.
14. september 2026
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Kia ora Janice,
What a wonderful review, thank you so much! We're thrilled to hear that our online shopping experience, competitive pricing, and speedy next-day delivery are making life easier for you and your furry friend. Your kind words about our packing and service truly warm our hearts, and we're grateful you're seeing the value in shopping with us.
Keep an eye out for those exclusive discounts and don't forget about our Autodeliver option if you'd like to save even more on your regular orders. We can't wait to see you again! 🐾
Ngā Mihi
The Petdirect Team
Awesome company
Awesome company, super fast delivery and the have a palatable guarantee on most of their dog food 😊
16. september 2026
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Kia ora Sheryl,
Thank you so much for the wonderful feedback! We're thrilled to hear you've had such a fantastic experience with our speedy delivery and that you appreciate our palatable guarantee on our dog food range. Your kind words truly make our day, and we look forward to seeing you again soon! 🐕
All the best,
Ngā Mihi
The Petdirect Team
Once you place an order within no time…
Once you place an order within no time at all it's packed and ready to be collected for delivery. I have been dealing with them so some years now. Also not charge the earth for products.
20. oktober 2025
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Kia ora Judith,
What fantastic feedback to receive! We're absolutely thrilled you've been a loyal customer for so many years and that you consistently experience speedy dispatch and great value. Your continued support means the world to us, and we can't wait to keep seeing you and your furry friends! 🐾
Ngā Mihi
The Petdirect Team
Excellent range of dog accessories and…
Excellent range of dog accessories and huge range of food choices , especially for my two older dogs , delivery is super fast and easy with auto delivery I never have to worry about running out of food or getting food for them it’s always here in time and one less thing to worry about , excellent service !!
15. september 2026
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Kia ora Clare,
Thanks so much for the wonderful review! We're delighted to hear that our extensive range has been perfect for your two senior pups and that Autodeliver is making life so much easier for you. It's brilliant knowing we're taking one thing off your plate, and we're truly grateful for your kind feedback about our speedy delivery! 🐕🐾
Ngā Mihi
The Petdirect Team
Always really helpful and fast…
Always really helpful and fast delivery. Love auto deliver
19. september 2026
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Besvarelse fra Petdirect
Kia ora Stephanie,
What wonderful feedback - we're so thrilled you're loving the speed of our delivery and that Autodeliver is making things so convenient for you! 🐾 Your support means everything to us, and we can't wait to keep seeing you and your furry friend happy.
Warm regards,
Ngā Mihi The Petdirect Team
Thanks from ShyNI & Rawe.
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don't bother. Pet Direct has been a star in terms of products at a great price, timely communication and fast delivery. Cheers!
17. september 2026
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Besvarelse fra Petdirect
Kia ora Hine!
What a wonderful review, and we're absolutely delighted that ShyNI & Rawe are thriving on their prescription diets! 🐕🐕 We're so glad we could take the stress out of finding those premium products at fair prices, and we'll keep seeing you with the same speedy service and reliable support. Ngā Mihi
The Petdirect Team
Great prices
Great prices, fast delivery and a different range of food options for my cat! I wish I found them sooner. Thanks!! 😻
19. september 2026
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Kia ora Bee,
Thank you so much for the wonderful review! We're thrilled you're enjoying our fantastic selection of cat food options and appreciate you choosing Petdirect for seeing you and your feline friend. We hope to keep impressing you with speedy deliveries and unbeatable prices for years to come! 😻
Ngā Mihi
The Petdirect Team
Excellent prices
Excellent prices, fast and efficient service and delivery. Highly recommend
15. september 2026
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Kia ora Raewyn,
What wonderful feedback to receive! We're so grateful for your kind words about our competitive pricing and speedy delivery. It's customers like you who make what we do absolutely worthwhile, and we can't wait to see you again soon. 🐾
All the best,
Ngā Mihi The Petdirect Team
Great experience
Great experience, excellent product and fast shipping thanks!
15. september 2026
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Besvarelse fra Petdirect
Kia ora Kerry,
What a wonderful review, we're so grateful for your kind words! We're thrilled that you're happy with the quality of your products and our speedy delivery. Your support means the world to us, and we can't wait to see you again soon. 🐾
All the best,
Ngā Mihi
The Petdirect Team
The products we ordered were delivered…
The products we ordered were delivered very quickly and our dogs loved them.
16. september 2026
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Kia ora Denise,
What a wonderful review, thank you so much for taking the time to share your kind feedback with us! We're thrilled that your pups gave their paws of approval to their new products and that our speedy delivery made your day even better. 🐕🐾
We'd love to see you and your furry friends again soon!
Ngā Mihi
The Petdirect Team
I love Pet Direct lots of varieties…
I love Pet Direct lots of varieties lots of specials great quality pet food fast delivery straight to my door.I do like the prices they certainly keep it competitive within the pet industry.
14. september 2026
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Kia ora Nikki 🐾
We're so grateful for your wonderful feedback! It's fantastic to hear you're loving our fantastic range and speedy delivery service. We're committed to keeping those prices competitive so you can give your furry friends the best without breaking the bank. Thanks for choosing Petdirect!
Ngā Mihi
The Petdirect Team 🐕🐈
Fantastic service harness great perfect
Fantastic service harness great perfect
15. september 2026
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Besvarelse fra Petdirect
Kia ora Shirley,
Thank you so much for the wonderful ⭐⭐⭐⭐⭐ review! We're absolutely thrilled that you're happy with both the harness and our speedy service. Your kind feedback means the world to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Quick response and Cat flea treatment delivery
Quick response and delivery
14. september 2026
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Besvarelse fra Petdirect
Kia ora Diane,
Thank you so much for the wonderful feedback. We're delighted to hear that our speedy response and rapid delivery of your cat flea treatment met your expectations. Your kind words truly make our day, and we look forward to seeing you again soon! 🐱
Warm regards,
Ngā Mihi The Petdirect Team
Easy!
Ordering was easy and the product arrived within the time suggested. Really pleased with the whole process ... and so is my dog!
1. september 2026
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Besvarelse fra Petdirect
Kia ora Alison,
We're delighted to hear that both you and your furry friend are thrilled with your experience! Thank you for the wonderful feedback - it's fantastic to know that our efficient ordering and prompt delivery made the process so seamless for you. We look forward to seeing you again soon! 🐕
Ngā Mihi
The Petdirect Team
Great shop, had what I was looking for.
They had the item I was looking for and at a good price. Very fast delivery.
10. september 2026
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Besvarelse fra Petdirect
Kia ora Joanne,
We're so grateful for your wonderful feedback! It's fantastic to hear that you found exactly what you needed at a great price and that your delivery was speedy. We're delighted we could help! 🐾
Best wishes,
Ngā Mihi The Petdirect Team
Delivery was next day
Delivery was next day. Items well packed. Rosie loves the treats. Good prices
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Doreen!
What a wonderful review, we're so pleased to hear that Rosie is loving her treats and that everything arrived in top condition! Thank you for choosing Petdirect and for seeing us as your trusted pet supply partner. We really appreciate your kind feedback. 🐾
All the best,
Ngā Mihi The Petdirect Team
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