Pet Direct online ordering is easy and they deliver so quickly. Have been buying off them for a few years now and would highly recommend. Have only had one small mistake and they promptly sent out th... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My dogs & cats benefit from this site and I find it easy to use as I am a pensioner and get to use afterpay, which helps me pay my account off in 4 separate payments. Everybody benefits. Please use... Se mere
Virksomheden har svaret
Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Se mere
Virksomheden har svaret
Once again good prices, communication ie emails on up dates on deliveries etc. I was surprised when my last order was placed on a Saturday and was dispatch the next day and arrived on my door step on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktoplysninger
40 Jomac Place, 1026, Auckland, New Zealand
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5,0
Fremragende
2 t anmeldelser
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Besvarelse fra Petdirect
Kia ora T B,
What an awesome review to receive! We're so grateful you've highlighted our fantastic range, brilliant discounts, and speedy delivery. It's wonderful to know we're seeing you well!
Best wishes,
Ngā Mihi The Petdirect Team 🐾
easy to deal with
easy to deal with, superfast delivery and great customer service experienced
10. september 2026
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Kia ora Jean,
Thank you so much for taking the time to leave such wonderful feedback! We're thrilled that you found it easy to deal with us, and we're delighted that our speedy delivery and outstanding customer service made a positive impression. We really appreciate seeing you and look forward to serving your pet's needs again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Great range of quality products
Great range of quality products, well priced. Prompt delivery. Thank you for the excellent service.
13. september 2026
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Kia ora Boo!
Kia ora for your wonderful 5-star review! We're thrilled you're loving our quality range and competitive pricing, and we really appreciate you highlighting our swift delivery. Your kind feedback makes us so happy and keeps us motivated to keep seeing you well. 🐾
Aroha nui,
Ngā Mihi The Petdirect Team
Speedy service even to rural addresses…
Speedy service even to rural addresses and competitive prices.
10. september 2026
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Kia ora Lorraine,
Thank you so much for the wonderful feedback! We're thrilled that we could deliver quickly to your rural location and that our pricing hits the mark. It's brilliant to know we're seeing you well, and we truly appreciate your support! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Easy and reliable delivery service is…
Easy and reliable delivery service is quick prices are reasonable and there are so many products to choose from
8. september 2026
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Kia ora Abi,
What a fantastic review, and we're thrilled you're finding it easy to shop with us! We love seeing customers like you enjoying our wide range of products and quick delivery service, and we're grateful you're choosing Petdirect for your pet's needs. 🐾
We look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team
Great prices
4. september 2026
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Kia ora Gary,
Kia ora for the wonderful ⭐⭐⭐⭐⭐ review! We're so glad you're happy with our pricing. We work hard to keep quality pet products affordable so whanau like yours can look after your furry friends without breaking the bank. Cheers for choosing Petdirect! 🐾
Ngā Mihi
The Petdirect Team
Besvarelse fra Petdirect
Kia ora Linda,
Thank you so much for the wonderful review! We're thrilled to hear that our speedy delivery and excellent product range impressed you. Your kind words really make our day, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi
The Petdirect Team
Absolutely awesome pricing and fast…
Absolutely awesome pricing and fast service
10. september 2026
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Kia ora Fiona,
What wonderful feedback to receive! We're thrilled you're delighted with our pricing and speedy service. We're always keen on seeing you get exactly what you need, when you need it. Aroha nui for taking the time to share your kind words with us. 🐾
Ngā Mihi
The Petdirect Team
Great range of products
Great range of products, website was clear and easy to navigate around. Descriptions of products was accurate and I found what i was looking for without any issues. Delivery was very fast. Item arrived in perfect condition.
9. september 2026
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Kia ora Michelle!
Kia ora for taking the time to leave such a wonderful review. We're thrilled you found our range impressive and that navigating our website was a breeze for you. Your kind words about our accurate product descriptions and swift delivery mean the world to us, and we're delighted your items arrived in perfect condition. 🐾
Ngā Mihi
The Petdirect Team
Great selection and pricing
Great selection and pricing, fast delivery. Quick and easy 😊
11. september 2026
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Kia ora Elly-May,
Thank you so much for the wonderful review! We're thrilled you found our selection and pricing fantastic, and that your delivery was speedy. Your kind words mean the world to us, and we can't wait to see you again soon! 🐾
Best wishes,
The Petdirect Team
Superb Service
Great product range. Superb, fast delivery! The auto delivery is fantastic. I don't have to think about when I need a new delivery as reminders are sent. Love PD ❤️
7. september 2026
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Kia ora Tracey,
What a wonderful review, thank you so much! We're thrilled that you're loving our fantastic product range and speedy delivery, and that our Autodeliver service is making life easier for you. Those reminders really do take the stress out of pet parent life! 🐾❤️
Warm regards,
Ngā Mihi The Petdirect Team
This is my second purchase from Pet…
This is my second purchase from Pet Direct, service is excellent, prices are fantastic, I will definitely be back.
3. september 2026
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Kia ora Melissa,
Thank you so much for the wonderful feedback! We're thrilled to see you back for your second purchase and absolutely delighted that you're loving both our fantastic prices and excellent service. Your loyalty means everything to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Always had amazing service at Tower…
Always had amazing service at Tower Junction and online with our orders.
9. september 2026
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Kia ora Louise!
What wonderful feedback, and we're absolutely thrilled to hear you've had such a fantastic experience with us at Tower Junction and through your online orders. We truly appreciate your loyalty and support, and it's customers like you that make what we do so meaningful. We look forward to seeing you again soon!
Ngā Mihi
The Petdirect Team 🐾
I trust pet direct to deliver food…
I trust pet direct to deliver food promptly if I’m low on supplies. I have a diabetic cat and they carry a good range of options. Clear communication and supportive customer service !
11. september 2026
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Kia ora Susie,
What a wonderful review, thank you so much! We're absolutely delighted to hear that Petdirect is your go-to for your diabetic cat's dietary needs and that our reliable delivery and caring customer service team are seeing you well. It means the world to us that we can support your precious feline's health journey.
Warm regards,
Ngā Mihi The Petdirect Team 🐱
Great products and prices
Great products and prices. Fast delivery and helpful if there is any problems.
3. august 2026
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Kia ora Megan,
Thanks so much for the wonderful feedback! We're thrilled to hear you're happy with our fantastic products, competitive pricing, and speedy delivery. Your kind words about our support team mean the world to us, and we can't wait to see you again soon. 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Great Auto Delivery!
Pet Direct auto delivery is fantastic. I have it scheduled to deliver every two weeks and my order arrives to my door on time, every time but if needbe, I can add and change easily. Its a great automation which leaves me one less thing to worry about.
10. september 2026
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Kia ora Angie,
Thank you so much for your wonderful review! We're thrilled that our Autodeliver service is making pet parenthood easier for you, and we absolutely love hearing that your orders arrive reliably every two weeks. It's fantastic that you appreciate the flexibility to adjust your deliveries whenever you need to. Your kind words mean the world to us! 🐾
Ngā Mihi
The Petdirect Team
My go to
Fabulous service, wealth of knowledge, great products
10. september 2026
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Kia ora Jan!
What a wonderful review, thank you so much! We're thrilled to hear that our knowledgeable team and fantastic range of products are hitting the mark for your pet's needs. Your support means the world to us, and we can't wait to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Hissing, spitting and other unpleasantries.
A young feral cat caused uproar in our household. My old girl, Tyche the Tonk, struggled to conceal her disdain and Pherral reacted accordingly. The answer was in a big bag of calming cat food. Who new?! Pet Direct delivered it the next day. After one meal, they were tolerating each other. Not friends yet, but certainly not enemies. Thank you Pets Direct!
1. september 2026
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Kia ora Jo-Anne,
What a wonderful outcome! We're delighted that our calming cat food helped Tyche and Pherral find their peace, and thrilled we could get it to you so quickly. Here's to harmonious households and feline friendships in the making! 🐱😸
All the best,
Ngā Mihi The Petdirect Team
Great service and product range!
I always receive such great service from Petdirect. I usually receive my order within 24 hours and they always have what I need in stock.
3. september 2026
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Besvarelse fra Petdirect
Kia ora PJ!
Thank you so much for the fantastic review! We're thrilled to hear you're consistently receiving speedy delivery and finding everything your furry friend needs in stock. Your loyalty means the world to us, and we can't wait to keep seeing you! 🐾
Best wishes,
Ngā Mihi The Petdirect Team
Great product range
Great product range, we live in rural auckland and still get very fast delivery
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Petdirect
Kia ora Erin,
Thank you so much for the wonderful review! We're thrilled to hear that you're enjoying our fantastic product range and that we're able to get your orders to you quickly, even out in rural Auckland. We really appreciate your kind words and look forward to seeing you again soon! 🐾
Best wishes,
Ngā Mihi The Petdirect Team
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