Perplex Anmeldelser 

Absolutely love the style and aesthetic of Perplex Clothing. The hoodie/shirt I ordered has that perfect heavy-weight, high-end feel you usually only get with way more expensive brands. The drop-shoulder / oversized fit is spot on. Definitely one of my new favorite brands for unique streetwear. Highly recommended!
Not only are the clothes awesome and well-made, but their customer service is top-notch. I had a quick question about sizing, and they replied almost immediately with helpful advice. The shipping was smooth, and everything arrived without issues. 5 stars well deserved!

Everything smooth, great quality, order on point - willmakr sure to get their stuff every drop

Luxury Quality Worth the Money!

Couldn’t be happier with the quality as well as customer support. I’ve ordered several times and the only case where I was in need of a refund was fully handled within 3 business days. Looking forward to new collections!

Super Qualität sehr bequeme Tracksuits sehr gute Leistung die da erbracht wird

Great experience with this shop. Professional handling from start to finish, and the team was friendly and helpful throughout.

Scammer Brand. No refund after request, customer service ghosted me until the 14 days return had passed even if i requested I wanted to return the products it came a message on the website "you need to get assisted for this return from customer service" but then got ghosted. I have sent over all of this documents to the European Consumer Centre.

Ich habe schon mal über diese Firma geschrieben.
Hier ein Update:
Was die als "high fashion" beschreiben ist billiger Chinadreck den man nicht ein mal der Altkleidersammlung antun sollte.
Wenn man diese high fashion dann retournieren will stellen die einem erst einmal tausend Steine in den Weg um dann, nach zig Mails eine Firma namens Majamo GmbH als Retoursdresse zu verraten. Dieses Unternehmen hat dann nur ein Job: Die Retoure nicht anzunehmen.
ICH RATE JEDEM DAVOR AB BEI PERPLEX IRGEND ETWAS ZU BESTELLEN

10/10 experience. Pieces are so cool and chic. I got it during summer sale. definitely worth it!!

Amazing quality!!

I've been following the brand for a while before I decided to order anything. I ordered the tracksuit and let me tell you... the hype is real! The quality is next level and they fit perfect. I instantly ordered another one!

Last week I ordered the scarf, because it was in the sale. When I got the message from the carrier that the package had arrived at the pickup point, I went to pick it up. To my surprise it wasn't there. They told me that they haven't received my package. I contacted the customer service of Perplex to ask for help. They answered within 48 hours and were very help! In the end I went to the pickup point a second time and they found it.

I would highly recommend this brand to anyone!

Very great! I have a few order from them. I don't know about other's experience but aside from a slight delay on the refund all is great. Customer support is informative and kind. but overall, I love the pieces. very much recommended.

Lieferung alles ohne Probleme. Nur wollte ich die Ware zurückschicken, da sie nicht gepasst hat. Über die Internetseite konnte ich das Retourenticket nicht erstellen. Auf Anweisung bin ich auf den Kundenservice zu. Keine Antwort… auch nach Erinnerung kam keine Antwort. Ich habe immer noch das Paket Zuhause und warte auf Hilfe.

Ordered a couple of pieces. Amazing quality and fast delivery time. Tracking and payment processing was very convenient.

Pieces are amazing. Really love the chosen fabrics

Amazing quality, great customer service, and very fair prices. The clothing feels premium, fits perfectly, and the attention to detail is impressive. Fast shipping and a smooth shopping experience overall. Highly recommended!

Die Produkte kamen leider fehlerhaft an. Auf der Kleidung befanden sich Kugelschreiberstriche, zudem war der Pullover mit Staub verschmutzt.

Für den aufgerufenen Preis war die Verpackung zudem unfassbar lieblos: staubig und in einem minderwertig wirkenden Karton.

Auch die User Experience auf der Website sowie der Retourenprozess sind unnötig kompliziert gestaltet. Die im Dropdown-Menü angebotenen Retourengründe passen teilweise überhaupt nicht, beispielsweise „Problems at checkout“, obwohl es um eine Produktretoure geht.

Die Rücksendung dauert inzwischen viel zu lange, und ich warte noch immer auf die Erstattung meines Geldes.

Für eine kleine Marke, die sich einen guten Ruf aufbauen möchte, ist das insgesamt völlig unzureichend und äußerst enttäuschend.

Dramatic customer service. They won’t help you with your return.

Spent ¥45,700 on an item on November 15th. Nothing had arrived by Dec 21st. (Order no. 10905)

After contacting support, i recieved an answer only one week later saying to wait.

It's January 18th, still no package. I've requested a refund but getting ghosted.

Pretty sure this is an outright scam. Absolutely avoid this company, they f**king stole my money.

I would advise everyone not to buy from Perplex. I ordered an expensive product a month and a half ago and only received it after two and a half weeks. The product turned out to be too small, so I tried to return it within the stated return period, and they refused to accept it. They also don't respond to emails. The only way to contact them is by email, and they don't respond to that.