Excellent service arrived quickly amd will be uding for 1st time this weekend. Lovely quality.. Only comment to be helpful, slightly bigger box for packaging would be good it was a tight fit and han... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jam making pot is great,good delivery aswell. Unfortunately the whole process is let down by customer service. Phone number just cuts off, no reply from WhatsApp or enquiry via email. Wouldn't buy aga... Se mere
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome a... Se mere
Virksomheden har svaret
I have not used my jam pan yet, but it looks good quality. I'm looking forward to trying it.
Virksomhedsoplysninger
Skrevet af virksomheden
Penguin Home® offers contemporary, quality homewares at a great price. With over 30 years of experience, our specialists source merchandise from across the world to offer the very best products, delivered directly to you. Our homewares are designed to match your style and taste, including cookware, home textiles and decor, kitchen and bathroom accessories, small furniture, bathmats, pet products and much more. Our range is refreshed continually to enhance your shopping experience with us.
Kontaktoplysninger
Manttra UK LTD Suite 11, Rauter House, Sybron Way, , TN6 3DZ, Crowborough, Storbritannien
- +44 7938777118
- customerservice@penguinhomeglobal.com
- penguinhomeglobal.com
4,2
God
151 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Required small good saucepan or milk…
Required small good saucepan or milk pan as I know them - it is good it gives you right or left hand pouring
13. oktober 2022
Besvarelse fra Penguin Home
Hi Pat Crowshaw,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Milk Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi Barbara,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan with Jam Funnel".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
The item arrived and was not as…
The item arrived and was not as described. It needed to be taken apart and refixed in order to work properly, which I managed to do. I had contacted the customer services but they weren't interested and stopped replying to my emails. Poor customer service. Had I not managed to fix the item I imagine that my only recourse would have been to sue these people because they wouldn't offer me a refund.
6. oktober 2022
Besvarelse fra Penguin Home
Hi Paulette,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Stainless Steel Maslin Jam Pan - Induction safe".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
They delivered the completely wrong…
They delivered the completely wrong order to me and then never got back to me from customer services about my return query. Very poor and I’m very disappointed-I will not use them again.
15. september 2022
Besvarelse fra Penguin Home
Dear Caroline,
Thanks for your email. We sincerely apologize for any inconvenience you may have experienced due to wrong product delivery. At Penguin Home, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
We have dropped you an email for providing further assist about the case.
Please Feel free to contact us with your queries through email or chat.
Thanks,
Penguin Home Team
product broken and no response from…
product broken and no response from customer service regarding new replacement. very disappointing
15. september 2022
Besvarelse fra Penguin Home
Dear Mike,
Thanks for your email. We sincerely apologize for any inconvenience you may have experienced due to broken product delivery. At Penguin Home, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
[Conclusion] - We have checked our records and we have already refunded you the complete amount for the order.
Please Feel free to contact us with your queries through email or chat.
Thanks,
Penguin Home Team
Besvarelse fra Penguin Home
Hi Mrs J Meakin,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Stainless Steel Maslin Jam Pan - Induction safe".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi j Mc,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Photo Frame - White Wash Finish".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Great service
Great service. Web site very user friendly and was kept informed through the whole process from purchase to delivery. Thank you
12. august 2022
Besvarelse fra Penguin Home
Hi Isobel Slaughter,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your "Stainless Steel Maslin Jam Pan - Induction safe with Jam Funnel".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!!
Best Regards,
Penguin Home team
Very good product and easy to use…
Very good product and easy to use website.
19. oktober 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.