Excellent service arrived quickly amd will be uding for 1st time this weekend. Lovely quality.. Only comment to be helpful, slightly bigger box for packaging would be good it was a tight fit and han... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jam making pot is great,good delivery aswell. Unfortunately the whole process is let down by customer service. Phone number just cuts off, no reply from WhatsApp or enquiry via email. Wouldn't buy aga... Se mere
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome a... Se mere
Virksomheden har svaret
I have not used my jam pan yet, but it looks good quality. I'm looking forward to trying it.
Virksomhedsoplysninger
Skrevet af virksomheden
Penguin Home® offers contemporary, quality homewares at a great price. With over 30 years of experience, our specialists source merchandise from across the world to offer the very best products, delivered directly to you. Our homewares are designed to match your style and taste, including cookware, home textiles and decor, kitchen and bathroom accessories, small furniture, bathmats, pet products and much more. Our range is refreshed continually to enhance your shopping experience with us.
Kontaktoplysninger
Manttra UK LTD Suite 11, Rauter House, Sybron Way, , TN6 3DZ, Crowborough, Storbritannien
- +44 7938777118
- customerservice@penguinhomeglobal.com
- penguinhomeglobal.com
4,2
God
151 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Penguin Home
Hi Julie,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Cushion Covers".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Napkin rings
Received napkin rings in perfect condition and in timescale as advertised. Item was well packaged. They are better than the online pictures and a great size also a great price. Would use PenguinHome again - Thanks :-)
14. marts 2023
Besvarelse fra Penguin Home
Hi Briane,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Napkin Rings".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi Cindi,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Cushion Covers".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Absolutely beautiful throw better than…
Absolutely beautiful throw better than the pictures
26. februar 2023
Besvarelse fra Penguin Home
Hi Carmella,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Blankets & Throws".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi Margaret,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Quality grey tea towels bought…
Searched online grey tea towels bought from penguin home half price in the sale bought two packs for price of 1 in other online shops
2. februar 2023
Besvarelse fra Penguin Home
Hi Maria,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Tea Towels".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi Julie,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Bath Mat".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Maslin pans
I bought the 5 litre pan with jam funnel, but it was smaller than I imagined so bought the 8 litre one too. Both will be useful. Good sturdy pans.
2. februar 2023
Besvarelse fra Penguin Home
Hi Susan,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pans".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi Georgina,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Beaded Placemats".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Besvarelse fra Penguin Home
Hi Lindsay,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Photo Frame".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Excellent picture frames
Excellent picture frames, quality is really good. They really stand out and make a statement.
3. januar 2023
Besvarelse fra Penguin Home
Hi Christine,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Photo Frame".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Preserving pan for induction hob
As advertised. Looks good quality. Delivered a day early. All great
5. januar 2023
Besvarelse fra Penguin Home
Hi Judith,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Gorgeous
I so love these table mats, they’ve made such a luxury look in my dining room, and very good value too !!
So a big Thankyou !!
5. januar 2023
Besvarelse fra Penguin Home
Hi June,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Beaded Placemats".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Nothing all just as expected
5. januar 2023
Besvarelse fra Penguin Home
Hi Peter,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Maslin Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Very poor service - unreliable
I ordered a product from Penguin Home on 29 November 2022. It hadn't arrived on 16 December so I emailed customer service. They replied the next day to say they would look into and get back to me. Six days later and still no news. This company is unreliable, be really careful about using them.
UPDATE THREE DAYS AFTER FIRST REVIEW: I have finally received the item and it is good.
22. december 2022
Uopfordret anmeldelse
Besvarelse fra Penguin Home
Hello John,
We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations and hope you will accept our sincerest apologies.
I understand how disappointing it can be to facing an issue with service team and not have it meet your expectations. We strive for excellence in customer service, but it’s clear we missed the mark in your case. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
That being said, if there’s anything else that I can help you with at the moment, please feel free to reach out and I would be more than happy to help. We do appreciate your business and hope to earn back your trust.
Best Regards
Penguin Home Team
Besvarelse fra Penguin Home
Hi Richard,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Sauce Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Excellent quality
Excellent quality, excellent value & not made in China. The only thing that let the company down was delivery, which took six days and considerable hassle.
4. december 2022
Besvarelse fra Penguin Home
Hi Melvin,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Milk Pan and Sauce Pan".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Beautiful beaded placemat set
Beautiful beaded placemat set. So nice that as soon as I received them, I ordered another set.
15. november 2022
Besvarelse fra Penguin Home
Hi Deborah,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Beaded Placemat".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Low experience
My experience is very bad with this product. Very much disappointing experience infact.
8. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Penguin Home
Dear Kristine,
Thanks for your email. We sincerely apologize for any inconvenience you may have experienced with the product. At Penguin Home, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.
We are unable to find your order. Please drop us an email at customerservice@penguinhomeglobal.com with the order invoice and the issue you are facing, We will surely help you with the case.
Thanks,
Penguin Home Team
Great Price and Quality
Not much to say other than it was great quality and extremely fast delivery.
I’ll certainly be ordering again.
Many thanks
14. oktober 2022
Besvarelse fra Penguin Home
Hi Nisa,
Thank you so much for your amazing review! We are so happy to hear that you are happy with the purchase of "Luggage Rack".
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Penguin Home family, we look forward to seeing you again soon!
Best Regards,
Penguin Home team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.