Do not touch Indian guys scamming! Booked flight no problem but when comes to hotel they take payment then ring back saying sorry fully booked, but why take money if you don’t no if availability. Then... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Esteban and Aiden in Customer service and Reservation Desk were the two most capable, helpful service staff I have ever dealt with in my 50 years of travel. They answered the phone quickly, val... Se mere
I recently booked a DELTAS flight from USA to a Cameroon, and a PCM agent (by name: Aaron) inflated the price and charged me an additional $265, on top of the base flight cost ($1359) which I paid. He... Se mere
Virksomheden har svaret
Tiago sent me my confirmation information when our original representative Rose was a little busy to get back to us. Rose was helpful in part of getting us a cheap flight. The rep Clay was also great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
PCM Travels had been fulfilling the travel dream of thousands of customers for more than a decade. Our success mantra has been the customer’s satisfaction which earned us special place in their memories. Our customers spread across the globe from UK, USA, Australia, India, Dubai and so on. Our dedicated team works round the clock to make sure that you have the best experience.
Kontaktoplysninger
24 Market Square,, HP11ER, Hemel Hempstead, Storbritannien
- 0203-872-5000
- customerservices@pcmtravels.co.uk
- pcmtravels.co.uk
3,2
Middel
433 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra PCM Travels
Estimado Cliente,
¡Nos alegra mucho que hayas tenido una experiencia maravillosa! Gracias por tomarte el tiempo de dejar una reseña. Realmente motiva a nuestro equipo a seguir brindando el mejor servicio. ¡Estamos ansiosos por darle la bienvenida nuevamente!
.mi pasaje salio el doble y in poco mas .Compre el sábado pasaje punta cana ida…
Compre el sábado pasaje punta cana ida iregreso. Que costaba 2 millones .muy formales y todo .pero en medio de la conversación que debía pagar unos tax.impuestos de aeropuerto impuesto por todo y el conclusión mi pasaje más económico que escogí por avianca sin equipaje ni nada me salio con ellos en 4.millones doscientos. Me ciento estafada.
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra PCM Travels
Estimado Angela,
Lamentamos las molestias ocasionadas. Por favor, envíenos más detalles a customerservices@pcmtravels.co.uk para que podamos investigar el problema y ofrecerle una solución. Le aseguramos que le brindaremos más ayuda una vez que tengamos más información sobre el problema o su experiencia.
Saludos cordiales
PCM Travels
Besvarelse fra PCM Travels
Wow, thank you for the fantastic review! It makes us so proud to know that we met your expectations. We’re grateful for your feedback and can’t wait to serve you again soon!
A bunch of lies and scams
A bunch of lies and scams. Tried overcharging me by $70 for a flight, after advertising it for 1/3 of the price. They said because it "wasn't confirmed" and that the ticket price on the actual airlines website was only for a standby ticket, which wasn't so. They called me from a number my phone automatically identified as spam. Then once on the phone, I was transferred around several times, all to people who had the exact same name (Cynthia), and then told they had to upcharge me because the flight i booked was full. I checked on the website and no, it was not. Then they wanted $70 for me to cancel it, even though they hadn't even confirmed my ticket yet. I just cancelled my card. Not paying for that kinda BS
20. februar 2025
Uopfordret anmeldelse
Besvarelse fra PCM Travels
Dear Kaimalu,
Your experience and feedback are significant to us and we apologize that our agent didn’t live up to our and most importantly, your expectations. Your request has been escalated to the higher authorities and our team will go through the details of your exchange with our agents, and take appropriate action. Would you please share more details at customerservices@thetravelmakers.co.uk for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards
PCM Travels UK
Alonso buena experiencia
19. februar 2025
Besvarelse fra PCM Travels
Estimado Cliente.
Muchas gracias por tomarse su valioso tiempo para escribirnos una reseña tan buena. Créanos, realmente lo apreciamos. Es un verdadero estímulo para nuestro personal cuando reciben una reseña tan buena y sienten que se valoran sus esfuerzos.
Atentamente,
pcmtravels.co.uk
Besvarelse fra PCM Travels
Dear Dewan.
Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.
Regards,
pcmtravels.co.uk
This company scammed me..They told me I…
This company scammed me..They told me I needed to send 125.00 to confirm a flight or else my husband would not be able to get home from Houston. I later contacted united and was told my flight was already confirmed no need to pay any extra fees.. The telephone number didn’t work so I’m asking my bank to assist…DONT GET SCAMMED LIKE I DID
13. december 2024
Uopfordret anmeldelse
Besvarelse fra PCM Travels
Dear Nicole,
We regret the inconvenience caused. Please share more details at customerservices@pcmtravels.co.uk for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards
PCM Travels UK
Alonso Moreno recibido confirmacion
12. februar 2025
Besvarelse fra PCM Travels
Estimado cliente,
Estamos felices de poder ayudarlo hoy.
Gracias por ser nuestro cliente. 😊
Saludos,
pcmtravels.es
Reseña para Thiago Sánchez
Reseña para Thiago Sánchez, muy amable y eficiente ! me ayudó con mi reserva de viaje, y finalizar el Boarding pass, y agradable.
10. februar 2025
Besvarelse fra PCM Travels
Estimado luis,
Estamos felices de poder ayudarlo hoy.
Gracias por ser nuestro cliente. 😊
Saludos,
pcmtravels.co.uk
Besvarelse fra PCM Travels
Estimado cliente.
Gracias por tus increíbles comentarios.
Nuestro agente Alonso siempre es súper cooperativo y claro.
¡Nos alegra mucho que te guste su trabajo! Le transmitiremos las amables palabras.
Saludos,
pcmtravels.co.uk
Nathan helped me with my questions
Nathan helped me with my questions. Thank you
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra PCM Travels
Dear Nelleme,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
PCM Travels UK
Thiago me dio el bordin pass
6. februar 2025
Besvarelse fra PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
PCM travel agency is fradulent and unrecommended
I recently booked a DELTAS flight from USA to a Cameroon, and a PCM agent (by name: Aaron) inflated the price and charged me an additional $265, on top of the base flight cost ($1359) which I paid. He again furthermore charged me an additional $97 on my card, and my bank keeps rejecting the authorization. This is pure fraud and dishonesty. For a flight of $1359, I am charged to pay $1801. He is even threatening to cancel my flight upfront, even after my bank keeps rejecting the remaining $97 fee he is claiming for the flight. PCM customer service needs to look into this urgently. DELTAS airline really needs to ban PCM Travel Agency as a flight agent. PCM service is shithole.
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra PCM Travels
Dear Apinjoh,
Your experience and feedback are significant to us and we apologize that our agent didn’t live up to our and most importantly, your expectations. Your request has been escalated to the higher authorities and our team will go through the details of your exchange with our agents, and take appropriate action. Would you please share more details at customerservices@pcmtravels.co.uk for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards
PCM Travels UK
Besvarelse fra PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Aonte
Aonte, has been delegent helping me to process my travel even when my credit card kept getting declined, because of some fraud easy. Thanks AONTE for all your help
21. januar 2025
Besvarelse fra PCM Travels
Dear Vilma,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
PCM Travels UK
Tiago me atendió 👍
20. januar 2025
Besvarelse fra PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Thiago me dio la información de los…
Thiago me dio la información de los vuelos con mucha amabilidad
17. januar 2025
Besvarelse fra PCM Travels
Estimado Clinte,
Nos alegra que haya tenido una excelente experiencia con nosotros y que hayamos podido ayudarlo.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Besvarelse fra PCM Travels
Dear Luis,
We are happy we could help you out.
Thanks for being our customer.
Regards
PCM Travels UK
Besvarelse fra PCM Travels
Dear Walta,
Thank you for your amazing feedback.
Our agent is always super helpful and clear.
Regards
PCM Travels UK
Besvarelse fra PCM Travels
Estimado Salome
Nos encantó leer su reseña de 5 estrellas sobre nuestro servicio. Nos alegra que haya tenido una experiencia tan positiva con nuestro representante. Le transmitiremos sus amables palabras.
Saludos
PCM Travels UK
Dette er Trustpilot
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