PCM Travels Anmeldelser 

Staff were good

Zachary he is patient and kind he helped me a lot

Diago served me. Thank you.

Both River and Sheldon were extremely professional and thorough dealing with me. I appreciated their patience and their willingness to assure that the level of customer service was top rate.

Rriver was excellent listening throughout our conversation and finding my solution to my problem. I appreciated the time and effort.

Rever helped me with good language, and patient in all the questions.

Frauds, fake address, they operate from Indian, contact number taken international service, those who face hardship knows the how they go through, I am one of it

I spoke with River at Southwest to do my pre boarding. He was very helpful and efficient.

First time contacting here and it was really helpful.
Thiago Sánchez and Damian Iglesias gave me an excellent service, quick and directly to the point.

Thank you so much.
Kind regard,

Dont recommend purchasing tickets through this agency,! Would definitely say they are scammers specially agent name emma

Do not touch Indian guys scamming! Booked flight no problem but when comes to hotel they take payment then ring back saying sorry fully booked, but why take money if you don’t no if availability. Then said try another one which you fall into the trap and proceed another extra £600 and guess what once again not available. Disputed with the bank thanks for making my holiday stressful

Thiago, fue muy buena la atención y soluciono mis dudas

An agent of PCM Travel named Cody intercepted a call from me to Costco Travel (not sure how this happened) and posed as a member of Costco. He changed an airline reservations and then told me the rest of my Costco bill needed to be paid -$10,500. Thinking I was talked to Costco and the bill was coming due, I paid it. Later, when I found out my Costco bill had not been paid, I did every thing to get the credit card transaction cancelled. Even knowing they defrauded me, PCM travel convinced VISA that services were rendered and I could not get my money back. I cannot understand why VISA would side with this group. No travel agency will earn $10,500 for a 45 minute call to change an airline reservation. I don't know if the whole agency is fraudulent but the people I delt with certainly are. Avoid at all costs.

Me estafaron con una cambio de vuelo, se hacen pasar como si formaran parte de una aerolínea en mi caso de airfrance.
Lo peor que cancelaron mi vuelo sin mi autorización.
Los demandare.

SOLICITE CAMBIO DE VUELO Y NO LO REALIZARON, REALIZANDO EL PAGO RESPECTIVO.
TIENENE NOMBRES Y APELLIDOS DE LATINOS, PERO NO LO SON POR SU ASENTO.
SE HACEN PASAR POR PARTE DE UNA AEROLINEA.
TENGAN CUIDADO.
HAY QUE DENUNCIARLOS.

Total scammers. Lied to me over the phone about what ticket price was available after the one I purchased from them was "no longer available". I had to approve a ticket $130 more expensive. 3 days later I still did not receive a ticket. I called the airline directly and they informed me that this company called them and told the airline that they are my "friend" trying to confirm a ticket for $130 less than what this PCM company charged. The airline also said that the email this company provided for the ticket was not mine but someone else's. Thank goodness the airline intervened. I still lost $95.90 to this company. Total scam, do not believe them.

PCM is completely a scam organization. Having booked and paid for an international flight, the day before the flight I called the major airline from a number in an email I had received regarding the booking. The “agent” confirmed many things about the flight, announcing there was a problem with the flight, requiring an additional $500. Long story short, i was not talking with the airline, but some sweatshop phone bank; it was bullcrap. When they processed the payment it was declined, and came through as PCM Travels. They threatened to cancel my entire reservation if I asked for a refund, turned belligerent eventually when I told them to hold the line, as I was arriving at the airport (we live very close) and would sort it out live with the agent… THEN they processed the refund, admitting they were not the airline.
Caveat emptor.

Samuel and Alonso they did it a great job.
Thanks !!

Thiago me atendió con mucha amabilidad y inspiró en mí mucha confianza