appraiser is not knowledgeable , walang alam s mga luxury items , i tried to pawn my LV bag worth 79K and i am the first owner including receipt under my name , etc . and they rejected. kesyo yung sta... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good Day ! Okay naman yung service sila kaso dapat kaliwaan hindi kukunin muna yung items tska palang papasok Yung pera .. tska Sobrang bait po talaga ni SIR NASH or MASH Im not sure sa name nya but... Se mere
Virksomheden har svaret
medyo mahirap na magtransact ngaun compared dati. before kasi magsend ng pic ng item, right there and then makikita kung pede ung items mo or not. ung process ngaun mahirap kasi tic options na lang na... Se mere
Overall good experience. Only 2 items of concern. 1. Maybe put a warning sign at the entrance regarding the strobe/flashing light. This is to forewarn clients who may have medical conditions that... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
PawnHero.ph is an online pawnshop where anyone can submit a pawn request anytime, anywhere. Unlike brick-and-mortar pawnshops, PawnHero offers lower interest rates — up to half of what traditional pawnshops in the Philippines offer! It also guarantees zero service charge and no hidden costs or penalty fees for late payment or loan renewals. PawnHero Philippines is the first online pawnshop in Southeast Asia. It launched first in the Philippines to offer lower interest rates in the country and a higher appraisal for a wider variety of items than currently accepted by traditional pawnshops; such as musical instruments, jewelry, gadgets, luxury goods and more.
Kontaktoplysninger
7th Floor, W Global Center, 30th Street corner 9th Avenue, Bonifacio Global City, Taguig City, USA
- 09176834376
- customer@pawnhero.ph
- pawnhero.ph
3,3
Middel
466 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and fast
9. oktober 2020
Professionally done!
I was surprised to discover the new platform in pawning activity.
There is no need to go out of my building to pawn my item!
The process created an assurance that my item is safe and my transaction is confidential.
6. oktober 2020
Uopfordret anmeldelse
i dont have my phone
i dont have my phone! its been a week now since i paid for my loan!
6. oktober 2020
Uopfordret anmeldelse
Customer service is very responsive
3. oktober 2020
Uopfordret anmeldelse
Disappointed with the final appraisal
Disappointed with the final appraisal. Initial appraised at 7k down to 3k. Need to review your online appraisal.
1. oktober 2020
Uopfordret anmeldelse
I recommend this PAWNHERO TO ALL MY…
I recommend this PAWNHERO TO ALL MY friends because this is my first time and very helpful if you have emergency needs thank you so much 😊
1. oktober 2020
Uopfordret anmeldelse
Very efficient service.
1. oktober 2020
Uopfordret anmeldelse
Really fast transaction
Really fast transaction, and you know your item is safe! PawnHero is the way to go
30. september 2020
Uopfordret anmeldelse
disappointed
disappointed. estimate is far from the actual value that my item was pawned. no notification that the item can not be renewed. not recommended.
27. september 2020
Uopfordret anmeldelse
Besvarelse fra PawnHero & Marketplace
Thank you for taking time to rate us. We are sorry for the experience that you had with us. For item appraisal, amount will be based on the item condition upon on-hand appraisal. Also, we advise clients that gadgets and smartphones are not renewable.
Our customers' feedback is vital to our success. We value your business with us.:)
Still looking forward to doing business with us.
Sincerely,
Jacqueline, Customer Experience Representative
Legit company and very helpful…
Legit company and very helpful especially this pandemic. I really like na napawn ko yung mga items ko without leaving my house since everything is done thru online and calls
25. september 2020
Uopfordret anmeldelse
💯legit po ang pawnhero.
💯legit po ang pawnhero..
You must try it..☺mabait pa ang mga cs nila..and they keep you updated..
25. september 2020
Uopfordret anmeldelse
Low aprissal
25. september 2020
Uopfordret anmeldelse
I was just wondering why the items were…
I was just wondering why the items were picked up at the same time but the approved item is only 1 and I called your office but it is already pass your office hour. The item was picked up at 10am and I did follow up that items and disbursement will be within the day. I need to pay something important within the day. Hope someone called me that they will only process 1 of my pawn item. Sad
24. september 2020
Uopfordret anmeldelse
Good customer experience with Jaki.
21. september 2020
Uopfordret anmeldelse
Besvarelse fra PawnHero & Marketplace
Welcome to PawnHero Family! :) Thank you so much for taking time to rate us! It always inspires us to keep up the good work while finding new is to serve our customers even better.
We secure trust and customer's great experience on every transaction. We look forward to helping you meet your quick cash needs again in the future.
Sincerely,
Jacqueline, Customer Experience Representative
Pawnhero never cease to improve their…
Pawnhero never cease to improve their standard of services even though I encountered problems with the third party online payment provider, they responded on my queries and concerns instantaneously. I know it's quite challenging given the current situations we are all facing but Pawnhero gave utmost importance to their customer in every way possible. Keep it up!
14. september 2020
Uopfordret anmeldelse
Besvarelse fra PawnHero & Marketplace
Welcome to PawnHero Family! Thank you for your feedback. We're glad to know that you were satisfied with the speed of service that we have provided. :)
With PawnHero, efficiency will help us to pave the way to assist our customers the best we can.
'Till our next transaction! :)
Sincerely,
Jacqueline, Customer Experience Representative
Besvarelse fra PawnHero & Marketplace
Dear Mack,
Welcome to PawnHero Family! Thank you for your feedback. At PawnHero, we aim to provide a quick and easy transaction with our customers and give them the best service that we are eyeing for.
'Till our next transaction! :)
Sincerely,
Jacqueline, Customer Experience Representative
Very accommodating and have a good…
Very accommodating and have a good office environment.Perhaps a nearby satellite office for residents of the north.
7. august 2020
Uopfordret anmeldelse
Boooooo pawnhero!!!!!
Boooooo pawnhero.
Lowball offers on storebought prices then you have the nerve to message an sms saying my store bought items from farfetch and 158 designers blvd scored low on authenticity test.
Who are your appraisers anyway??
This is my second time and I will never EVER transact with you lowballers again!!!! You’re a waste of time. NCash is so much better.
4. august 2020
Uopfordret anmeldelse
Besvarelse fra PawnHero & Marketplace
Hi Clarina!
Greetings! Thank you for taking the time to rate us. Your feedback and experience are important to us. We understand your frustration, regarding your rejected item which did not pass our aesthetic test. We wish to remind our clients that all items are still subject for approval. Rest assured that with regards to our appraising department we are still continuously strengthening and enhancing their appraisal skills in handling client's items.
Sincerely,
Jacqueline, Customer Experience Representative
It gives you high appraisal with low…
It gives you high appraisal with low interest and the place was very nice.
16. juli 2020
Uopfordret anmeldelse
Besvarelse fra PawnHero & Marketplace
Greetings! Thank you for taking time to rate us. We always take consideration the experience of our clients and how we can always provide the best options to get the cash at the soonest with very low interest.
Looking forward to doing business with you again.
Sincerely,
Jacqueline, Customer Experience Representative
I would like to coment on you pawnhero …
I would like to coment on you pawnhero to have a branch in rizal too....because some your customers like me is from rizal . And very far from your branch in manila .thank you
14. juli 2020
Uopfordret anmeldelse
Besvarelse fra PawnHero & Marketplace
Hi Armi,
Welcome! Unfortunately, we do not cater pickups and return around Rizal area. But we offer pickups close to the area as long as it is within Metro Manila. Your feedback and suggestions are very important to us.
'Till our next transaction!
Yours truly,
Jacqueline, Customer Experience Representative
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