appraiser is not knowledgeable , walang alam s mga luxury items , i tried to pawn my LV bag worth 79K and i am the first owner including receipt under my name , etc . and they rejected. kesyo yung sta... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
appraiser is not knowledgeable , walang alam s mga luxury items , i tried to pawn my LV bag worth 79K and i am the first owner including receipt under my name , etc . and they rejected. kesyo yung sta... Se mere
Virksomheden har svaret
Good Day ! Okay naman yung service sila kaso dapat kaliwaan hindi kukunin muna yung items tska palang papasok Yung pera .. tska Sobrang bait po talaga ni SIR NASH or MASH Im not sure sa name nya but... Se mere
Virksomheden har svaret
medyo mahirap na magtransact ngaun compared dati. before kasi magsend ng pic ng item, right there and then makikita kung pede ung items mo or not. ung process ngaun mahirap kasi tic options na lang na... Se mere
Overall good experience. Only 2 items of concern. 1. Maybe put a warning sign at the entrance regarding the strobe/flashing light. This is to forewarn clients who may have medical conditions that... Se mere
PawnHero.ph is an online pawnshop where anyone can submit a pawn request anytime, anywhere. Unlike brick-and-mortar pawnshops, PawnHero offers lower interest rates — up to half of what traditional pawnshops in the Philippines offer! It also guarantees zero service charge and no hidden costs or penalty fees for late payment or loan renewals. PawnHero Philippines is the first online pawnshop in Southeast Asia. It launched first in the Philippines to offer lower interest rates in the country and a higher appraisal for a wider variety of items than currently accepted by traditional pawnshops; such as musical instruments, jewelry, gadgets, luxury goods and more.
7th Floor, W Global Center, 30th Street corner 9th Avenue, Bonifacio Global City, Taguig City, USA
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great! Maybe try to increase the Loan for the Samsung Galaxy Tab S10+ FE it was last year released but only 10k for second hand.
Super walang kwenta dyan and waste of time lang! Don’t dare to try kasi ang baba din nila sobra mag appraise at yung appraiser nila is not really knowledgeable. Sabihin ba naman na fake items daw yung ibang dala ko. So ibig sabihin ba fake ang binebenta sa mismong LV or gucci store? Kita naman sobrang daming bad reviews. Dapat kumuha sila ng magaling mag appraise…. Nasa high end area kayo dapat magaling ang appraiser na kinukuha nyo. Yun lang talaga ang di ko matanggap yung sabihin fake daw, wow ha! Seryoso kayo? Papakahirap pa magpunta sa inyo para sa fake??! Ano yun magbabakasakali kung lulusot ganun? Magpalit na kayo ng appraiser nyo and be fair kung gusto nyo pang tumagal ang business nyo..
Everything was good and organized. They just need to work on efficiency.
Just a walk in not a regular client but the service and treatment was AAA. You get top peso for your things. I would definetly recommend pawnhero for your financial needs moneywise. All in all you can surely rely on them. Cheers and kudos to pawnhero
Terms and Conditions lack clause about returning your item after you have paid for your loan. I have already paid my loan for 6 days and they still have not returned my item. They are not even responding to numerous emails sent to them, like they are ignoring you and they don't care whether you get your item back or not. This has not been the case before, but their service now has really declined.
We were assisted with a smile, everyone was courteous- from the reception (kuya) up to processing. We had a delightful experience expecially with the spin to win.
I have been a loyal client, and this is not thr first time I pawned my items with Pawnhero. The problem is, whenever I go to your office for a walk-in transaction, it always took ONE TO TWO HOURS before everything’s taken cared off. Very time consuming. The reason I always go for a walk-in transaction is to get it done more smoothly than online, yet it’s even WORSE!
slow service
it’s like they are doing it in purpose
it should not take too long
Apologies, but the service was extremely slow and the staff seemed inattentive. I hope this can be improved moving forward.
In the first place, the Staff are so kind, polite and humble. They are actively serving their clients promptly. Good Job Pawnhero. Thank you so much for fast approving my pawn.
Your appraisal values are already low, and your interest rates are incredibly high. Yet, your final approver lacks both experience and intelligence. YOU DESERVE TO BE SHUT DOWN!
I visited your office yesterday at 6 PM, and your staff informed me that my bag couldn't be accepted due to authenticity concerns. It's ironic, as the final approver seems unable to distinguish between authentic and original items. First, the final approver according to the guy who assisted me, said, it has "MADE IN CHINA" so it's fake, it should be made in Italy. Let me tell you this,The "Made in China" label alone does not necessarily indicate a fake product. Many luxury brands have manufacturing facilities in various countries, including China, and produce high-quality, authentic items there. THAT BAG which is the luxury fashion brand, has its roots in SWITZERLAND and NOT ITALY! What's even more AMUSING is that this bag was recently redeemed from your office. When I mentioned this, then I heard the guy who initially assisted me, shouted and said, "OH LAGOT KA, GALING NA PALA ITO DITO!" and LAUGHED! that's just right after he went out from the cubicle/small room when I told him that this was accepted here recently, and I still have the ticket from your company! Then he went back and told me that it can't be accepted anymore due to the model (REALLY????), which is a nonsensical reason. Your appraiser seems both poor and misguided. Additionally, your customer service is lacking; despite multiple inquiries since Friday, emails, chats, and promised calls, there has been no response.
So disappointed!!! Provided estimate is far from the actual value that the guy I talked to advised!!! No notification that the item can not be renewed. not recommended.
The guy who assisted me even doesn’t have any idea at all on what he is doing??!!

Besvarelse fra PawnHero & Marketplace
The total experience and processing of the service is really great, friendly, reliable, and highly recommended.
First time to try how this works. But it doesn't meet my expectations just like the person who called and said that the estimated amount that's provided to me is just the initial and can be higher once the check it in their office. Fine though, at least I have the idea how they assist customer. (They will give you different pawn amount thats higher compared to the initial offer) All of a sudden they will change it to the lowest amount that you can pawn (acc to the appraiser). Im not sure why. Interest kinda high as well. Will get this item ASAP

Besvarelse fra PawnHero & Marketplace
Fast and reliable service good job and excellent.
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