I ordered a ring as a replacement wedding band. I got one with extra moonstone because I liked the glow in the images. It took about 4 weeks to get the ring which is what I expected. The craftsmanship... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a ring and it was extremely low quality. They sent a "bonus ring" which was basically a piece of cheap silver metal in ring format. I was expecting something well made and heavy like tungste... Se mere
I would not recommend this company. The company is very unresponsive. The communication is poor and now we are fighting with the credit card company to get our money back. This is a challenge given... Se mere
The customer support that I received was absolutely amazing. I love my necklace and earring set beautifully crafted and I really like the colors. I also ordered a wedding set they are absolutely beaut... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Custom hand-made rings made out of exotic materials like carbon fiber, titanium, tungsten, damascus steel, and ceramic. Many of the rings can have custom
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very blessed with customer service customer…
I am so thrilled with the customer service I got from y'all. My first ring I got had a couple of defects in it. I sent it back. They made the smaller size for me, which I love so much more than the bigger thick one. They were very helpful. Very honest and toke care of things quickly and professionally. I am very thankful and I love my ring!
Not all what I payed for
I thought when I got my mom cremation ring with how long it took I would have all the gemstones I paid for but i only got a few I asked for moon stone, Tigers eye, amber, peridot, and sapphire I got all but peridot and sapphire which are both my moms birth stone and mine
BEWARE! Social Media SCAM COMPANY
So this is SO OBVIOUSLY A SCAM COMPANY! I ordered a pendant necklace and never received an update of when it would ship or how long. I inquired and still have not gotten a response… so I sent literally 100 more emails. I work for disputes for a major credit card company and I should have known better than to order from a social media advertisement but the pendant looked beautiful. My fault. ANYWAYS, they got a week and ZERO RESPONSE. I know how disputes work for major credit card companies and I will be doing a CHARGE BACK AND DISPUTE TOMORROW ASAP. I have all the evidence they are scamming and not sending out the package based on what they advertise and they are not responding to emails. ZERO RESPONSE! This is a CLASSIC SOCIAL MEDIA SCAM COMPANY!!! I hate these scam companies so now I will do everything in my power to make sure credit card companies know about them and social media as well. They messed with the wrong guy and all they had to do was respond to an email.
Do NOT buy from them for your special day
This company is an absolute scam. I ordered a glowstone ring from them and even added extra glow to it. I had to beg them for updates about it and it took FOREVER to come in. When it finally came it looked nothing like the pictures. It's super cloudy, poor quality, and the inscription looks cheap and not well done. I had to buy a whole new ring for my fiance because even he was really disappointed in how it looked. I couldn't even surprise him with it on the wedding day because it was a piece of trash. Thank gawd for Etsy who shipped me a beautiful ring pronto.
Excellent craftsmanship and customization options
The myriad choices of materials and designs are outstanding, and they were happy to customize our glowstone/cremation rings to accommodate all our requests. The workmanship and finished products are beautiful.
My only critiques are a) it would be nice if there was a customer service phone # to resolve questions more quickly (vs. multiple emails over a period of days), and b) the quantity of some of the premium "fill" materials (like amethyst, amber, opal) in the custom glowstone rings is less than we expected. The quality is great, but there are fewer pieces of the colorful stones.
Still, the end results for all 4 of the cremation ash rings we ordered are stunning and everyone who sees them loves the appearance and the meaningful tribute they represent.
Horrible
If you're thinking about buying a ring,don't do the mystery ring. I made that mistake and got the most horrible ring they had. I wish I had read the reviews and glad I didn't buy the amount of rings I wantef.
The personalized experience was the…
The personalized experience was the best part of buying our rings. As we were ordering our rings we got concierge service by way of text messages. After we ordered I had a question and it was quickly answered by email within 48 hours.
The entire process from beginning to end was 2 months. It was totally worth the wait!
Making Jewelry is Complicated. Let's Go Shopping!
The ordering experience needed a little explaining, but that happened! We got all the help we needed and we LOVE our new rings. We're planning to get new ones for each anniversary going forward!
Very disappointed
The information for informing buyers is so bad. Nowhere do you get the info on how long it takes to make, as soon as you find out you suddenly hear that it could take a few months/weeks while nowhere was mentioned.
The track and trace is not sent by email, so I almost missed the package the first time - This was in March .
When it went back to be repaired bigger, the communication was not so smooth, I asked a question and didn't get an answer back even though I sent it back to another country for the first time, so I wanted to make sure.
Once I got there no communication or update on status. On May 19 I sent an email asking how and what. Suddenly I was told that something went wrong (which can always happen) and that it could take 1/2 week and I was informed with the track and trace.
But this later turned out to be very crazy since the package had already arrived in my country on May 6 without having this info again so they could have given me the track and trace much earlier.
Once received on 27 May dol happy of course, but to my surprise I saw a difference between the ring I first received. Glow ring without the glow... While having paid exstra for that. Damage in the ring itself while they should not be there. And the crystals also seem to be less, one seems to be missing or barely there. If it was redone, it looks like it was done very sloppy and in a hurry.
I am very disappointed and fed up with this as it cost a lot of money and was a birthday present from my boyfriend.
This company is very deceitful when it…
This company is very deceitful when it comes to promos. They tell you buy one ring and one ring free then you get a $10 pendent. The day I got the package in the mall the changed there promo to buy one get 2 they said since my order already processed they would not honor it. VERY SHADY this is why they have a F BBB rating.
I’d give zero stars if I could
I’d give zero stars if I could. Like all the other negative reviews, bought a ring expecting a 6-8 week turnaround around for an engagement, instead, after 3 months of back and forth emails, lots of frustration, and poor communication, I finally decided to get a replacement ring and told them to cancel the ring altogether. Surprise! Of course they said they couldn’t because ALL OF A SUDDEN they were SO busy on my ring (not!!!!). After a few more angry emails I realized they had no intention of giving my money back so I had my bank dispute the transaction and get my money back, they’ve also blacklisted this guy so that any transactions from his store will promptly be flagged as fraudulent/suspicious! STAY AWAY, YOU HAVE BEEN WARNED. Also I’m 100% positive they are buying fake reviews and trying to cover real ones, they’ve should be in jail.
Highly recommend and impressed with the quality.
I have been wearing this ring for 2 months and I couldn't be happier. I am an Engineer and purchased the Hexagon Star Dust™ Ring to try and combat scratching and distortion during use. I can confirm that this ring is amazing. During night even without intense light the ring comes alive and glows beautifully. Very high quality and highly recommend!
Cool rings. Garbage service.
It took 5 weeks to get my order. One of the rings is too small and I wrote to them and asked if it could be resized by 1/2. They asked for clarification as to which ring and I sent back the information. That was the last I heard. No response.
Great Rings
The range and colours of their rings gave me such a choice that I ended up purchasing many more rings than I first thought I could afford.
Great service and excellent quality.
Great service and excellent quality.
Just as described and responsive
I purchased a glowstone ring for my wedding that occurred in March. I had ordered it in January, and I was becoming increasingly anxious as the end of February was approaching. I emailed the team, and they reassured me that I would get my ring before that date since they make their rings within a certain timeframe. They kept true to their word, and I received my ring the week before the event. It was just as described. It glows beautifully and brilliantly.
I ordered a ring in December of…
I ordered a ring in December of 2023...still haven't received it. It is marked as partially filled. I have contacted their customer support via voice 2x in the last 60 days ( their number rarely works) to resolve it. They told me there was some "oops" got the info they needed said they fixed it...and...I still don't not have it. I paid for this back in 2023...I was going to order a wedding band but since I can't get through to them or even recieve a ring I paid for backbone 2023...I am starting to think they are a complete scam.
They sent the wrong style ring
They sent the wrong style ring! And the “equal value” mystery gift is still a mystery as to how is worth even close to what the ring is. It’s not. A pendant that looks like a gray piece of rock isn’t equal value. I guess they think we are stupid.
If they do the right thing and either refund me or get me the correct ring I’ll change this review, but the way it stands, I’m not a happy camper or customer and I will be putting in a dispute with affirm.
Glowstone Does Not Glow
I ordered a custom tungsten glow ring with black marble and blue opal. Sprung for the extra glow stone too. I was offered a free second ring so I got my wife a white opal glow stone stackable ring. Unfortunately, the rings do not properly glow, and the advertised glow was the main reason I bought them. I reached out for a refund and despite being told I’d be responded to in 48-72 hours, I have heard nothing since that time expired. Based upon reviews I am reading here, I am concerned.
That said, the materials seem solid and the looks (non-glowing) are noteworthy. I wish the blue opal was bluer (lots of green in it), but I guess that’s the risk you run with any opals.
I'd been looking for something new and…
I'd been looking for something new and different when i came to a ring to wear.
When I saw PAD's website, I found what I was looking for immediately. Two rings later, I couldn't be happier. Everyday, I get compliments on them
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