I had a problem with connections and couldn’t get any help so I ended up going to Home Depot and getting a diff connection. I don’t like leaving bad reviews but their lack of response left no other ch... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great flexible solution to awkward closet spaces. It’s nice they have ready made configurations but I needed the DIY option. Very easy to design and put together yourself since they give you all the... Se mere
The product is great quality, very well built, and very sturdy. I would just recommend that the instructions more thoroughly explained on how to assemble it.
I had to cancel my order because I was not made aware that the majority of the items were not in stock. I only found out after I contacted you for tracking information.
Virksomhedsoplysninger
Skrevet af virksomheden
Industrial Design I urban Interior I unique& individual Our Industrial clothes rail for your home ✔️ clothes rails & industrial furniture in various sizes ✔️ Check it out -> www.pamo-design.com
Kontaktoplysninger
Tyskland
- pamo-design.com
3,5
Middel
460 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful!
Im a seamstress and chose this based on the fact it will hold up to 750 lbs and wedding dresses can be heavy
It is a beautiful design and went up fairly easily. My only criticism is that they sent black screws for the gold rods. I switched them out for brass and it looks so much better.
5. januar 2026
About half of the metal bars were not…
About half of the metal bars were not level when all set up. It’s less noticeable with clothes on it. Still looks good. Hope it holds up!
5. januar 2026
Easy to put together and came very fast
2. januar 2026
Disappointing
Sent multiple emails with no response.
Bought multiple products, with 3 full kits. 2 kits were great but the 3rd was horrible. Threads were messed up and wouldn't tighten into flanges. Couplings were different than first two sets so they didn't match.
The flanges didn't all match either (some had holes and some didn't).
31. december 2025
Besvarelse fra pamo. design
Hi Jeff,
Thank you for your feedback and for letting us know about your experience. We’re very sorry for the issues you encountered with your third kit.
In the meantime, we have already responded to your inquiry. If you’d like, we can also send you the flanges from the previous batch so that everything matches and you get a uniform look – we’ve just sent you another email regarding this.
If you still have any questions or need further assistance, please don’t hesitate to reach out to us anytime. We’re here to help!
Thank you for your patience and understanding.
Best regards,
The Pamo-Design Team
Rust, dents, and no communication from customer service
I received my parts around the beginning of December. Started building it and realized that a good portion of the closet was covered in dents and some had already extensively rusted. I contacted customer service to get replacement parts, but the first response I received was asking me to follow up if I still needed help with my request which wasn't even fulfilled. Followed up twice at this point, and seems like I'm not getting a response at this point.
Follow Up: They sent me a replacement part and faced the same issue with rust inside the pipes. Ended up having to pay for shipping to return them, which ended up resulting in losing out around $100, which is half the price of what was purchased.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra pamo. design
Hi,
Thank you for your feedback and for bringing this to our attention. We’re very sorry for the delay in response – due to the holidays, we received a high volume of requests, but of course this is no excuse for the delay.
It should never happen that parts arrive rusted or dented, and this certainly does not meet our quality standards. Unfortunately, since the review was submitted anonymously, we’re unable to match your issue to an order.
If your concern has still not been resolved, please feel free to reach out to us directly at support@pamo-design.de
so we can assist you further and make things right.
Thank you very much for your patience and understanding.
Best regards,
The Pamo-Design Team
The material looks strong
The material looks strong, and it's easy to assemble. On the other hand, when it's done, it doesn't really stay still, and it can move or shake if I touch it.
30. december 2025
We are very pleased with the quality of…
We are very pleased with the quality of the racks. They look very nice in my new bridal store.
29. december 2025
DO NOT BUY! THEY SENT WRONG ITEM & GHOSTED ME!
Absolute nightmare. I ordered the Black Clothes Hangers and they sent me a Wall Rack instead, which I literally cannot use. Mistakes happen, but I reached out to customer service immediately and have received ZERO replies.
They took my money, sent the wrong product, and are now ignoring me. Customer service is nonexistent. DO NOT BUY FROM THIS COMPANY.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra pamo. design
Hi,
We’re very sorry for the mistake and for the delayed response – this should never happen. After the holidays, we experienced a high volume of inquiries, which caused the delay in getting back to you, and we sincerely apologize for that.
We have replied to your message and are ready to assist you further. If there’s anything else you need or if the issue isn’t fully resolved, please don’t hesitate to reach out – we’re here to help.
Thank you for your patience and understanding.
Best regards,
The Pamo-Design Team
We haven’t received our order still
We haven’t received our order still. We have recyead out for refund and not body has reached back to us
17. december 2025
Besvarelse fra pamo. design
Hi Victoria,
We’re very sorry for the delay and any frustration this has caused. We’ve already replied to your email regarding your order, but to be safe, we’ve just sent it again to make sure it reaches you.
If you still have any questions or need further assistance, please don’t hesitate to reach out – we’re happy to help and make sure everything gets sorted.
Thank you for your patience and understanding.
Best regards,
The Pamo-Design Team
I’m still waiting to hear back about…
I’m still waiting to hear back about getting a replacement. No one’s gotten back to my email yet.
3. december 2025
Besvarelse fra pamo. design
Hi Myles,
Thanks for reaching out! We completely understand your concern and apologize for any delay in communication. We’ve already replied to your email and are currently waiting for your response regarding the replacement shipment.
Just to be safe, we’ve sent our message again to make sure it reaches you. Once we hear back from you, we’ll make sure everything gets sorted quickly.
Thank you so much for your patience – we really appreciate it!
Warm regards,
The Pamo-Design Team
High quality and easy to assemble
25. november 2025
This is a gift for Chrismast...
This is a gift for Chrismast.... so I have not opened the box yet. The only think i can say right now is that I was impressed how fast it was delivered.
2. december 2025
Besvarelse fra pamo. design
Thank you for taking the time to share your feedback – we’re sorry to hear that the product didn’t meet your expectations.
Our racks are generally very stable and should not wobble when assembled correctly. So far, we haven’t received a direct message from you, which means we haven’t had the chance to look into your specific setup yet. In many cases, small details during assembly (such as tightening the connections evenly or aligning the rack correctly) can make a big difference to overall stability.
Please feel free to reach out to us directly – we’d be more than happy to check this with you and help make sure your rack stands as solidly as intended.
Best regards
your pamo. Team
Our order arrived incomplete
Our order arrived incomplete. And when you sent the missing items, you sent the wrong ones. This is the worst service ever.
17. november 2025
Besvarelse fra pamo. design
Thank you for sharing your feedback. I’m really sorry to hear that this was your experience. I completely understand how frustrating it is when parts seem to be missing and things take longer than expected.
I’ve double-checked your case to make sure we can get this sorted for you. We sent exactly the parts that were marked as missing in the manual you shared with us. When you let us know that these weren’t the correct ones, we reached out again to clarify which pieces you actually needed. But we unfortunately never received a reply. Without that information, we can't figure out a solution.
If you could let me know which parts you’re still missing, I’ll be more than happy to get the correct replacements sent out to you right away. We’re here to help and will make sure this gets resolved for you.
Warm regards,
your pamo team
Besvarelse fra pamo. design
Thank you for taking the time to leave your feedback. I’m really sorry to hear that your order hasn’t reached you yet — I know how frustrating that must feel.
We’re already in contact with you and are actively supporting you with the courier so we can get this sorted for you as quickly as possible. We’re absolutely here to help until everything is resolved.
If there’s anything else you need in the meantime, just let us know — we’re happy to support you.
Warmly,
your pamo. team
I was sent the wrong rack to and no one…
I was sent the wrong rack to and no one could get back to me about it.
21. november 2025
Besvarelse fra pamo. design
Thanks so much for sharing your feedback — I’m really sorry to hear that you received the wrong rack, that’s definitely not the experience we want you to have.
We actually replied to your message a little while ago and just resent our email to make sure it reaches you this time. We’d really love to sort this out together with you as quickly as possible, so please check your inbox whenever you get the chance.
If you can’t find our message, just let us know — we’re here for you and happy to help until everything is resolved.
Warmly,
your pamo. team
I received no pieces to assemble only…
I received no pieces to assemble only the bars for the clothing rack. Very slow getting back to me for support having to wait over a week to assemble since receiving my item. Won’t be ordering again.
20. november 2025
Besvarelse fra pamo. design
Thank you for taking the time to share your feedback. I’m really sorry that the assembly took longer for you than expected.
When we first received your message, we still needed to clarify which exact parts were missing, as this wasn’t fully clear in the initial note. Once we had the details from you, we sent the replacement parts out right away. From our side, everything should now be resolved, and we hope you’re able to enjoy your rack as intended.
If there’s anything else you need or if something still isn’t right, just let us know — we’re always happy to help.
Warmly,
your pamo. team
easy to put together, good quality
the orders have been delivered on time..high quality.
10. november 2025
Very basic assembly
Very basic assembly. Parts are from Germany, so don't match 16" wall spacing.
10. november 2025
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