Great products, great prices, super fast delivery, and very responsive support with queries. Thank you very much.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great two man canoe. Just as described and seems really good quality. Not too heavy and easy to blow up and deflate. Great customer services too and super speedy delivery.
Things don't always go to plan, this is when you really find out just how good your supplier is. Having 2 x paddles delivered discovered one set had fault. Having reported the issue PO, they were ve... Se mere
A very satisfied customer from Denmark Absolutely fantastic service. Both before and after purchase. It didn't take many days from the order until the product was delivered. Everything went... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We specialise in selling premium paddle sports equipment within the UK and the EU.
Kontaktoplysninger
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, Storbritannien
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4,8
Fremragende
218 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good customer service and communication
Fast response to email after making an error with my order which was quickly resolved.
The delivery was fast and well packed.
Top service *****
26. august 2023
Competitively priced and speedy delivery
I bought a press fit fin for my Aquaglide IK along with a new paddle and both were received very quickly and well packaged. Updates were good on the order process, so overall a very positive experience
24. august 2023
Aquaglide Cirrus Ultralight 110
Excellent, speedy delivery of kayak. Tracking was easy to follow and accurate. The kayak is superb. Everything it claims to be. Very light in weight and stable. Rapid inflation and deflation. No need for an electric pump. Smooth and speedy on the water. Very happy with my purchase.
16. august 2023
Site sérieux et réactif
10. august 2023
Gopro ball joint attachment
Gopro ball joint attachment, not many places stock it and all others significantly more expensive. Communication good, rapid posting and it's spot on for quality.
17. august 2023
Good service
Easy to order on website. Swift delivery. Product is as was advertised and was well-packaged. Looking forward to using the kayak!
7. august 2023
RELIABILITY OF THE PADDLEOUTLET WEBSITE
Purchase of a Blakfoot 130 Angler kayak and additional seat, the experience with paddle outlet is excellent, serious merchant site, Material, available for EU, attractive price, perfect customer service, availability, speed of response, quality of information, only complaint to formulate, the carrier, who was unable to give reliable information on the delivery of the packages.
3. august 2023
Excellent service ordered an came…
Excellent service ordered an came litterly in 2 days very good packaging and executed products
6. august 2023
Scott dealt with my enquiry in a fast…
Scott dealt with my enquiry in a fast professional way.
I would highly recommend using paddle outlet.
5. august 2023
Good price, product and excellent customer service
No quibble replacement for damaged item received (looked like delivery issue) with both fast delivery and redelivery
3. august 2023
this is professional
I ordered a Cirrus 110 from Paddle Outlet, in the middle of the high season. In response to a query about shipping costs, Scott from customer service responded in a friendly, quick and clear manner with a sensible change to the shipping terms. Due to the high volume of business, delivery was delayed. In the end, Paddle Outlet even delivered by express. The goods arrived to me undamaged and in top condition as far as I can tell.
I have never had to deal with a more customer-friendly retailer. Thank you very much.
25. juli 2023
Excellent service
Excellent service, picked and delivered very quickly, the life jackets fit my boys perfectly and were just as described
23. juli 2023
Speedy service but not easy to contact
I ordered a SUP paddle online but they have sent me the wrong (cheaper) one. Delivery was prompt and I appreciate anyone can make a mistake but the issue is that I have been unable to contact anyone. No reply to emails and no-one answers the phones - calls just ring out. As an update I have now had a satisfactory email response on the matter and have increased my rating accordingly. Once the team responded to my issue they have been very helpful.
25. juli 2023
Uopfordret anmeldelse
Besvarelse fra Paddle Outlet
Hello Mr Lane, we would like to share for all customers reading this we have replied within 24 hours and kindly request the review is amended.
We understand every customers issue is urgent, but we make sure to reply within 24 hours offering a range of solutions of which we hope 1x is suitable.
Mistakes happen in warehouses, and we have worked quickly to act to help you.
It is mid-summer and the phones are super busy, sorry to have missed any calls.
We hope future customers can accept 24 hours as a minimum speed for response, we will always aim for better.
We are continuing to communicate with Mr Lane and are absolutely contactable.
Hopefully the review can be amended to reflect the facts of the case. Thanks
J’ai acheté un kayak sur ce site
J’ai acheté un kayak sur ce site, livraison rapide, parfait 👍
10. juli 2023
Really helpful team
Really helpful team. Especially as I’d made a mistake on the initial order. But they were swift to correct my error without any fuss. And prompt delivery too.
Many thanks again
Bobbie
14. juli 2023
This store was awesome and was able to…
This store was awesome and was able to provide me with the major part I needed or my kayak was toast!
5. juli 2023
Yak Attack BlackPack .. Many Thanks
It’s the second Yak Attack product I’ve bought from Paddle Outlet .. BlackPack Kayak Crate 16 x 16 absolutely perfect for the back of a Hobie Pro Angler, takes just over an hour to build. Service from Paddle Outlet really good from order to shipping super quick ! ThankYou
2. juli 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.