Great products, great prices, super fast delivery, and very responsive support with queries. Thank you very much.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great two man canoe. Just as described and seems really good quality. Not too heavy and easy to blow up and deflate. Great customer services too and super speedy delivery.
Things don't always go to plan, this is when you really find out just how good your supplier is. Having 2 x paddles delivered discovered one set had fault. Having reported the issue PO, they were ve... Se mere
A very satisfied customer from Denmark Absolutely fantastic service. Both before and after purchase. It didn't take many days from the order until the product was delivered. Everything went... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We specialise in selling premium paddle sports equipment within the UK and the EU.
Kontaktoplysninger
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, Storbritannien
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4,8
Fremragende
218 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product
Very quick delivery took less then 48 hrs .Great product easy to pump up and felt very safe in the sea . Great price aswell.
24. juni 2024
Shipped to the US
I am in the US. The kayak I wanted was no longer available over here I purchased from paddle outlet and couldn’t be more pleased with the help they provided while my kayak was stuck in customs (Fed Ex issues). Getting the kayak to the US was quick, without the delay in customs, I would have had the kayak in the 5 days they stated it would take. Paddle outlet was fast to answer any emails and inquiry’s. Great company to work with.
14. juni 2024
Besvarelse fra Paddle Outlet
Happy to be of assistance and pleased we could get everything sorted out for you.
Would recommend this company
I was afraid to order from a company in a different country. But glad I did. Just got the kayak chair I ordered. Came in faster than the kayak, lol. I was also informed every step of the way on the location of package. Thanks 👍👍
2. juli 2024
Besvarelse fra Paddle Outlet
We pride ourselves on being able to ship to many different countries outside of the UK. Pleased you were happy with the service
Good overall experience
Good service, fast responses to emails and trouble-free delivery to germany. THANKS
19. juni 2024
Paddle Outlet made a mess...
I ordered a seat for a kayak fully aware that I will have to pay import customs. As usual, I put in my working address for shipping, and personal address for payment. Unfortunatelly, Paddle Outlet made a mess of that, so DHL charged import customs to my company! That made a hole lot of problems for the company. Finally, we managed to transfer that bill to me, but in the procces expenses literally doubled. I grossely overpaid that seat thanks to this store. Never again...
10. juni 2024
Besvarelse fra Paddle Outlet
Hi Tihomir,
We at Paddle Outlet feel that this is a harsh review of our services.
Shipping to Europe is much more complicated than it used to be and we are proud of the level of service we provide our European customers.
That said, the Billing Address on an order is most often used for payment verification to prevent fraudulent orders. The Shipping Address is used to arrange delivery of the items. In future it may be worth contacting the retailer at the time in order to make sure something like you've experienced doesn't happen again.
It is however worth noting, that we do not have any control over Importation Taxes, we used the Delivery Address as given to us and apparently the courier has charged you incorrectly. However we cannot confirm this is the case as at no point in the process did you contact us to see if we could help at all.
At Paddle Outlet we have strong working relationships with the couriers we use and it is possible that we may have been of some assistance. Which is why I do not believe a 1* review is a reflection of our business or services, we have shipped a great product, as ordered when requested and the courier has charged you based on the Delivery Address provided, you have decided that this is our fault and yet not given us a opportunity to assist you.
As such we would appreciate it if you would consider amending your review?
Regards
Conor
Conor
Conor, an interested, knowledgeable and very helpful contact was able to provide the solution for my problem (a new kayak bladder) which was despatched and delivered within 24 hrs.
Impressive.
Regards
Nigel
12. juni 2024
Besvarelse fra Paddle Outlet
Hi Nigel, thank you for the positive feedback, pleased I could be of assistance. Conor
Nice store
I liked - interesting and wide assortment for Yakattack.
And prices were fine too.
I had some questions and response were received fast and it was quite personal.
Additionally - store is making good promotions which made me place a final order. Recommended store.
30. maj 2024
Besvarelse fra Paddle Outlet
Pleased you're happy with our service
A problem occurred with the inflatable…
A problem occurred with the inflatable kayak I purchased, Paddle Outlet sent a replacement cover within 2 days. Amazing service. Thanks.
30. maj 2024
Great service,quick delivery
Great service,quick delivery. Happy customer-sup pump working great!!!👍
11. maj 2024
Good Shipping from EU Warehouse
1. maj 2024
Besvarelse fra Paddle Outlet
Good to hear that you're happy with your products
They gave me a refund for an item that…
They gave me a refund for an item that was defective and they could not replace it. It was done promptly.
23. april 2024
Besvarelse fra Paddle Outlet
Sorry that you had a issue with your item on this correct, I'm pleased you were still happy with the service you received
Ordered blackfoot angler 130
Ordered the blackfoot angler 130 and it was shipped to the Netherlands quite rapidly and without issues. There was a YakAttack fishing crate freebie offer on, but unfortunately it wasn’t available outside the Uk, but they gave me a 5% discount on the kayak instead.
1. maj 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.