Ordered half size too big. Returns process was superb and correct size delivered within 4 days. Ive been kept in the loop about refund.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shorts arrived with a small hole in the back and unfortunately there was no more stock but Thomas and David went above and beyond and reached out to bandit directly to source a replacement pair. They... Se mere
Virksomheden har svaret
I recently had an issue with a pair of shorts I bought online from Out and Back, just weeks before an A race. From the moment I reached out, the team was absolutely incredible. Their communication w... Se mere
Virksomheden har svaret
I purchased a new pair of Salomon trail trainers that were a great price compared to many of the online retailers. There was a minor issue regarding wrong size of my order, however it was dealt with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A multi-brand retail hub for all things outdoor-active in Aberdeen, Scotland. Our curated footwear and apparel selection bridges the gap between an outdoor-active lifestyle and fashion-conscious outdoor lovers. These people seek functional and stylish activewear that can seamlessly transition from their workouts to their daily lives. Proudly independent and founded by the dedicated and passionate partnership of David Taylor and Thomas Lindie, Out & Back is not just a store; it's a physical space where customers can interact with products, engage with like-minded individuals, partake in regular group activities, and participate in workshops and events.
Kontaktoplysninger
45 The Green, AB11 6NY, Aberdeen, Storbritannien
- 01224919381
- info@outandbackstore.com
- outandbackstore.com
4,7
Fremragende
81 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Go to store for Outdoor Activewear
Very good experience receiving new Norda running trainers from Out & Back Store. Well packaged & timely delivery.
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra Out & Back Store
Thank you very much, we appreciate the support greatly!
Excellent Service
Got some Salomon Aero Glide 3’s, as I have been a massive fan of the triumph 20, and these are almost the same ride.
Ordered on Monday and they were here by Wednesday. Spot on!
26. juni 2025
Besvarelse fra Out & Back Store
Thank you very much for the support, we hope to see you again soon!
Outstanding Service
I recently had an issue with a pair of shorts I bought online from Out and Back, just weeks before an A race. From the moment I reached out, the team was absolutely incredible. Their communication was prompt, clear, and genuinely caring. I felt like they truly understood how important it was for me to be race-ready.
They went above and beyond to resolve the issue quickly and professionally, showing a level of dedication and customer care that honestly exceeded all expectations. It's rare to find businesses that treat customers with this much respect, urgency, and kindness.
Thanks to their help, I was fully sorted in time. Couldn’t recommend them more — fantastic products backed by even better people.
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Out & Back Store
Hi Arame, thank you so very much for your kind words. We're really glad we could help out! Hope to see you again soon.
Besvarelse fra Out & Back Store
Hope to see you again soon Polly, thanks for the support!
The stripped back store layout
The stripped back store layout, the welcoming, courteous and knowledgeable staff, and the quality and choice of product. I highly recommend Out and Back.
27. marts 2025
Besvarelse fra Out & Back Store
Thank you very much for the support!
Besvarelse fra Out & Back Store
Thanks for the support Chris!
Great price and even better service and…
Great price and even better service and communication from the store. Thank you
28. april 2025
Besvarelse fra Out & Back Store
Thanks very much for the support!
Besvarelse fra Out & Back Store
Thanks very much for the support Simon!
Besvarelse fra Out & Back Store
Thanks very much for the support!
First time using Out & Back but it…
First time using Out & Back but it won't be the last. Great prices and really fast delivery followed by excellent customer service.
26. marts 2025
Besvarelse fra Out & Back Store
Thanks very much for the support and the kind feedback Simon, hope to see you again soon!
Besvarelse fra Out & Back Store
Thank you for the kind words Caleb!
Received very good guidance on choosing…
Received very good guidance on choosing type of footwear suitable for my needs. Assistant was helpful & pleasant making my visit to Out & Back a very enjoyable experience.
29. marts 2025
Besvarelse fra Out & Back Store
Thank you for the kind words Arlene, hope to see you again soon.
Besvarelse fra Out & Back Store
Thank you very much Magnus, appreciate the support.
Besvarelse fra Out & Back Store
Appreciate the kind words Rob, hope to see you again soon.
very helpful staff and great variety of merchandise.
very helpful staff - tried on several shoes - great variety of makes ! enjoyed shopping in an independent store. very happy with my purchase.
27. marts 2025
Besvarelse fra Out & Back Store
Thank you very much for the support Lorraine!
A must visit for all runners
Very welcoming shop, with a wide selection of brands, clothing, footwear and accessories.
The staff are very knowledgable and are able to provide advice to suit the customers needs.
25. marts 2025
Besvarelse fra Out & Back Store
Appreciate your continued support Daniel!
I messaged the store on Instagram about…
I messaged the store on Instagram about the sizing and fit of a new shoe, and they came back to me within minutes. The advice was spot on as the pair I purchased fit like a glove. Huge thanks to Thomas for the advice and stellar customer service.
Will definitely purchase from here in the future.
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra Out & Back Store
Thank you very much for the support Darren!
Essential outdoor activity shop
Perfect environment, perfect product, great service. And a local hub for outdoor activity.
25. februar 2025
Besvarelse fra Out & Back Store
Thanks very much for the kind words Fraser, we really appreciate the continued support!
Great service.
I purchased a new pair of Salomon trail trainers that were a great price compared to many of the online retailers. There was a minor issue regarding wrong size of my order, however it was dealt with really efficiently and my correct order delivered very fast. I’ll certainly look for further purchases from this store. Thanks again.
24. februar 2025
Besvarelse fra Out & Back Store
Thanks very much for your patience Mark, glad we managed to get things sorted out quickly for you. Hope to see you again soon!
Highly recommend!
Purchased a pair of Saucony Guide 18's in store, great advice and great service as always!
22. februar 2025
Besvarelse fra Out & Back Store
Thank you for your continued support Antony!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.