The team was professional, responsive, and incredibly supportive. They explained everything clearly, kept me updated throughout the process. Thank you.
Virksomheden har svaret
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Se, hvad kunderne siger
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Se mere
Virksomheden har svaret
I wholeheartedly advise against this company. There's practically no communication; I have to call or email to get any information! My client is a shah, and it's practically impossible to communicate... Se mere
Virksomheden har svaret
Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
Kontaktoplysninger
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, Storbritannien
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
4,4
Fremragende
1 t anmeldelser
Har besvaret 83 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From beginning it was 6 or 7 persons…
From beginning it was 6 or 7 persons dealing with my case, sending the same fails few time, explaining what was happened for every person involved. not clear process, just last person make a clear explain and was to late and receive absolutely minimum compensation.
Not recommend for anyone
3. september 2023
Besvarelse fra Optimal Solicitors
Dear Sebastian, thank you for taking the time to leave a review. I am sorry to hear that you were no happy with the service provided. Sadly, staff leaving the business is out of our control but we did ensure another person was able to take over your case. We did bring the matter to a satisfactory conclusion. If you would like to discuss this with us further, please do not hesitate to contact us.
Expert
Responsive, expert and professional; I would not hesitate to recommend Optimal.
10. september 2023
Besvarelse fra Optimal Solicitors
Hi Ben, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Clear and Helpful
Vicky was helpful in resolving issues and explaining the conveyancing process clearly. Price was fair.
3. september 2023
Besvarelse fra Optimal Solicitors
Hi Debra, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky in our conveyancing team. Many thanks
I highly recommend Optimal Solicitors
I highly recommend Optimal Solicitors. Very professional and efficient service.Clara explained to me every detail of my case and kept me updated on the progress until a positive conclusion.
Thank you very much!
10. september 2023
Uopfordret anmeldelse
Besvarelse fra Optimal Solicitors
Hi Monika, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Clara in our family team. Many thanks
Definitely I recommended !
Definitely I recommended Optimal Solicitors.
My case went quickly and all thanks to all team of solicitors.
Many Thanks
JK
30. august 2023
Besvarelse fra Optimal Solicitors
Hi Justyna, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Besvarelse fra Optimal Solicitors
Hi Kernow, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Very good company
4. september 2023
Besvarelse fra Optimal Solicitors
Hi Adam, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Very helpful and professional company
Optimal Solicitor's team had great communication, providing updates about my case regularly, offering an interpreter and were very helpful overall, answering all my queries and questions. I would certainly recommend.
29. august 2023
Besvarelse fra Optimal Solicitors
Hi Wojciech, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
This is the second time I dealt with…
This is the second time I dealt with this firm after my purchase fell through the first time. More recently my case handler was Vicky Sumner, she was very professional throughout. The convencing process was smooth, she was very attentive to details often spotting things and raising queries with the sellers solicitors. Vicky was always available to answer any questions often replying to my emails within minutes. I have never felt frustrated and she made the whole process seem really easy. I can't recommend Vicky highly enough, she is outstanding. Thank you to Vicky, Sana and all the team at Optimal solicitors, you are the best.
22. august 2023
Uopfordret anmeldelse
Besvarelse fra Optimal Solicitors
Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky and the rest of our conveyancing team. Many thanks
HTB settlement
Very clear and easy to do business with. Emily kept us fully up to speed throughout the process.
17. august 2023
Besvarelse fra Optimal Solicitors
Hi Daniel, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Emily in our conveyancing team. Many thanks
Both your lead solicitor Natalie…
Both your lead solicitor Natalie McGuiness and her assistant Nafeesa Javed proved themselves to be always accessible on the telephone, when they generally resolved any issues in a professional and friendly manner.
My only issue was the pestering for information and personal details on the automated website which seemed to have a will of its own, still requiring i.d. proof even after the whole purchase had been completed!
16. august 2023
Besvarelse fra Optimal Solicitors
Hi David, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by both Natalie and Nafeesa in our conveyancing team. Many thanks
I would happily recommend Optimal…
I would happily recommend Optimal Solicitors. Price was very competitive and service was great. Vicky Sumner handled our case and she was fantastic. She was efficient and we were kept fully updated at each stage. The process was fully explained and everything went smoothly.
29. august 2022
Uopfordret anmeldelse
Besvarelse fra Optimal Solicitors
Hi Zoe, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky in our conveyancing team. Many thanks
Optimal Solicitors are trusty worthy
Optimal Solicitors are trusty worthy and actually do what they say at very competitive price. Specially the case handler ‘Vicky Sumner’ was amazing she made the whole sale process of my property seamless - she was brilliant with regular update, prompt response to emails, very organised and ease to talk to over the phone if needed - she is very professional.
I would be using Optimal Solicitors again - Thank you for the outstanding & professional service all round!
14. august 2023
Besvarelse fra Optimal Solicitors
Good Morning, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Vicky in our conveyancing team. Many thanks
Jestem bardzo zadowolony Pan Marcus…
Jestem bardzo zadowolony Pan Marcus poprowadził moja sprawę i pomógł mi w uzyskaniu odszkodowania za wypadek .Bardzo dziękuje polecam prawników i cały zespół Optimal Solicitor.
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Optimal Solicitors
Witamy Marcin, dziękujemy za pozostawienie pozytywnej recenzji. Cieszymy się, ze byli Państwo zadowoleni z naszych usług. Pozdrawiamy!
It is very good company and I will…
It is very good company and I will recommend to everyone who have problems. They employees are always available and answer all questions. They are very patient and helpful. Big thank you to Miss Dominika.
2. august 2023
Besvarelse fra Optimal Solicitors
Good Afternoon, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Neglect
Accident was over 1 year ago. There is 3 claim for 3 people from this accident. One person got check on the way with claim and second person is far in the forest. Advisors was changed plenty times, and didn't pass over the correct informations. Until today no-one requests even report from the dentist. And no-one can explain why it didn't happen, as well no-one can explain why this case not moving forward. All i hear is "this is strange ". The third person is a child and case is nearly getting till the end.
9. august 2023
Besvarelse fra Optimal Solicitors
Hi Iwona, thank you for taking the time to leave a review. We are sorry to hear that you are displeased with the service to date. As you can see from our many 5* reviews our personal injury service is generally excellent and I invite you to contact us to discus your concerns further to avoid any misunderstanding you may have regarding the process. Many thanks
The service is very good and the best…
The service is very good and the best thing is that it is possible to contact in different languages, not only English
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Optimal Solicitors
Hi Rafal, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided. Many thanks
Good service
Good friendly service.
Automated online responses can be a little complex and repetitive - clarity on what's missing sometimes needed.
31. juli 2023
Besvarelse fra Optimal Solicitors
Hi Christopher, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team.
We note your comments regarding the automated responses, by this we suspect you are referring to the online case tracking portal which you had opted to use. Please note this is not our software/service and was included as part of the process suggested by your mortgage broker. Unfortunately, we cannot control the interface including the depth of the updates. The portal only allows us to update the main milestones involved in the transaction. We have provided this feedback to the provider of the portal.
Once again, thank you for your feedback and we hope to work with you again in the future. Many thanks
The service excellent ,very helpful..
The service excellent ,very helpful..
Thank you so much.
3. august 2023
Besvarelse fra Optimal Solicitors
Hi Aleksandra, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our family team. Many thanks
Besvarelse fra Optimal Solicitors
Hi Tomasz, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
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