Optimalprint Anmeldelser 

277
•
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Agree with all the comments that this website is complete run by bots- bots on their website, bots on their Instagram. There is no way to contact them. Even when you are linked up with a human it does... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... Se mere

Bedømt til 1 ud af 5 stjerner

Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

277 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(277)

31 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Foil job poor-quality - much of the order can’t be used.

The site was easy to use, the product was delivered promptly. The design options are great and I loved the final design of my card.

It’s a shame that the print job on the delivered product was incomplete.

I had opted to pay an additional $2 per card (which was $1 after a welcome discount) for a foil finish on the card.

Unfortunately the foil was unfinished on many of the cards … it was almost as though there was a clot in the printer head and foil only came out in parts rather than flowing smoothly.

As such, many of the cards already look already used, or as though the foil has been peeled off - meaning that many of them can’t be sent out, as they look scrappy.

4. juli 2023
Optimalprint-logo

Besvarelse fra Optimalprint

​​Hi Kate,

Thanks for taking the time to post your feedback.

We're sorry to hear about this problem. We have contacted you via email to investigate and resolve this concern directly.

Kind regards,

JM
Optimalprint Support Team
Help Center: https://support.optimalprint.com/hc

Bedømt til 5 ud af 5 stjerner

Highly recommended

I love it! The photobook arrived earlier than expected (5 working days). It was very well done with good quality paper. The packaging is also professional. Highly recommended.

30. juni 2023
Bedømt til 5 ud af 5 stjerner

Great experience

The interface was really easy for me to arrange, move the photos around and to create a collage. The product was shipped out really quickly too and the quality of the product was great! They were mainly photos snapped on our camera but the print came out sharp. I wish they had more premium cover options like linen. It was a very reasonably priced photobook. My husband was pleasantly surprised when I presented the phonebook to him

24. juni 2023
Bedømt til 5 ud af 5 stjerner

Beautiful cards

Website is easy to use. A good range of templates to choose from. Great design. Friends and families love the birth announcements cards!

9. juni 2023
Optimalprint-logo

Besvarelse fra Optimalprint

Hi,

Thank you for your feedback.

We are sorry to hear about these issues.

We have contacted you by email to find the best solution for you.

Kind regards,

Vanessa
Optimalprint

Bedømt til 5 ud af 5 stjerner

Customer service is excellent

Customer service is excellent! I purchased a total of 3 prints with frames, 2 wooden and one aluminum and their quality is really good. The only problem I had was that the print (even though very good quality) it is printed on a thick paper that you might accidentally crease when unwrapping them, which can be visually not so nice with the crease when the light reflects.

30. april 2023
Bedømt til 5 ud af 5 stjerner

I ordered a photobook of about 200 pages

I ordered a photobook of about 2 pages, and realised that I had unwittingly entered the wrong year on the cover page. When I contacted Optimal Print, the agent very kindly and promptly guided me to correct the error, and ensured that the error was rectified. He also emphasised to me that I acted in a timely fashion, and the book had not been printed yet, so the mistake could be rectified.
Subsequently, I received the photobook, and was pleased with the quality. However, as it was a 200-page book, the middle pages of the book were tearing away shortly after I received it. I communicated with another Optimal Print agent, and he again very kindly processed a reorder of the book to make up for the tearing, and took note of my feedback about the binding for a book of that many pages.

The agents of Optimal Print are professional and helpful, and make the experience of using the services of Optimal Print enjoyable and smooth-sailing. They also honour the commitment made by Optimal Print to deliver quality products and services.

5. maj 2023
Bedømt til 2 ud af 5 stjerner

The print quality very bad

The print quality very bad. The face blur and text too. I upload layout and image in high-res for print purposes but how come result in bad quality print? Are they use fast mode print and no check? Color also some pages also no standards. Color fade and dull. Understand is bright but print untill green become light green. I refer back to my layout. My layout so contrast color!

26. april 2023
Optimalprint-logo

Besvarelse fra Optimalprint

Hi Arika,

Thanks for your feedback.

We're sorry to hear that the cards do not look like you expected.

We will investigate the quality problem.

Kind regards,
Vanessa
Optimalprint

Bedømt til 4 ud af 5 stjerner

I did a 300+ photos in your photobook…

I did a 300+ photos in your photobook software within 1 hr.. uploading was fast and I did found any issues accept that certain photos cannot be compressed making the photo looking incomplete as the body -> feet might need cropping... other that that it's ok! Fast delivery and photo book turned out great!

20. april 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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