Omoda Jaecoo Anmeldelser 

Je suis médecin et j'ai donc mis mon caducée sur le pare brise comme sur tous mes autres véhicules.
Sur mon Jaecco 5, qui a 15 jours, le tableau de bord a fondu comme beurre au soleil par la reverberation et aucune réponse de Jaecco France malgré mes courriers...
Surtout ne pas laisser des lunettes sur celui ci car vous allez provoquer une nouvel incendie en France !
Je peux vous transmettre une photo si vous voulez.

I had a appointment to pick up my new car at the Jaecoo dealer at Barnet at 900am only to find the person who was to hand over the car was not there he finally arrived telling me that my car is not on site, he as to go and get it. So after 45 minutes he came back with a different car he then states the the car was on site all the time and being washed so after another 50 minuted delay we finally sat down to sign some paper work only for this sales person to get up stating he as to just go and see someone so I signed to paper work only to wait another 25 minutes as he came i could smell the coffee on his breathe so have way me signing this paperwork he decides to go and have a coffee break. What should of been an hour or so took all morning. If your looking for a new car stay way from this dealership the disrespect is off the chats. I wish I never had any dealings with this dealership.

Dopo 14 mesi di utilizzo mi sento di scrivere una recensione totalmente positiva. Nessun problema, nessun blocco, nessun vero difetto. Al prezzo pagato non avrei potuto fare un acquisto migliore.

Ordered March from advert saying ‘in stock 3-4 weeks’. First ETA 5th May, then 25th May, then June, then July. Still not here.

Have begged and pleaded with every avenue open to me to give me an update. Nothing.

It’s been a complete joke. Unsure if I will ever get this car.

Been without a car since mid May as was told after it arrived in uk typically it’s 2 weeks to delivery. So I returned my old car.

Months of unnecessary expense and inconvenience. They couldn’t care less.

I find it reprehensible that there are no consumer protections or watchdog for this egregious mismanagement.

Traded in our old Tuson for a Kia.

Sales team lovely and patient with a whole week of things going wrong after we had car valued and agreed the sale before pick up. I had my own personal line to Richard lol as most days I had a question or two. Our new car is full of Stuff!!! Which to be honest we won’t use but it all works.
Appointments for handover kept to time. Got some mats thrown in complimentary. So a pleasant purchase experience .

I have owned my Jaecoo7 hybrid for 15 months, this is a case of grabbing defeat from the jaws of victory. Car is priced ok, it looks ok and in general drives well. The software is a disaster, so many issues I wouldn't know where to start. 12v battery has a shelf life of about 20k miles, hybrid screams when cold and changing gears, no spare parts available, depreciation like a brick, added apps at service ,karaoke, just get basic apps to work first. Second service is over £600+ insurance costs if your lucky to get a quote are scary. Such a pity, won't be back.

Bonjour. Malheureusement je ne peux juger la voiture. J'aurais aimé pouvoir faire un essai, avec l'intention d'acheter cette voiture. Mais malgré diverses tentatives de joindre l'agence la plus proche de chez moi (Avignon Le pontet), malgré des demandes sur le site directement, malgré des messages envoyés via le chat en ligne ... aucun retour avec une proposition de rendez-vous . Bref une expérience client déplorable, sans aucune considération. En conséquence j'ai acheté une voiture d'une autre marque, qui elle a daigné répondre à mes demandes de rendez-vous pour un essai.

Purchase a Omoda 7 under 3 weeks ago , biggest mistake ever , been back to dealership so far 4 times , they don’t know how to fix , car and dealerships are just too new , avoid this make altogether.

I have had my OMODA 5 For a month , having been a BMW driver for 30 odd years and 8 cars, this OMODA is a pleasure to drive Tech is amazing toys too many to mention. One issue , boot could be bigger . Fabulous car

I purchased omoda c5 in march 2025 first issue was dab radio was rubbish but this has been fixed with new antenna and a software update which hasn't improved the dab reception then the driver monitoring system said needs checking which is constantly on the screen as well as triangle I took it into the dealership Richard sanders kettering Northamptonshire as these also did my first service they tried to repair it by plugging in the old nothing came up so was asked if I could book it back in leave the car with them which I did on may 22nd 2026 they gave me a courtesy car so thinking the car would be fixed it wasn't they had to contact omoda technical support which is now July nothing as yet has been done I contacted them week ago was told that they haven't heard anything back from omoda this now is getting a joke what would happen if say the car broke down will it be off the road for months if it can't be repaired I now think this car company has to be investigated by the uk government or do we stop buying them

I purchased a Jaecoo5 in Marbella in Spain. The two sales girls were very knowledgeable about the car. Delivery was on time and there have been no problems with the car. Excellent value for money with a seven years warranty.

Fantastic service from day one, staff were very efficient keeping me updated every two weeks which was brilliant, friendly staff made us feel comfortable, Tom is an asset to the team would highly recommend Chapelhouse Omoda and Jaecoo Blackpool brilliant service thanks you!!

Jaecoo 7 acheté le 16/06/2026 : durite explosée après 7 jours et 560 km. Panne près de Fontainebleau. Plusieurs concessions agréées Omoda & Jaecoo en région parisienne ont refusé de prendre le véhicule en charge sous garantie car "pas acheté chez eux". Prise en charge obtenue seulement après intervention de la direction commerciale de la marque. 2 semaines plus tard : toujours aucune autorisation de Jaecoo pour réparer sous garantie, pièce non commandée, délai supplémentaire d'une semaine annoncé. Rapatriement du véhicule vers la région d'achat toujours pas effectué. Pour un véhicule censé être utilisé sur de longs trajets (y compris à l'étranger), ce manque de fiabilité du réseau après-vente est extrêmement préoccupant. Mise en demeure envoyée à Chery France, signalement DGCCRF en cours.

I collected my jaecoo 5 today, my experience with glen was spot on, I left with knowing everything and more about my new car... Glen was welcoming and accommodating from greeting me,and offering coffee...nothing was left out and I left 1 happy girl!!! Thank you glen

Unbelievable unprofessional no master mechanics just training students who know nothing. Had car omoda knight 5 3 weeks went back was there just 4 hours and said issues fixed.wrong they are still present take money then don't want to know just excuses and on motobillty disgusting behaviour. And a joke.s
STAY AWAY .

Cant believe I have to give one star. My car has been back to he dealership 9 times for safety issues. Child safety lock turns off by it self. My car stopped int the middle of the motorway . I use the car or my disabled child and I use it for work. I work with vulnerable adults the car is not fit for purpose. Every time I call customer service I get ignored and promised to be called back. Each time I have a new case manager and they are all the same they do not care about customers or the brand. The current case advisor is called Madina not once has she called me. I have a big list of issues with my car ever since I have purchased the car and the dealer and Jaecoo uk have no zero customer service.

Ordered armrest from jaecoo direct cost £36 . Order arrived in AliExpress bag chased this up and the part is actually £16 on AliExpress. Ripped off big time. DO NOT ORDER FROM HERE !!!!!

Can only speak on my experience of my Jaecoo 7 SHS black luxury, no issues, best car I’ve had so far

This is about the App. The purchase and car are great. The App is absolute rubbish. It doesn’t work sometimes and also asks you to sign in using your mobile number, you need to request a code then complete the jigsaw (I am not joking) then the code should come to your phone. You have 5 minutes to enter the code or ask for it to be resent. Trouble is the code doesn’t come through.
I called customer services and they said it sometimes happens and to phone them and they will manually go through it with me!
That’s all well and good but the finish on Saturday at 4.30 and are not open on Sundays.
I have been told to call back in half an hour and they will do it with me!
Hope this works. Absolutely rubbish app really lets everything else down about Jaecoo.

I purchased a brand new Jaecoo 7 black luxury from the Allen Ford Motor group in Northampton and it was the most peaceful and straightforward process ever. All of the employees were amazing and helpful but a massive shout out to Tony at the Northampton branch who took care of my purchase. He was quick to reply, always really helpful and on the day on the hand over I was on a tight schedule which he smashed out of the park with the quick and effective service. The car is also amazing and would definitely recommend.