I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A Great Company! Have bought jewellery from Olivia and Pearl often. The quality is second to none, beautiful pieces always well received as a gift too. Lilly in customer service went above and beyond... Se mere
Virksomheden har svaret
Bought a beautiful pearl bracelet for my partner which sadly broke quite shortly after purchase. It turns out this was a faulty product - which does happen! Lilly from the support team was excell... Se mere
Virksomheden har svaret
Olivia & Pearl is my number one destination for Christmas gifting! My absolute favourite is their Oh So Fine necklace, which has quickly become everyone's favourite. I've had mine for a while now, and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A luxury British jewellery brand and pearl specialist offering contemporary handcrafted jewellery, designed for a new generation of pearl lovers.
Kontaktoplysninger
4 Old Park Lane, Mayfair, W1K 1QW, London, Storbritannien
- 020 7101 3250
- care@oliviaandpearl.com
- oliviaandpearl.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding. Very thankful for the great customer service!
Great product and purchase
Easy ordering and delivery of a beautiful pair of earrings. My wife loves them, which now go with her Olivia pearl necklace.
Olivia and Pearl are just fantastic
Olivia and Pearl are a fantastic company. I have had quite a few pieces from them over the years. Recently a very sentimental necklace broke and they replaced it for me with no fuss. I am so grateful to them & love my necklace I wear it everyday. Great service and quality.
Absolutely beautiful and high quality…
Absolutely beautiful and high quality jewellery, my girlfriend adores the pearl necklace! And the free bracelet from the promotional offer was amazing too, was so surprised it was free!
Olivia and Pearl offer such a great personalised service
Olivia and Pearl offer such a personalised service. Always quick to answer any questions and go out of their way to help.
Easter Gift
Very unusual and elegent. The packaging and presentation was very well done.
I would be very wary of purchasing
I would be very wary of purchasing from the brand. I brought my daughter a white gold ‘oh so fine’ necklace for her birthday. The chain became tangled so I took to to the local jeweller for the to untangle. They basically told me that the &125 necklace is probably only worth £20.
The necklace is silver coated in gold. Once the gold had been next to the skin a while it will rub as the layer is very thin, leaving you with a silver pearl necklace, that is worth considerably less. Do not be fooled in to purchasing.
GF loves her necklace..
Easy to order, fast shipping to the states, my Girl Friend absolutely loves it!!
Lovely Necklace…
I ordered the Oh So Fine Trio Necklace for my daughter for Christmas and it was just a lovely delicate necklace. She loved it! The service was excellent and I had the necklace in a very short amount of time. I’d definitely order from Olive and Pearl again.
Poor customer service
I have sent 3 emails to Olivia and pearl now regarding a quality issue with some earrings I bought and have not had a reply. Poor customer service, I would not use again.
The necklace is nice and my wife likes…
The necklace is nice and my wife likes it. Just discovered however that the free gift bracelet never arrived.
Very pleased with my 3 pearl necklace
Very pleased with my 3 pearl necklace
Beautiful Naclace
My wife loved her neclace, the design is simole but elegant and sits perfectly.
I just love this piece of jewellery
I just love this piece of jewellery
The product was incredible
The product was incredible, but the customer service was even better. They genuinely care about their customers.

Besvarelse fra Olivia & Pearl

Besvarelse fra Olivia & Pearl
I have ordered quite a few things with…
I have ordered quite a few things with Olivia and pearl and some could say I'm obsessed with their products. The quality is excellent, great payment options, fast delivery and beautiful packed. I like it's through Royal mail as we have been having problems with other delivery companies.
I have had a problem with a item which was dealt with straight away and rectified straight away as there was someone to talk to on the phone as well as email.
I look forward to seeing what's new in and planning my next purchase. Keep up the good work .

Besvarelse fra Olivia & Pearl
I sent the extra item back which was…
I sent the extra item back which was the wrong one you sent, I also sent the free item back that came with the initial item, The bracelet broke on the first day and havnt recieved a replacement...but my partner is happy with the necklace

Besvarelse fra Olivia & Pearl
Superb Hi I purchased 2 pieces from Olivia &…
Hi I purchased 2 pieces from Olivia & Pearl and the whole process has been fantastic, great service, great products, thank you just starting my Christmas shopping so orders inbound shortly thank you Jeanne

Besvarelse fra Olivia & Pearl
Excellent service
Excellent service. Necklace is beautiful and exactly as described, it looks very delicate but is quite sturdy so suitable for everyday wear. Very happy with my purchase.

Besvarelse fra Olivia & Pearl
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







